BF3 Constaly Crashes - Please Help - GTX 580 SLI

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SpinCykle
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2013/04/29 09:35:51 (permalink)
System: 

i7 3770k @ 4.6ghz -100% stable - Prime95 verified + the BF3 vcore bump 
Gigabyte GA Z77 UD5H 
16gb 1600mhz Corsair Vengance Ram 
EVGA GTX 580 SLI 1.5gb 
Seasonic X-1250
Vertex 4 256gb 

Custom Water cooling loop w/ CPU and GPU's 

Temps are all under control. 


Issues: From the instant I login to maybe 45 minutes of gameplay BF3 will crash at some point. 

Crash Types: 
 
"BF3 has stopped working" 
Hard freeze - Black screen - lock up 
Crash to desktop w/ no error 


Things I have tried: 

314.22 Drivers Clean install
320.00 Beta Drivers Clean install
Disable Realtek Audio via brios
Windows 7 Basic mode 
GPU voltage increase 
Stock GPU clocks 
Disable Origin in game 
Disable Origin Cloud sync 
No On Screen Displays from Afterburner
Properly uninstalled Precision Utility 
Repair install in origin

 
Flat out nothing works. For one reason or another BF3 will crash and for various different things. Listed below are my crash logs: 
 
Crash Logs:
 
Fault Module Name: nvwgf2um.dll
Fault Module Name: StackHash_153c
Fault Module Name: bf3.exe (generic one)
post edited by SpinCykle - 2013/04/29 10:57:56
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16 Replies Related Threads

    maniacvvv
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    Re:BF3 Constaly Crashes - Please Help - GTX 580 SLI 2013/04/29 10:57:50 (permalink)
    Welcome to the EVGA forums
     
    Such crashing as you report in BF3 can be caused by a few things with a config like yours (CPU/RAM/580's SLI)....
     
    I would be looking at the CPU overclock -first- by dropping it down to stock and testing.
     
    Next up would be the RAM speed and timings, as BF3 is quite sensitive to such things when running only 1.5gig Vram cards
     
    You will need to post up your detailed specs, so we can pinpoint areas to work on
     
    We need detailed information on system overclocks, the exact make/model and voltage/timings of the RAM and a detailed information on your OS, browser, monitor setup, attached USB devices and current desktop software config and a complete list of your current BF3 in-game settings
     
    I can tell you that BF3 runs perfectly with both 314.22 and 320.00 and dual 1.5gig GTX 580's
    --so its NOT the cards or Nvidia drivers-
     




    #2
    SpinCykle
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    Re:BF3 Constaly Crashes - Please Help - GTX 580 SLI 2013/04/29 11:04:14 (permalink)
    Thanks so much Maniac!  Give me an hour or so and I'll get some detailed information.
     
    #3
    maniacvvv
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    Re:BF3 Constaly Crashes - Please Help - GTX 580 SLI 2013/04/29 11:23:05 (permalink)
    Just a heads up, its Monday and I have alot going on today so I will be busy at times.
    I will check back here when I get the chance, and will certainly be around for 4-5 hours tonight solid




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    SpinCykle
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    Re:BF3 Constaly Crashes - Please Help - GTX 580 SLI 2013/04/29 12:22:58 (permalink)
    Thanks again Maniac, I really appreciate everything!
     
    CPU overclock - 1.175 vcore w/ offset + 0.09 Ive tested it prime 95 stable at an offset of +0.075 for 12 hours, bumped up to 0.09 for BF3. Load line calibration of extreme.
     
     I'll go back to running stock clocks and do some testing though, certainly cant hurt. 
     
    Update:  Within 5 minutes of loading a level with stock clocks (CPU/GPU), BF3 black screened and hard locked the entire computer.  I tried three more times and it reproduced the problem exactly the same time. 
     
    It seems if I run the video cards at stock settings without afterburner, over clocked cpu or not, I'll get a black screen and the computer will hard lock.  You have to hold the power button down to get it to turn off. 
     
    If i run afterburner and bump the voltage to 1.063 @ 772/2004, stock is 1.050, then BF3 at some point will crash to desktop in some fashion leading to the fault codes below. 
     
    I also tried 310.9 drivers which were claimed be great BF3 drivers for the 580's and I still get the crashes. Stock CPU clocks - 4.4ghz & 4.6ghz OC
     
    Gigabyte mobo: GA-z77 UD5H running F14 bios... most current non-beta
     
    Ram:  Corsair Vengance DDR 3 - 16 GB (4 dimm modules)Tested with 1, 2 and 4 sticks of memory all produce crashingRunning the XMP profile @ 9-9-9-24 & 1.5 volts 
     
    I've tried running manual timings and setting the volts ... still crashed.
     
    Operating system: Windows 7 N  x64
     
    Browser:  Google Chrome
    Monitor: Monoprice IPS  2560x1440
    Attached USB devices: Logitiech G19 keyboard and G5 Gaming mouse
    Software at startup:  Intel RST, Norton Anti-Virus, Logitech Gaming Soft., Nvidia control Pan, Realtek control Pan
     
    Updated windows and now I have yellow roads and trees in the "End Game" maps......... It's really one thing after another. I believe i remember seeing something about a Windows KB update that caused the yellow textures in End Game.
     
    BF3 settings:
     

    post edited by SpinCykle - 2013/04/29 14:43:35
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    maniacvvv
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    Re:BF3 Constaly Crashes - Please Help - GTX 580 SLI 2013/04/29 21:32:47 (permalink)
    Well that is your problem right there...

     
    Running 2560x1440 with completely incorrect graphics settings, totally wrong FOV -and- HBAO enabled
    Setup that way, its no wonder that Battlefield is having serious problems as you only have 1.5gig VRAM GTX 580's
     
    This will be a easy fix indeed
    Not only will the game stop crashing once we get the settings correct, its going to LOOK alot better and performance will increase
     
    OK the very FIRST thing to change is the FOV, as your running it way way to high.
    *remember you have higher pixel density at 2560, but its aspect ratio that you match horizontal FOV for in BF3.
    A 90 FOV value and the "ultra" texture quality setting along with HBAO, is what is CAUSING your problems!! 
    -->Change the FOV to the default value of 70, as that is the correct value for your monitors aspect ratio
     
    Next up are those terrible video option settings
    -->most yucky for image quality and causing crashes (along with the FOV you had)
     
    Please use the -exact- settings posted below for testing (starting with CUSTOM) and dont skip any
     
    *Remember, after making the changes above you MUST save them -and- then quit the game completely, close Battlelog and close Origin. Then restart Origin so that your "new" settings are correctly sync'd and the shaders can rebuild correctly when you next join a game.
     
    You will find that with such a nice monitor, the suggested settings I posted will look WAY better and your performance levels will improve.
    It also should FIX most if not all of your crashing issues
    post edited by maniacvvv - 2013/04/29 22:03:20

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    WgregB
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    Re:BF3 Constaly Crashes - Please Help - GTX 580 SLI 2013/04/29 21:45:10 (permalink)
    SpinCykle

    System: 

    i7 3770k @ 4.6ghz -100% stable - Prime95 verified + the BF3 vcore bump 
    Gigabyte GA Z77 UD5H 
    16gb 1600mhz Corsair Vengance Ram 
    EVGA GTX 580 SLI 1.5gb 
    Seasonic X-1250
    Vertex 4 256gb 

    Custom Water cooling loop w/ CPU and GPU's 

    Temps are all under control. 


    Issues: From the instant I login to maybe 45 minutes of gameplay BF3 will crash at some point. 

    Crash Types: 

    "BF3 has stopped working" 
    Hard freeze - Black screen - lock up 
    Crash to desktop w/ no error 


    Things I have tried: 

    314.22 Drivers Clean install
    320.00 Beta Drivers Clean install
    Disable Realtek Audio via brios
    Windows 7 Basic mode 
    GPU voltage increase 
    Stock GPU clocks 
    Disable Origin in game 
    Disable Origin Cloud sync 
    No On Screen Displays from Afterburner
    Properly uninstalled Precision Utility 
    Repair install in origin


    Flat out nothing works. For one reason or another BF3 will crash and for various different things. Listed below are my crash logs: 

    Crash Logs:

    Fault Module Name: nvwgf2um.dll
    Fault Module Name: StackHash_153c
    Fault Module Name: bf3.exe (generic one)


    Have you ever tried Nvidias' GeForce Experience and let it optimize your game settings.
    Might be worth a try.

    ASRock P67 Extreme6 - i5-2500k
    G-Skill Ripjaw 1600 -16GB
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    #7
    maniacvvv
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    Re:BF3 Constaly Crashes - Please Help - GTX 580 SLI 2013/04/29 22:04:50 (permalink)
    WgregB

    SpinCykle

    System: 

    i7 3770k @ 4.6ghz -100% stable - Prime95 verified + the BF3 vcore bump 
    Gigabyte GA Z77 UD5H 
    16gb 1600mhz Corsair Vengance Ram 
    EVGA GTX 580 SLI 1.5gb 
    Seasonic X-1250
    Vertex 4 256gb 

    Custom Water cooling loop w/ CPU and GPU's 

    Temps are all under control. 


    Issues: From the instant I login to maybe 45 minutes of gameplay BF3 will crash at some point. 

    Crash Types: 

    "BF3 has stopped working" 
    Hard freeze - Black screen - lock up 
    Crash to desktop w/ no error 


    Things I have tried: 

    314.22 Drivers Clean install
    320.00 Beta Drivers Clean install
    Disable Realtek Audio via brios
    Windows 7 Basic mode 
    GPU voltage increase 
    Stock GPU clocks 
    Disable Origin in game 
    Disable Origin Cloud sync 
    No On Screen Displays from Afterburner
    Properly uninstalled Precision Utility 
    Repair install in origin


    Flat out nothing works. For one reason or another BF3 will crash and for various different things. Listed below are my crash logs: 

    Crash Logs:

    Fault Module Name: nvwgf2um.dll
    Fault Module Name: StackHash_153c
    Fault Module Name: bf3.exe (generic one)


    Have you ever tried Nvidias' GeForce Experience and let it optimize your game settings.
    Might be worth a try.

     
    -NEVER- use the Nvidia GeForce Experience for Battlefield 3
    Its completly broken and will setup your in-game settings incorrectly.
     
    Game config is a art, not a science (this is why Nvidia cant get it to work correctly)
    Unless you understand and account for -all- the system component -and- settings interactions, there is no "easy" way to AUTO config game settings...
     
    The OP is using the BF3 "AUTO" setting and it has detected his hardware, but failed to account for his screen res and FOV change. Because of this his 1.5gig Vram cards are unable to run correctly...
     
    The GeForce Experience has the same problems, with understanding total config issues.
    Made even -worse- by the Nvidia nerds who designed it trying to push off Nvidia "latest" features
     
    The GeForce Experience would have set his FOV at 90, and turned on Motion Blur and HBAO
    And of course his game would crash...
    Thats why I suggest that it never be used for BF3, it does NOT setup the game correctly
     
    post edited by maniacvvv - 2013/04/29 22:30:03




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    SpinCykle
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    Re:BF3 Constaly Crashes - Please Help - GTX 580 SLI 2013/04/30 06:05:59 (permalink)
    Thanks for the help Maniac!  I changed the settings and gamed for a bit this morning.  
     
    1st attempt:  Stock CPU/GPU clocks and voltages -- 5 minutes in, hard lock, black screen crash with looping audio playing just after the crash until the entire computer freezes. 
     
    2nd attempt:  Stock CPU/ GPU voltage bump (1.063 vrs. 1.050) w/ 132.00 (cards syncd' in Afterburner)  -- played multiple rounds, no crash yet.  Aprox 45 minutes of gaming.
     
    3rd attempt:  OC CPU / GPU w/ voltage bump & 132.00 -- stable for 35 minutes of testing then had to quit.... more testing tonight.
     
    It seems my cards at stock voltages are causing a hard lock, black screen, freeze than crash in bf3 with any driver.  
    #9
    maniacvvv
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    Re:BF3 Constaly Crashes - Please Help - GTX 580 SLI 2013/04/30 10:00:56 (permalink)
    I would like you to head on over to my 500 series overclocking thread...
    http://forums.evga.com/fb.ashx?m=1866518
     
    Please perform the -stock- testing as posted, and report back your results
     
    *BEFORE starting on the testing, please uninstall Precision (and answer -NO- when asked to save data and profiles) and REBOOT once (do NOT skip this reboot)
    Then use the Afterburner 2.3.1 version linked in the thread with the -exact- setup and settings as suggested for the testing
     
     




    #10
    SpinCykle
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    Re:BF3 Constaly Crashes - Please Help - GTX 580 SLI 2013/04/30 13:53:45 (permalink)
    Here are some results at stock clocks on my GPU.  The processor is overclocked to 4.4ghz. 
     
    Listed below are the two 580's and some specs I found in AB:
     
    EVGA Vanilla -  - 1.050v - 772/2004- max 1.138v
    Zotac Amp - 1.000v - 815/2050 - max 1.115v
     
    All test are done with cards "synced" in Afterbruner 2.3.1
     
    Valley Benchmark Results:
     

     
    Valley Benchmark Temps:





    3dMark 11 Results and Temps:
     


     
    Max GPU temps- 45c both tests
     
    3dMark score: P10980
    3dMark11 w/ stock CPU clock + GPU overclock:
     

     
     
    Max temp GPU: 46C 
    Clock speeds: 900/2150 @ 1.138v
    Score: P11795
     
     
     
    UPDATE:
    I gamed for about an hour now and it just crashed on me with the voltage bump on the cards (1.063v w/ stock clocks)..... 
     
    Problem signature: 
    Problem Event Name: APPCRASH 
    Application Name: bf3.exe 
    Application Version: 1.6.0.0 
    Application Timestamp: 511c9356 
    Fault Module Name: nvwgf2um.dll 
    Fault Module Version: 9.18.13.2000 
    Fault Module Timestamp: 51709abd 
    Exception Code: c0000005 
    Exception Offset: 005a7f3c 
    OS Version: 6.1.7601.2.1.0.256.28 
    Locale ID: 1033 
    Additional Information 1: 0a9e 
    Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 
    Additional Information 3: 0a9e 
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    Read our privacy statement online: 
    If the online privacy statement is not available, please read our privacy statement offline:  C:\Windows\system32\en-US\erofflps.txt
     
    post edited by SpinCykle - 2013/04/30 17:42:41
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    SpinCykle
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    Re:BF3 Constaly Crashes - Please Help - GTX 580 SLI 2013/04/30 18:52:08 (permalink)
    Just gamed for another hour at stock CPU clocks and overclocked GPU (900/2150) ... No crashes at all.
     
    Earlier I went back and tested 3dMark11 and I kept failing the physics test @ 4.4ghz and 4.6ghz with my so called prime95 stable  CPU voltage/clock speeds.  
     
    I'm starting to believe my 100% stable Ivy is anything but.  #frustrating
    #12
    maniacvvv
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    Re:BF3 Constaly Crashes - Please Help - GTX 580 SLI 2013/04/30 19:34:16 (permalink)
    Having mis-matched GTX 580's can be problematic.
     
    Have you tested each card by itself properly for overclocking behavior and voltage needs?
     
    Please post "which" card (EVGA or Zotac) is in the top primary PCIE slot?
     
    For best results, the slowest card (EVGA at 1.000v and 772mhz) should be the primary, that way its the "stronger" card that has to keep up
     
    Also 16gigs is alot of RAM for just gaming...
    And you posted having issues, so I would suggest yanking 8gig and just leave the two stick in the correct primary slots.
    You posted you had done this, but this time use 10-10-10-36 at 1.5v and see if loosening timings helps with stability
    *Please post the -exact- Model number for the sticks AND if they are EXACT matching sets or not...
     
    The real bottom line here... is you are way way ahead of yourself.
    You need to run your CPU and vidocards completely at STOCK and tested flawlessly, before even considering overclocking.
    As it stands now, you just bouncing between unstable system OC and video OC settings.
     
    Get the EVGA card in the top slot and sync the zotac to the EVGA default voltage and clocks. (*do NOT enable voltage control)
    And leave it there, while you go back and work on your system OC's
     
     
     
     
     
     
    post edited by maniacvvv - 2013/04/30 19:45:00




    #13
    SpinCykle
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    Re:BF3 Constaly Crashes - Please Help - GTX 580 SLI 2013/05/02 08:15:54 (permalink)
    Thanks for all the help Maniac. 
     
    Evga (slower card) is in the primary PCIx slot which requires 1.050v for stock clocks.  Syncing the cards via AB just causes the Zotac AMP cards to over volt and under clock.  No biggie though, I can OC both cards past the 815/2050 mark anyway for gaming.
     
    After much testing the past few days it was indeed my CPU overclock that was unstable.  I've tweaked a several bios settings, downclocked to 4.5hghz and now I'm BF3 stable. Never thought I'd have to say that.  
     
    It's funny how an CPU overclock can be 100% stable for everything else I was doing, expect playing BF3.
     
    Once again thanks for the help!
    #14
    Zuhl3156
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    Re:BF3 Constaly Crashes - Please Help - GTX 580 SLI 2013/05/02 08:36:04 (permalink)
    I too have stability issues with anything over 4.5 GHz. I refuse to remove any RAM or apply more voltage to my CPU. The poor thing works hard enough as it is. lol
     



     
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    #15
    maniacvvv
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    Re:BF3 Constaly Crashes - Please Help - GTX 580 SLI 2013/05/02 09:53:31 (permalink)
    SpinCykle

    Thanks for all the help Maniac. 

    Evga (slower card) is in the primary PCIx slot which requires 1.050v for stock clocks.  Syncing the cards via AB just causes the Zotac AMP cards to over volt and under clock.  No biggie though, I can OC both cards past the 815/2050 mark anyway for gaming.

    After much testing the past few days it was indeed my CPU overclock that was unstable.  I've tweaked a several bios settings, downclocked to 4.5hghz and now I'm BF3 stable. Never thought I'd have to say that.  

    It's funny how an CPU overclock can be 100% stable for everything else I was doing, expect playing BF3.

    Once again thanks for the help!

     
    Your most welcome bro
     
    Outstanding! glad you got it figured out and working correctly
     
    Your not the first person to pass every single test flawlessly during OC testing, only to then have issues in BF3...
    In fact BF3 is -so- good at finding issues with system stability .. that I now use it as a system OC testing program.
    A OC is not proven out until she can run (5) 64 player map rotations in a row  




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    5quid
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    Re:BF3 Constaly Crashes - Please Help - GTX 580 SLI 2013/05/03 04:46:54 (permalink)
    Did you sort the yellow snow?
     
    Rig 1) GTX580 SLI 314.22 = yellow snow
    Rig 2) GTX590 314.22 = white snow
     
    Anyhow good thread, thanks maniac, interesting reading on BF setup  

    Rampage IV Extreme - Intel i7 3930K 4.4Ghz - EVGA GTX780 SC ACX - Corsair Vengeance 16GB  
    Samsung 840 SSD - Corsair HX1050  - Alienware 23" 120hz Monitor
     
     
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