Hello,
 
I just spent an hour on the phone with EVGA Tech Support and Customer Support trying to find out why there is no Fahrenheit setting in the EVGA Precision X program. Yes. I agree. It should not have taken that long, but in fact I never did get a decent answer.
 
Their reasoning for not having a Fahrenheit setting in the EVGA Precision X program
changed depending on who was speaking.  EVGA's Reasons:
 
1. Industry Standard is Celsius because that's what the mobos and graphics cards use.  The fact that mobos have Fahrenheit settings and the fact that this does not tie their hands from adding a Fahrenheit setting and using a simple formula is lost on them.
2. EVGA wrote it that way. Yep, that was the whole reason. The fact that they can easily change it is lost on them.
3. Putting a selection for the temp setting in Fahrenheit would CONFUSE people. Yes, they actually said that. Because an 'F' looks exactly like a 'C'.
 
The EVGA forums indicate requests to add a Fahrenheit setting going back nearly 3 years. Three supervisors including the Tech Support Supervisor (Jason Cane), the Customer Support Supervisor (Chris) and the Vice-President of Technical Support (Joe), indicated the they did not know about the forum requests, and the VP actually asked me how to get to his own forums on his own web site.
 
EVGA's attitude was patronizing at best and seemed to indicate that they were not even CONSIDERING such an easy change to the EVGA Precision X program because the program is FREE.  How could a customer possibly complain about a product that is free?  So then EVGA suggested that I find another graphics program to use!? Then they said they would be happy to send me a t-shirt or other free stuff. Wow, they will buy you off, but not answer a simple question or add a much-requested feature to their program.
 
So as far as I can tell, EVGA won't update their program for one or more of the following reasons:
 
1. Too lazy. It is much easier to deflect the requests by saying Celsius is the "Industry Standard".
2. Too cheap. It is much cheaper to deflect the requests by saying Celsius is the "Industry Standard".
3. They don't care about their customers. Once you've purchased and installed your graphics card from them, they know that you are unlikely to return it. The touted EVGA Precision X information program has already done its job as far as EVGA is concerned. Who at EVGA cares if it actually works?
 
EVGA Tech Support thinks they are sly, but they are just not telling the truth. I asked them "Why?" at least 20 times and they just cycled thru their list of excuses no matter who was on the line. Even the VP.  They have no good reason and they know it. If they just said, "Because we don't want to pay for it.", I would have understood. I wouldn't have liked the reason, but at least I would know why. My best guess is that they didn't write the program and don't have any control over it, but they are too sheepish to admit it, so they make up BS responses.
 
I'm beginning to suspect they don't know anything at EVGA except marketing ploys. They buy their board from nVidia and sell it with their name on a slick box. The CD that comes with it doesn't even have up-to-date versions of their software. So you spend 30 minutes to install it and it tells you that you are not up to date. So you have to spend another hour downloading and installing Yet Another Version...that they say they cannot update.
 
I wish I'd bought my GEFORCE GTX 660 from someone else. Guaranteed I'll not buy another EVGA product.
 
-Kevin

Is this post actually serious? celsius IS the industry standard for all pc related hardware. Everyone refers to GPU temps in celsius. Where does this self-entitled attitude come from... you expect the industry to change bexause of your demands?

Did you not learn celsius in high school? Do you buy soda? Your car is built with metric hardware.

Are you mad about that too?

If it's THAT important to read the temps in F, HWmonitor shows the temp in F in parenthesis next to the C reading. 

I learned that celsius requires a formula to figure out, where looking at a correct Fahrenheit degree requires that the formula is figured out by the computer. Why are you using a computer instead of paper and pencil?
 
I do not buy soda, thanks.
 
My car is American and uses SAF tools and hardware.
 
Why are you mad about any of this?

Industry standards do not require the temp be displayed ONLY in celsius.
 
If one chooses a Fahrenheit setting and the temp is displayed with an F, only a moron would be confused. Are you a moron?
 
If EVGA did things right, nobody would be calling them at all for such a "problem".

This is America. I'm not asking for the Celsius to be taken away, I'm asking for an additional selection that will convert it to Fahrenheit. Wouldn't take but a couple hours by a capable programmer...what's the big deal other than those I outlined earlier?
 
If I wanted to spend my time running formulas, I could use a pad and paper and use the computer. But I don't, and neither do you. Just because you are happy with it, doesn't mean I should be.
 
If you don't care about reading it in Fahrenheit, that's wonderful. I'd like to read it in Fahrenheit and not have to work a formula to do so.
 
 

It's been that way for years. All the other monitoring programs follow the same standard. Precision is an optional program. If you don't like it there are other options out there. But most of them also display in Celsius.  Like I said, HWMonitor will show in C and F. 

my car is a GM product, and is metric, at least the oil pan drain plug is, lug nuts, and the oil filter cap.  
 
But yeah, Celsius is standard.  I wish we would use use Metric as a standard in the USA, the rest of the world does.  The whole Imperial system is just stupid non linear.  Metric makes loads more sense, its all base 10.

Dude, I can do the math, I can even go to the page you kindly provided a link to, but I don't want to take the extra time to do something a computer can do before I can even blink.
 
But, thank-you anyway.

And how much did you enjoy having to have two sets of tools for your American cars?
 
Just because you bought cars designed in S. Korea, doesn't mean everyone in the US uses metric.
 
We are on the Imperial Standard, like it or not.
 

Unfortunately this is the problem with society now days and its kind of sad. People expect technology (And or Government)  to do everything for them and nobody wants to lift a finger for them self as they feel a since of entitlement.
 

Why does everyone have to be such a dick about it? It would take EVGA about 6 lines of code to give you an option to use F instead of C even if it the industry standard. 

Hi,
 
There are several reasons why Fahrenheit is not listed on EVGA Precision X, but the biggest reason is below.
 
This is the base EVGA skin:

 
Celcuis is written in text on the actual skin, so this means that all the custom skins, including 3rd party, would not be compatible and would require that all skins be rewritten to support Fahrenheit. Not to mention the custom skins that we have been offering on 680/670/660, etc are created by a 3rd party and these may or may not be able to be updated.
 
Second reason is that NVAPI (the API that Precision uses to read temperatures) is reported in Celsius, not Fahrenheit so extra logic/programming would need to be added to convert it.
 
Third reason is that computer components are almost always reported in Celsius primarily. When somebody says their graphics card runs at 60 Degrees, they are talking Celsius. There is concern that a user who is not familiar with this may switch it to Fahrenheit and see 140 Degrees, and may have some concerns.

So the answer is EVGA hardwired the skin so nobody can change it. Nice job! Had your tech support people told me this, it would have saved a LOT of time and acrimony. But they are too indoctrinated to say, "Industry Standard", "Industry Standard", "Industry Standard".  At least I got an answer....finally.
 
It is interesting to note that the nvidia GPU gadget DOES allow the change from C to F. Wonder why? Are ALL the nvidia gadget users left totally confused and unable to say 91 degrees Fahrenheit? What a joke. I mean, I understand that the EVGA hard-wired skin is a major problem, but continuing to say that a Fahrenheit setting would confuse the customers is just plain asinine.
 
Mox nix, I am returning the EVGA GTX 660 to Amazon. After the sound beating I received for suggesting
what should have been a minor change, I won't be buying EVGA products in the foreseeable future.
 
Like, never.  One can have a shining 18 carat diamond, but if it is covered in fecal matter, what good is it?