Helpful ReplyCustom Profile memory settings bug in Z68 FTW BIOS - no boot & POST code 45

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feniks
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2012/03/20 21:39:42 (permalink)
currently running A05/1.05 FTW BIOS on my Z68 FTW and encountered a serious functionality limitation when trying to either underclock or overclock my memory sticks.
 
namely whenever I use Custom Memory Settings in BIOS the board cannot boot at all. can't see what the code display says either, because my 570 reference card in slot 6 hides it.
 
how do I know this is a bug?
 
Simple.
 
1) I set memory settings to DDR1867 and enabled XMP Profile 1 (including DIMM voltage automatic resulting in 1650mV in my case) and the board boots up. I go into BIOS, read all memory settings and write them down, I mean ALL of them.
 
2) I toggle memory settings to Custom Profile resembling ALL memory settings the very same way and then adjust the DIMM voltage manually (1650mV in my case) and the board will not boot.
 
at first I thought that I try too tight memory settings when underclocking or overclocking, but then realized that it never boots in memory Custom Profile mode at all. and here it is, a proof, right above.
 
VCCIO voltage was at 1.058v (auto) at all times in above testing. at some point started experimenting with it up to 1.200V and still no go.
post edited by feniks - 2012/03/21 19:18:43

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feniks
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Re:Custom Memory settings bug in Z68 FTW BIOS 2012/03/21 08:32:42 (permalink)
anybody seeing this problem as well? or everybody running XMP or default only?
 
EDIT:
opened the support ticket in evga for this issue.
post edited by feniks - 2012/03/21 08:58:45

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feniks
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Re:Custom Memory settings bug in Z68 FTW BIOS 2012/03/21 19:18:05 (permalink)
I had to remove the bottom video card so I could see the POST LED and now I can tell that whenever my system doesn't want to boot up with Custom memory profile (even if set to same values as XMP) it hangs on boot code 45 (not in the manual).

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KenMcC
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Re:Custom Memory settings bug in Z68 FTW BIOS 2012/03/22 07:16:16 (permalink)
Try buying some 1.5v memory.  It is what is recommended for the Z68 board and SB chips. 

KenMcC

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feniks
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Re:Custom Memory settings bug in Z68 FTW BIOS 2012/03/22 08:18:04 (permalink)
KenMcC

Try buying some 1.5v memory.  It is what is recommended for the Z68 board and SB chips. 

 
I understand what's recommended, but the fact that my memory was rated at 1.65V at 2000MHz with CL9 doesn't change the fact that it can run at CL9 with 1.5V at 1333MHz (with default 9-9-9-24 1T timings) or can properly set XMP profile timings and voltage on its own and run fine at 1333, 1600 or 1867MHz without a single problem (all with 9-11-9-26 timings however).
 
it can run flawlessly in 4 stick setup, tested for 9 hours under MemTest86+ 4.20 at 1867MHz with CL9 at 1.65V (when using XMP profile the timings are 9-11-9-26 1T).
 
it just can't boot with the very same (as XMP) settings entered in manual mode. that's the problem here while it shouldn't be.
 

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KenMcC
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Re:Custom Memory settings bug in Z68 FTW BIOS 2012/03/22 17:28:14 (permalink)
SO, what is your real Issue. Seems OK to me

KenMcC

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Re:Custom Memory settings bug in Z68 FTW BIOS 2012/03/22 17:41:09 (permalink)
read again, the topic is pretty self explanatory.

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KenMcC
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Re:Custom Memory settings bug in Z68 FTW BIOS 2012/03/23 10:01:06 (permalink)
From the hoard of replies and the way most of the forum appears to set memory manually, I would really, really, believe it is just your memory sticks.   It could be your mobo, but the only way to find out would to buy some 1.5v memory that is Certified by either EVGA or the mfg to work on your Z68 FTW.  There are thousand that have been made and IMO most OCer and Gamers set the memory manually with no issues.  It seems stange to me, that apparently only your mobo has this issue.  The EVGA Z68 FTW has been on the market for amost a year and does not seem to have been an issue with others.  EVGA would be able to replicate and the Forum would be inundated with similar experience.  No slam, just putting out my opinion based on re-reading all above.

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feniks
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Re:Custom Memory settings bug in Z68 FTW BIOS 2012/03/23 10:48:43 (permalink)
KenMcC

From the hoard of replies and the way most of the forum appears to set memory manually, I would really, really, believe it is just your memory sticks.   It could be your mobo, but the only way to find out would to buy some 1.5v memory that is Certified by either EVGA or the mfg to work on your Z68 FTW.  There are thousand that have been made and IMO most OCer and Gamers set the memory manually with no issues.  It seems stange to me, that apparently only your mobo has this issue.  The EVGA Z68 FTW has been on the market for amost a year and does not seem to have been an issue with others.  EVGA would be able to replicate and the Forum would be inundated with similar experience.  No slam, just putting out my opinion based on re-reading all above.

 
it has nothing to do with the memory sticks alone. I have used them for over half a year 24/7 (overclocked, underclocked, memtested, you name it) on 790 Ultra build in 2 stick setup. then I aquired 2 more sticks and they passed memtest as well. all sticks are also passing overnight memtest on Z68 in both 2-stick and 4-stick setup at both Default Memory settings (1333MHz @ 9-9-9-24 1T @ 1.5V) and with automatic XMP Profile & 1867MHz (9-11-9-26 1T @ 1.65V).
 
EVGA's certified memory list for this board is a poor man's joke preferring only 2 so-so vendors & models over the best ones out there. that list is a result of either a poor BIOS support for real performance memory or lazy workmanship of people responsible for testing more memory models on this platform, nothing else, and it needs updating like hell.
 
It is possible that I have a faulty mobo here, I agree, because I have 3 issues here which somewhat all are related to either NF200 or the CPU (or its socket) or BIOS programming for them.
it's been 2 days since I opened a ticket with EVGA support and so far no word. perhaps it's just the Z68 FTW having those issues and not the SLI version or maybe (again) this is about this specific board being faulty from day one - on a side note, this board was purchased straight from EVGA less than 2 weeks ago, so it would cast really dark shadow on its quality and EVGA's reputation nowadays ...
 
thanks for re-reading this thread. I appreciate it, really ... I'm just sad, annoyed, tired and growing angry with EVGA.
 
EDIT:
I am in contact with a technician from Mushkin who tested those memory sticks (996990) with Z68 platform (not Z68 FTW by evga obviously) and had no problems with running them at any settings up to overclocked 2133MHz at all.
post edited by feniks - 2012/03/23 10:58:14

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feniks
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Re:Custom Memory settings bug in Z68 FTW BIOS 2012/03/23 13:14:09 (permalink)
interesting, contacted EVGA about this board's support case and it seems that my last 3 replies with detailed findings about 3 problems of my board, are missing from their system! ****?
did I personally piss someone off in Technical Support because my board doesn't work as advertised?? or their database is corrupted and removes case updates on its own?
 
had to re-send all info to evga techs, perhaps finally I will know if this board sucks (faulty) or not. if it does I need RMA asap ...
post edited by feniks - 2012/03/23 14:37:12

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EVGATech_ChrisB
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Re:Custom Memory settings bug in Z68 FTW BIOS 2012/03/23 15:12:23 (permalink)
Dear feniks,
I do apologize for any confusion as I can see that you have submitted two support tickets which were replied to in a timely manner. I can confirm that once the support ticket is submitted you will see it instantly on the support ticket page at http://www.evga.com/Support/support.asp. We do not delete or have the option to delete these tickets and I can assure you that we are not ignoring you.
 
We have not seen a problem with this motherboard and setting the memory timings manually. I can only assume that you have one of the following problems and I can recommend the following steps to troubleshoot. Please let me know if you should have any additional questions or concerns. chrisb@evga.com
 
1. The C error is like FF on older boards and it means that there is a problem when the system is posting and this is likely caused by a problem with a over tightened CPU cooler, bent pins in the CPU socket, a CPU or Power supply issue, a ground fault, or motherboard issue.
 
Steps to troubleshoot the C error on post:
  • If a hand tightened CPU cooler try loosening the fasteners to see if this is the issue.
  • Check the CPU socket for bent pins that may have occurred during the installation.
  • Check the Power Supply to make sure the connections are solid and that it is working properly.
  • Check for any pieces of medal from the case that might be making contact with the board.
 
2. The errors where you cannot boot with default settings would usually be due to incorrect settings, bent pins in the socket, over tightened cooler on the CPU, or a memory issue.
 
Steps to troubleshoot this error:
  • If a hand tightened CPU cooler try loosening the fasteners to see if this is the issue.
  • Check the CPU socket for bent pins that may have occurred during the installation.
  • Try removing all but 1 stick or memory to see if it boots with manual settings or try different slots or a different kit.
If you should continue to have a problem and all of the above tests ok please let us know and we can move forward from there. 24/7 tech support 1-888-881-3842 x1.
 
 
 
 
 
   
 



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KenMcC
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Re:Custom Memory settings bug in Z68 FTW BIOS 2012/03/23 15:25:16 (permalink)
I deleted this as Tech support replied as I was writting it.
post edited by KenMcC - 2012/03/23 15:54:32

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Re:Custom Memory settings bug in Z68 FTW BIOS 2012/03/23 16:02:06 (permalink) ☄ Helpful
To add to Chris's stuff, for manual CAS settings you should only use / change the first 4 settings in memory (both channels, not sure on this for Z68 mobo) leave all the other settings alone.  The first 4 settings should be taken from the side of your memory sticks... I know you probable know this, but changing all the others (beyond the first 4 will screw up the memory setting (yes, even if they are the same as viewed in XMP. )  However, you can adjust the 1T or 2 T timing. 

KenMcC

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feniks
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Re:Custom Memory settings bug in Z68 FTW BIOS 2012/03/23 17:35:07 (permalink)
hello Chris,
 
Thank you for chiming in.
 
Regarding those missing messages in my support case, that I obviously sent out (have 3 email confirmations for those dates/times, so your system must have received them), I don't understand how come they are gone now. Leprechauns?
I can email you the confirmations I received.
 
anyways, let's get back to this topic (manual mem settings not booting even if correct, intermittent C code boot error and inability to use red slots for PCI-E x1 card).
 
I honestly have already checked everything you posted, maybe I wasn't clear enough in my posts, but I know my stuff (have been working as an IT guy for many years) and use google a lot to find solutions without bothering people to give me answers.
 
The sole reason of my troubleshooting posts here was to see if there is more people with similar trouble (and having those same boards) or it's just me ... or to receive some ideas and troubleshooting steps that I am not aware of.
seems it's only me with board & BIOS issues, so board is probably faulty - perhaps that is jumping to conclusions a little too early, but I have a hunch on this one, will try to convince you (correct me if wrong).
 
regardless, I will answer all questions in order:
1.
I am not sure if I understand right, but how the EVGA SC cooler can be overtigthened?
The EVGA SC cooler has a very soft backplate and if spring nuts ever get overtightened, they start turning the whole mounting studs/screws OR those studs strip the backplate locking tabs in first place (happened to me before on 790 build).
IMHO, there is no way to over-tighten the EVGA SC cooler, because first the backplate (made out of very soft metal) gets destroyed like this and then the whole thing becomes loose again:

 
However, I did check and loosened the cooler mounting nuts and it didn't help the intermittent C boot code issue. Please keep in mind that the system DOES BOOT after 3-4 attempts (and then runs normally), so there is nothing physically prohibiting it from it, right? otherwise it wouldn't start at all ever and I am using it right now to write this post (everything stable at CPU stock & 16GB mem @ 1867MHz with XMP profile and a single GPU because the other is in RMA).
 
The only thing affecting the C code is having 2 mem sticks or 4 mem sticks. the code will appear less frequent with 2 sticks (but still can happen out of blue moon) and more frequent with 4 sticks in slots (never on restart though, cold boot problem only).
 
I tried testing the other set (2 sticks) with same results, no matter. all are good though and all 4 installed can pass 9 hours of memtest at XMP 1867MHz or default 1333MHz together or separately.
 
I have carefully re-seated the CPU with no luck, same story still, intermittent boot code C.
 
I have inspected the socket for bent pins and couldn't find any, maybe check out the pics for yourself, because those pins go at different angles and it's not really obvious if some are bent or not. tried looking from different angles and observe light reflections in them, but again, couldn't find anything out of ordinary or obviously wrong here:


 
All power supply connections are solid and triple-checked by now, also this PSU has served the 790 build 24/7 for 3.5 years with no trouble ever (even when overclocking extremely high, stress testing, benching or folding).
 
Here are pictures with results of PSU testing, they are same for all CPU plugs and PCI-E plugs, the tester used here was a Coolmax PSU tester PS-228, 2 pictures below are showing different connectors tested (volts are same):


 
On top of that to absolutely rule out my Tt 1KW PSU I have brought a used spare 750W Corsair PSU from work (which shows worse voltages on tester than my own Tt unit at home) and I will test it with my system to see if C boot problem goes away completely or not.
 
There is nothing metallic touching the board's surface anywhere.
 
2.
I can boot at default memory settings and by default I mean 1333MHz and either 2 sticks or 4 sticks running 1.5V and timings 9-9-9-24 1T set automatically when "Default Profile" is selected in BIOS. only problem that sometimes it won't boot because of C code problem, but on 2nd or 3rd press of the power button it will boot and run normally and stable under all kinds of stress testers there are out there.
 
Memory sticks have been tested in pairs and together (4 sticks) on THIS Z68 board at default 1333MHz CL9 & XMP 1867Mhz (also CL9) and they are fine. I have also used this very same memory successfully on 790 build 24/7 for almost 8 months like it was a server, with zero trouble. memory is good, no kidding.
for other answers regarding this paragraph, please refer to 1) above (same questions asked).
 
Now, since both default and XMP profiles of memory work fine, you may ask what this guy wants?
the problem is that I cannot boot with memory (no matter if 2 sticks or 4 sticks or a single stick, no matter which slots for 2 sticks either) set to manual settings aka "Custom Profile" in BIOS, and I tried ALL possible working (checked with XMP mode) combinations above default 1333MHz.
 
it simply will not boot (POST code 45) with the very same timings as XMP ones (tried all speeds) and I also tested having sub-timings on automatic (which are totally wrong and different from XMP) and I tried manually settings sub-timings to exactly same values as XMP provides, it won't boot in manual mode (POST code 45)!
 
cannot even dream about underclocking or overclocking the memory, can only boot "Default Profile" (@1333) or "XMP Profile 1" (@ all speeds including 2133 but always with CL9), nothings else works.
 
On top of that, there is also a third issue which was not mentioned in your reply.
 
I cannot use my TV Tuner (Hauppauge HVR-1800 MCE) PCI-E x1 card in any other slot than the long black one (controlled by PCH according to below image with slot numbers). I found image confirming that this only long black slot is controlled by PCH on this board, while all red ones are controlled by NF200, except for the primary one controlled by CPU.
 

 
If I insert this card in ANY of the RED slots -  and I tried almost all with different GPU locations, including Tv tuner in #1 red, #3, #5 and #6 and the card NEVER gets detected (no matter if the mounting bracket is screwed in tight or not at all) unless it is simply installed in the long black slot (#2) <- the only one controlled by the PCH while others are controlled by NF200 or CPU!
 
so, that being said, please convince me that this board is fully operational and working normally, because I honestly despite my good intentions cannot see that at all and I'd rather call it faulty.
 
Thanks for reading this. Let me know if I posted anything wrong or missed some question.
 
EDIT:
just for kicks I removed 3 mem sticks and left only 1 of them in first red slot, then went to BIOS and changed from XMP Profile to Custom Profile AND set manually the very same timings all the way down as BIOS detected as active ones (running a single stick), of course also adjusted the DIMM voltage manually to 1.65V (was on auto XMP before). after restart I get POST code 45, can't boot, need to reset BIOS/CMOS, so I did and I do this always with power disconnected (PSU rocker switch flipped to off position).
 
after resetting CMOS and turning the power on, the system can't boot (Code C and immediate power down), however I press the power button again, same thing, then again and bam! it boots up perfectly fine like nothing happened.
 
so I power it down again, re-install missing 3 sticks of memory (at PSU turned off) and again, code C, can't boot up, immediate shutdown, tried 7-8 times with no luck. is it dead? not for me, I flip the PSU rocker switch off and on, wait 15 seconds and it boots up like a charm.
 
 
 
EVGATech_ChrisB

Dear feniks,
I do apologize for any confusion as I can see that you have submitted two support tickets which were replied to in a timely manner. I can confirm that once the support ticket is submitted you will see it instantly on the support ticket page at http://www.evga.com/Support/support.asp. We do not delete or have the option to delete these tickets and I can assure you that we are not ignoring you.

We have not seen a problem with this motherboard and setting the memory timings manually. I can only assume that you have one of the following problems and I can recommend the following steps to troubleshoot. Please let me know if you should have any additional questions or concerns. chrisb@evga.com

1. The C error is like FF on older boards and it means that there is a problem when the system is posting and this is likely caused by a problem with a over tightened CPU cooler, bent pins in the CPU socket, a CPU or Power supply issue, a ground fault, or motherboard issue.

Steps to troubleshoot the C error on post:
  • If a hand tightened CPU cooler try loosening the fasteners to see if this is the issue.
  • Check the CPU socket for bent pins that may have occurred during the installation.
  • Check the Power Supply to make sure the connections are solid and that it is working properly.
  • Check for any pieces of medal from the case that might be making contact with the board.
 
2. The errors where you cannot boot with default settings would usually be due to incorrect settings, bent pins in the socket, over tightened cooler on the CPU, or a memory issue.

Steps to troubleshoot this error:
  • If a hand tightened CPU cooler try loosening the fasteners to see if this is the issue.
  • Check the CPU socket for bent pins that may have occurred during the installation.
  • Try removing all but 1 stick or memory to see if it boots with manual settings or try different slots or a different kit.
If you should continue to have a problem and all of the above tests ok please let us know and we can move forward from there. 24/7 tech support 1-888-881-3842 x1.





  



post edited by feniks - 2012/03/24 00:31:46

"We are what we repeatedly do. Excellence, then, is not an act, but a habit." - Aristotle
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feniks
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Re:Custom Memory settings bug in Z68 FTW BIOS 2012/03/23 18:15:11 (permalink)
KenMcC

To add to Chris's stuff, for manual CAS settings you should only use / change the first 4 settings in memory (both channels, not sure on this for Z68 mobo) leave all the other settings alone.  The first 4 settings should be taken from the side of your memory sticks... I know you probable know this, but changing all the others (beyond the first 4 will screw up the memory setting (yes, even if they are the same as viewed in XMP. )  However, you can adjust the 1T or 2 T timing. 

 
it doesn't matter, the board will not boot in ANY kind of Custom Profile (manual mem settings), no matter if that mean settings only first 4 manually and leaving all the rest on auto or setting all of them manually.
 
IMHO this board is bad out of the box and it just pretends it can run normally when using XMP mode or Default Mode (if it boots).
 
EDIT:
at a time of writing this post I had a habit of manually adjusting the Command Rate whenever I was setting anything manually about the memory, no matter if that was about first 4 timings (primaries) only or the whole thing all the way down just like XMP provided.
post edited by feniks - 2012/03/24 18:10:36

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_MatthewH
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Re:Custom Memory settings bug in Z68 FTW BIOS 2012/03/23 18:32:15 (permalink)
You may consider testing another PSU if switching it on and off cleared the error. In terms of the memory can you manually set 1333? What about 1600? I assume this is being tested with no CPU overclock either? I have seen instances where XMP wouldn't work and manually overclocking the memory worked but never vice versa.

Thanks,
Matthew Hurwitz - Assistant Product Manager Matth@evga.com 
Feel free to contact us with any questions, comments or concerns: Toll Free 888-881-3842 
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feniks
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Re:Custom Memory settings bug in Z68 FTW BIOS 2012/03/23 19:37:07 (permalink)
EVGA_MatthewH

You may consider testing another PSU if switching it on and off cleared the error. In terms of the memory can you manually set 1333? What about 1600? I assume this is being tested with no CPU overclock either? I have seen instances where XMP wouldn't work and manually overclocking the memory worked but never vice versa.

 
yup, you guys are right on PSU problem regarding the intermittent C code boot error. my Tt PSU is a direct cause of the intermittent C code error, because if I try to boot the system up in less than 10 seconds from turning the power on it almost always happens ... BUT it never happens if i wait at least 10 seconds.
 

 
Now, I don't observe such problem with a spare Corsair TX-750 750W, however this unit doesn't carry the second 8-pin plug for the MB, so I run it with just one connector plugged in. also the spare Corsair unit is a single rail model as opposed to my Tt multi-rail PSU (was never a problem on 790 Ultra though).
 
Still, the spare PSU doesn't solve the other 2 problems with this board, I still cannot set manual timings to memory at all (will try 1333MHz soon, so far tried 1600, 1867 and 2133 in both semi manual and full manual configs) AND my TV tuner card works only in the long black slot controlled by PCH.
perhaps as Chris pointed out in his email, this could be related to card's firmware being incompatible with NF200 .... but then what about the primary red slot controlled by CPU itself directly and not by the NF200, it still doesn't work with it.
 
CPU is running all automatic settings straight from CMOS reset, no changes over there ever. Since I cannot optimize memory timings, I don't really care about CPU overclock, besides my CPU seems to run hot under stress even at stock 3.8GHz (Turbo enabled) clocks when using LinX stress tester (hitting 70C already in first pass or 65C under Prime95). re-applying the TIM (IC Diamond) 2 times didn't help at all. re-seating the CPU didn't help at all either, perhaps the EVGA Sc cooler sucks on this setup and I should go with LC solution finally.
post edited by feniks - 2012/03/23 23:27:43

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feniks
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Re:Custom Memory settings bug in Z68 FTW BIOS 2012/03/23 20:05:14 (permalink)
OK, I have just tested memory in fully manual settings for 1333MHz with the exact same settings (including sub-timings) as BIOS detected in Default Profile mode (which boots obviously with 4 sticks) and I get the same problem. POST code 45, no boot, need to reset CMOS.
 
On the other hand, I have confirmed 100% that intermittent C code boot error was caused by my Tt TP 1KW PSU whenever I pressed the case power button in less than 10 seconds from flipping the PSu rocker switch to ON position.
I just can't replicate it with this spare Corsair unit. thing thing allows me to boot up the moment the blue LED lights up on the MB, not the case with my Tt PSU. ... so RMA time for my PSU as well ...
 
If I do RMA it however, can I safely install this Corsair TX-750 unit with a missing second 8-pin connector for the MB? I assume it would take about 2 weeks to get my 1KW PSU back from Tt...

what about the memory manual settings mode? is it possible this is just a BIOS bug or this board could be still faulty? I can even swallow the fact that my TV tuner will work ONLY in the black long slot if there is no way around it. I can get better cooler (e.g. Corsair H80) for my cpu to solve the unspoken problem, but I NEED TO BE ABLE TO SET A MANUAL MEM CONFIG!
 
I really do NOT want to RMA the board if I don't have to ...
post edited by feniks - 2012/03/23 20:42:41

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Re:Custom Memory settings bug in Z68 FTW BIOS 2012/03/23 20:44:46 (permalink)
good news.
 
I've been able to boot into 1333MHz with memory (4 sticks) running manual primary timings 9-9-9-24 @ 1.5V and leaving the sub-timings on auto
interestingly it works this way only for 1333MHz and "generic" 9-9-9-24 1T timings. it doesn't happen with XMP-like timings at any of above speeds where timings should be around 7-9-8-24 1T or 8-10-9-24 1T or 9-11-9-26 1T even when leaving subs on auto (default automatic subs differ too much from XMP values, IMO).
 
I still don't understand why the board can't boot at all with fully manual settings (confirmed by Mushkin techs to work on Z68) including the correct sub-timings that were tested to work. hell, they were tested on my own Z68 when running the XMP profile, so why they can't beep and boot in fully manual mode???
 
however, as i said in above post, setting the sub-timings into fully manual mode @ 1333Mhz resembling the BIOS detected values (as in Default Mode) still results in POST code 45 and no boot problem.
 
... a BIOS mem settings bug after all?
post edited by feniks - 2012/03/24 00:50:12

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feniks
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Re:Custom Memory settings bug in Z68 FTW BIOS 2012/03/24 11:20:40 (permalink)
so EVGA Support System has a bug too
when you include a very long Follow-Up with some forums links (even if they belong to evga), the system registers the update, send you the email confirmation and the message goes into some digital abyss, never shows up in case update status and evga techs don't even know it was ever there. interesting ....
 
only workaround, never include any forums links to troubleshooting threads when replying to tech support over the web interface (Submit a Follow-Up)...
 
... and I was wondering why replies from evga tech support sound like they never read my updates ... especially those with lots of detail and link to troubleshooting threads ... this also explains why they never read or chime in to those troubleshooting threads - they never get such case updates.
post edited by feniks - 2012/03/24 11:24:13

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Re:Custom Memory settings bug in Z68 FTW BIOS 2012/03/24 14:47:39 (permalink)
A little Summary:
 
for the time being, I have removed Tt 1KW ToughPower from system and sent it for RMA to Thermaltake in California. I also installed Corsair TX-750W PSU in my case for now (running with only one 8-pin plug to motherboard, this PSU doesn't carry the second one), because it resolved the intermittent POST code "C" problem at cold boot even though my Tt 1KW PSu passed voltage testing with a Coolmax PS-228 tester.
 
I have emailed Hauppauge asking why their HVR-1800 card doesn't get detected in NF200 or CPU controlled PCI-E lanes on Z68 motherboard. perhaps they have some firmware update, maybe they don't care, I don't know. for now I can use this card in black long slot (PCH controlled), so be it. biting the bullet on this one.
It doesn't change the fact that I'd rather use it on the short PCI-E x1 slot, but it's physically impossible, because some smart egghead placed a huge evga heatsink right next to it and the card doesn't fit physically.
 
To remedy my hot running CPU (under full LinX load in Turbo mode at stock clocks), I will be ordering a Corsair H80 within a week or so.
EVGA SuperClock cooler somehow cannot handle my CPU and I tried re-seating it and re-applying the TIM twice (IC Diamond), also re-seated the CPU, no luck. fans are spinning at 100%, no idea what's up with bad temperatures, it worked nicely on 790+Q9450 at daily 1800MHz (3.6GHz) though.
 
The last thing left is the evga Z68 FTW BIOS problem (POST code 45) and a problem with fully manual memory settings at all speeds or semi-manual settings above 1333MHz memory speed. this one looks like a bug in BIOS to me.
 
what is funny here, is that I use a performance memory designed by Mushkin specifically for P67/Z68 platforms and tested on those boards!
MushkinSean (technician from Mushkin forums) doesn't understand why it doesn't want to work in manual mode on my Z68 board, neither do I.
hopefully EVGA will be able to take care of this one.
 
post edited by feniks - 2012/03/24 14:51:06

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EVGATech_ChrisS
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Re:Custom Memory settings bug in Z68 FTW BIOS 2012/03/24 16:49:21 (permalink)
The memory controller on your CPU has a native memory frequency of 1066/1333MHz. - http://ark.intel.com/products/52214/Intel-Core-i7-2600K-Processor-%288M-Cache-3_40-GHz%29
 
Have you tried doing a hard reset on the CMOS and then just setting only the first 4 memory timings manually, frequency and voltage?
 
It's ~possible~ you may be able to get the memory to run at 1600MHz by setting the XMP or timings manually, but any higher then that is iffy at best and would be going beyond the native memory controller on the chip. To get it stable above 1333/1600 you will need to overclock the CPU.

EVGA Technical Support - csansalone@evga.com
Contact our 24/7 support at 1 (888) 881-3842
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Re:Custom Memory settings bug in Z68 FTW BIOS 2012/03/24 16:55:52 (permalink)
I will respond with tons of details soon after I cool down.
 
EVGATech_ChrisS

The memory controller on your CPU has a native memory frequency of 1066/1333MHz. - http://ark.intel.com/products/52214/Intel-Core-i7-2600K-Processor-%288M-Cache-3_40-GHz%29

Have you tried doing a hard reset on the CMOS and then just setting only the first 4 memory timings manually, frequency and voltage?

It's ~possible~ you may be able to get the memory to run at 1600MHz by setting the XMP or timings manually, but any higher then that is iffy at best and would be going beyond the native memory controller on the chip. To get it stable above 1333/1600 you will need to overclock the CPU.

 
here are results of my testing i7 2600K running stock/auto everything, 16GB RAM (4x4GB Mushkin 996990):
 
a) Default Profile 1333MHz, automatic everything, boots up no trouble
Memory was running auto voltage 1.5v, settings set in BIOS were:
(all automatic) 9-9-9-24
(all automatic) 4-10-5-5-107-20-1-34
(automatic) CR 1T
 
b) Custom Profile 1333MHz, altered only primary timings and CR, no boot, POST code 45 (requires CMOS reset to recover)
Memory was running auto voltage 1.5v, settings set in BIOS were:
(manual) 9-9-9-24
(all automatic) 4-10-5-5-107-20-1-34
(manual) CR 1T
 
c) XMP Profile 1600MHz, automatic everything, boots up no trouble
Memory was running auto voltage 1.65v, settings set in BIOS were:
(all automatic) 9-11-9-26
(all automatic) 5-14-7-7-128-24-2-36
(automatic) CR 1T
 
d) XMP Profile 1867MHz, automatic everything, boots up no trouble
Memory was running auto voltage 1.65v, settings set in BIOS were:
(all automatic) 9-11-9-26
(all automatic) 6-14-8-8-150-28-2-37
(automatic) CR 1T
 
e) XMP Profile 2133MHz, automatic everything, boots up no trouble (unstable in Windows, timings need adjustment)
Memory was running auto voltage 1.65v, settings set in BIOS were:
(all automatic) 9-11-9-26
(all automatic) 7-14-9-9-171-33-2-37
(automatic) CR 1T
 
f) Custom Profile 1600MHz, altered only primary timings and CR, no boot, POST code 45 (requires CMOS reset to recover)
Memory was running manual voltage 1.65v, settings set in BIOS were:
(manual) 9-11-9-26
(manual) 5-14-7-7-128-24-2-36
(manual) CR 1T
 
g) Custom Profile 1867MHz, altered only primary timings and CR, no boot, POST code 45 (requires CMOS reset to recover)
Memory was running manual voltage 1.65v, settings set in BIOS were:
(manual) 9-11-9-26
(all automatic) 6-14-8-8-150-28-2-37
(manual) CR 1T
 
h) Custom Profile 1867MHz, all manual mem settings, no boot, POST code 45 (requires CMOS reset to recover)
Memory was running manual voltage 1.65v, settings set in BIOS were:
(manual) 9-11-9-26
(manual) 6-14-8-8-150-28-2-37
(manual) CR 1T
 
i) I am running memory @ 2133MHz @ 1.65V right now in Custom Profile, only adjusted the primary timings to 9-11-10-28 and left all the rest including the Command rate on automatic (BIOS sets it as 1T), it works, passes memtest86+ 4.20 too. currently testing it under latest Prime95 with AVX extensions together with CPU OC, want to see how far I can go with 1.30v of vcore.
 
so, it seems that touching the Command Rate in manual mode screws everything up. and I had a habit of manually setting the CR (to 1T) manually whenever adjusting the primary timings manually ... what an irony ...
post edited by feniks - 2012/03/24 23:16:28

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Re:Custom Memory settings bug in Z68 FTW BIOS 2012/03/24 17:01:57 (permalink)
however first I need to post something else, not in reply to the last post (by ChrisS), but rather regarding phone conversation with Tech Support a few moments ago.
 
I have just finished talking to EVGA Tech Support (didn't catch the guy's name sadly) over the phone and I'm really fed up with hearing the phrase "running memory at any speed above 1066/1333mhz is considered overclocking and is not guaranteed" over and over again! are you guys nuts? I don't need support on checking if I can overclock the memory controller in CPU or my mem sticks, because I know I can when using XMP profiles and it works up until 2133MHz (board boots up).
The problem is that manual timings (first 4 with Command rate OR all of them) don't work in manual mode always resulting in no boot condition and POST CODE 45. what does this code mean anyways?
 
also the person I spoke with didn't have to hang up on me before I finished the last sentence.
 
Lastly, your Support System IS NOT WORKING PROPERLY and stop saying it is, because I cannot reply to the support case and I sent you a dozen replies in last 3 days (received email confirmations for all of them) and only ONE of them shows up under the Z68 FTW support ticket (YES, I replied to the right case, I have only one Z68 FTW so it's pretty easy to check). geeeeez.
interestingly whenever I use a forum link in my reply or words "POST code 45" in my ticket reply then magically it's missing from the support ticket (and yet I have the email confirmation that it was sent out and received). Do you have leprechauns in your ticketing system or some fancy word filter?
post edited by feniks - 2012/03/24 22:36:38

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Cosmotime
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Re:Custom Memory settings bug in Z68 FTW BIOS 2012/03/24 17:10:52 (permalink)
Feniks, I feel really badly for you.  You are not just some "smo" who doesn't know what he is doing.  You have been around the block a few times and if anybody doubts your abilities all they need to do is take a look in the old 790 forum.  You were one of the leaders there and I learned a lot from you with my first enthusiasts board - the 790i FTW.  You don't deserve to have the problems you have had.
 
You will get is figured out - you always did for everybody else like me.  You know the techs and posters are good people here and Evga will do the right thing by you. 
 

"Auto ain't for overclockers, Bud" - psynapse  2008
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Re:Custom Memory settings bug in Z68 FTW BIOS 2012/03/24 17:52:37 (permalink)
OK, I figured it out. this BIOS is bugged! the POST code 45 is showing up ALWAYS at every possible speed (including 1333mhz), whenever the Command Rate for memory is set manually!
(no matter if only first 4 timings and Command rate are manual and the rest on automatic or all of the timings including subs all the way down are manual which includes the CR too) .
 
so, in general the memory Custom Profile works for me now when setting only the first 4 primary timings and leaving the CR on auto (which same as what I was setting it to anyways, 1T). because if I toggle the CR and set it manually to the same value as auto/XMP provides, then it won't boot (POST code 45). a nice BIOS bug over there haha!
 
Thank you EVGA Tech Support to help me figure out my bad, I guess I just needed an adrenaline rush. This board is good, it's just this BIOS which sucks.

Special  Thanks to KenMcC (I had to re-read your suggestion/workaround to understand correctly what I was doing wrong) and to Cosmotime (for moral support)!
 
my bad was to manually touch the Command Rate always when setting mem timings, I was doing it no matter if adjusting only first 4 (because for me the CR is as important as primary timings) AND of course the CR was set manual as well when settings all mem config manually (including sub-timings) to resemble the same values as XMP provided.
 
there will be no more updates to this thread.
 
EDIT:
my sole intention was to help IMPROVE the BIOS on this board the moment I found a problem with manual settings, but I guess most techs rather wanted to see me as an ID10T not knowing crap about anything instead of a person on their level who could provide something useful for the development of BIOS programming of this great board (I'd like to see finally the fully operational release of BIOS for this board), sorry if it sounds harsh but that's how i feel.

Use this knowledge to improve it if you want, just remember what I had to go through to know this and realize that it weren't the EVGA techs who recommended the workaround first.
 
EDIT2:
updated the post in reply to ChrisS with details i promised earlier.
post edited by feniks - 2012/03/24 22:56:23

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Azoth
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Re:Custom Memory settings bug in Z68 FTW BIOS 2012/03/25 16:52:20 (permalink)
So........ all this ranting and it turned out to be......
 
PEBCAK
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feniks
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Re:Custom Memory settings bug in Z68 FTW BIOS 2012/03/25 18:44:38 (permalink)
Azoth

So........ all this ranting and it turned out to be......

PEBCAK


if you call the inability to manually set the memory command rate a user error then yes it's a PEBCAK, otherwise it's a laughable bug in BIOS programming. all depends on the point of view.

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Cosmotime
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Re:Custom Memory settings bug in Z68 FTW BIOS 2012/03/25 18:49:11 (permalink)
Feniks, thanks for closing this out for us.   I will give you credit for persevering and for keeping us updated instead of demanding an RMA because it didn't work like you thought out of the box.  Most of all, for having the class to admit a mistake and for taking time to thank the EVGA techs.  

"Auto ain't for overclockers, Bud" - psynapse  2008
EVGA P67 FTW (K2) /i7 2600K @ 4.0Ghz / Corsair H80 CPU Cooler / Cosair Dominator 16GB CMP16GX3M4X1600C7/ EVGA GTX 980Ti Classified ACX 2 / Mushkin Cronos Deluxe SSD 120 GB/ Corsair AX-1200 PSU /Cosair H80 CPU Cooler / Soundblaster X-Fi Titanium THX / Lian Li PC-P80N Case / Win 7 Home 64x / Asus PA 246Q ProArt IPS Monitor
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feniks
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Re:Custom Memory settings bug in Z68 FTW BIOS 2012/03/25 18:59:22 (permalink)
Cosmotime

Feniks, thanks for closing this out for us.   I will give you credit for persevering and for keeping us updated instead of demanding an RMA because it didn't work like you thought out of the box.  Most of all, for having the class to admit a mistake and for taking time to thank the EVGA techs.  

 
no problem hehe, I guess I ran into a problem which everybody (owning those baords longer than me) knew about, but nobody except for the KenMcC took the effort to chime in and speak about. I just confirmed it to be the case on my board as well even on the latest A05 BIOS.
 
hopefully EVGA Techs solve it with the next BIOS update, because it's just silly the way it is. I can imagine tons of experienced users (but new to evga Z68 boards) getting stuck on something as trivial as this... and the RMA's resulting from it ...
The Technician from Mushkin was laughing hard when he heard about it this annoying problem on Z68 FTW board BIOS
 
BTW, I am successfully running my 4 memory sticks at 2133MHz with 9-11-10-28 (all manual) Command Rate 1T (automatic!) @ 1.65V and with a slight bump to VCCIO

"We are what we repeatedly do. Excellence, then, is not an act, but a habit." - Aristotle
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