680i - C1 error

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radum
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2010/01/31 11:31:35 (permalink)
I have had this system for about two years now, everything worked fine until a few weeks ago when I started getting these C1 errors. According to my mobo manual, C1 means base memory.

After a few power-offs, my system starts fine, but it says it's in safe mode (mobo safe mode) - something along the lines "Please check your memory of CPU frequency - press F1 or del". Upon pressing F1, the system works just fine.

It's just hard to get it to start every day following this tedious process and I'm sure something's wrong but not sure where to go next for debugging this. I have tried switching my two RAM sticks around, but that doesn't seem to make any difference. The system starting in safe mode doesn't help with debugging, since I don't really know if my configuration works.

My system has pretty much vanilla settings, no OC-ing, so I don't get it why it would start in safe mode if it's talking about CPU or memory frequency.  (actually don't even know what memory frequency means, is it the timings?).


So, any ideas where to go next from here?

Thanks!
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20 Replies Related Threads

    Cassp0nk
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    Re:680i - C1 error 2010/01/31 11:36:32 (permalink)
    Mine has been having memory errors of late and just below your thread you'll see I got stuck with C1 briefly. I'm trying to establish if its the RAM or the mobo... Would appreciate guidance too. Just downloaded memtest 86 to see if I can pin down the problem.
    #2
    radum
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    Re:680i - C1 error 2010/01/31 11:49:30 (permalink)
    Well, my Ballistix memory has always been set to 2.2V. Timings were always auto. After I started getting the problems I changed timings from default (i think 5-5-5-18) to what my memory required 4-4-4-12 but that didn't help. I've reverted to auto timings since but still no luck.

    I have made no changes in my system setup - no hardware changes, no bios changes. That's why I'm puzzled.

    #3
    Cassp0nk
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    Re:680i - C1 error 2010/01/31 14:46:59 (permalink)
    Right but 2.2v is overvolting so it may have degraded over time. 4-4-4-12 is faster than 5-5-5-18 so you've probably made it even less stable by doing that?
    #4
    radum
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    Re:680i - C1 error 2010/01/31 16:14:22 (permalink)
    No, 2.2V is what the spec says for my Ballistix. I've noticed newer ones are 2.0V, but this one was 2.2V and 4-4-4-12.
    #5
    radum
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    Re:680i - C1 error 2010/01/31 16:17:30 (permalink)
    Also, the weird part is that even when starting in safe mode, the memory voltage is still 2.2 and everything looks fine (apart from the "I'm in safe mode" message)     
    #6
    XrayMan
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    Re:680i - C1 error 2010/01/31 16:39:53 (permalink)
    Try one Memory stick at a time, to rule out a bad Memory stick.

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    #7
    radum
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    Re:680i - C1 error 2010/01/31 19:13:36 (permalink)
    I actually did and for a short time I thought I found a good spot for one of the sticks...However, next time I cold booted I got the same problems.

    I tried each stick individually in each of the 4 slots.


    It seems the memory is fine, maybe I should try memtest?
    #8
    XrayMan
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    Re:680i - C1 error 2010/01/31 19:17:34 (permalink)
    Yes try Memtest, and see what you get. Let us know.

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    #9
    radum
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    Re:680i - C1 error 2010/01/31 23:00:02 (permalink)
    Just tried memtest, 100% pass, no errors.
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    Richard99
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    Re:680i - C1 error 2010/02/01 03:13:00 (permalink)
    radum
    No, 2.2V is what the spec says for my Ballistix.
     
    2.2 is over-volting. They were not designed for that, regardless of what Ballistix says.

    radum 
    I've noticed newer ones are 2.0V, but this one was 2.2V and 4-4-4-12. 

    That's because they had too many failures and returns at 2.2v. Other RAM sellers are doing the same.

    Over-volting any component is a death sentence. Some take longer to die than others.

     

    Current settings:
    MB: 680i
    CPU: QX6700 @3200MHz
    RAM: 8GB OCZ @1066MHz @ 2.0v
    OS: Win7 64bit
    #11
    radum
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    Re:680i - C1 error 2010/02/01 21:46:22 (permalink)
    So do you suggest running them at 2.0 or RMA? My worry is that if they're still working, the RMA will not get accepted (not sure what their policy is). Any ideas?

    Thanks!
    #12
    Richard99
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    Re:680i - C1 error 2010/02/02 04:22:13 (permalink)
    No point in RMA if they are working OK.
    What I would do is set them to the less critical timing 5-5-5-18, with the safe voltage 2.0v and see if they still run OK. If not try 2.05v or at the very worst 2.1v
    The difference in overall PC performance with the 'slower' timing is almost zero. You would need to run very careful tests to see any difference at all.   

    Current settings:
    MB: 680i
    CPU: QX6700 @3200MHz
    RAM: 8GB OCZ @1066MHz @ 2.0v
    OS: Win7 64bit
    #13
    radum
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    Re:680i - C1 error 2010/02/04 20:55:29 (permalink)
    I didn't get a chance to change the voltage since the screen went white and I've been trying to start my box ever since - now I always get the C1.

    So any bets on whether it's the memory or the mobo? It seems weird both sticks went at the same time, I've tried switching them in all positions and still no luck.

    I've also tried this this http://www.blazingpc.com/...c38d456af0488& so reset my CMOS, took the battery out and still nothing.
    #14
    XrayMan
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    Re:680i - C1 error 2010/02/04 21:26:57 (permalink)
    Get a whole new set of Ram to test on that board. If it works, then it was the Ram. If not, it's the Motherboard. That is what I would do next.

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    #15
    radum
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    Re:680i - C1 error 2010/02/04 21:31:25 (permalink)
    I'll try that, thanks!

    Another quick question: can I RMA an EVGA product if:
     - it's older than 1 year
     - I didn't register within 30 days

    but I have copies of my mail-in rebate which was claimed within 30 days of the purchase? In other words, does a mail-in rebate qualify as product registration?

    #16
    XrayMan
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    Re:680i - C1 error 2010/02/04 21:38:34 (permalink)
    Under "Member Home" --> "My Products", is the board listed there, and does it give you an RMA option?

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    #17
    radum
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    Re:680i - C1 error 2010/02/05 20:20:37 (permalink)
    Ok, great news - it's not the MOBO (works perfectly with other memory). My Crucial Ballistix are gone, both of them...

    Thanks guys for your help, I should've done this a long time ago.     
    #18
    XrayMan
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    Re:680i - C1 error 2010/02/05 22:48:40 (permalink)
    radum

    Ok, great news - it's not the MOBO (works perfectly with other memory). My Crucial Ballistix are gone, both of them...

    Thanks guys for your help, I should've done this a long time ago.     


    No problem! Glad to help out!

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    #19
    Richard99
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    Re:680i - C1 error 2010/02/06 03:22:00 (permalink)
    Keep the volts down on the new RAM!

    Current settings:
    MB: 680i
    CPU: QX6700 @3200MHz
    RAM: 8GB OCZ @1066MHz @ 2.0v
    OS: Win7 64bit
    #20
    wlaliberte
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    Re:680i - C1 error 2010/02/06 04:02:31 (permalink)
    I still use this board every day and have put four sets of domators c5d 1066 over the past 2 years.the voltage has killed every set 2.2v was the xmp voltage. the new ver. is 2.1 volts and has lasted for about a year so much for the D9 macrons. 

    Asus Rive Intel 3930k 4.8 1.47v corsair 1200 watt 2x780ti-sli auria 27 2560x1440 16gig corsair 1866
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