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rblaes_99
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2010/10/01 20:22:55 (permalink)
wiseones,
 
I am having a hard time with a few windows updates.  I have attempted to install these manually without success.  I have also tried the update readiness tool and that didn't solve it either.
 
I have the images attached which show the problem files.
 
any advice would be greatly appreciated.

Attached Image(s)



#1
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    rblaes_99
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    Re:windows 7 update troubles 2010/10/01 20:34:23 (permalink)
    Cumulative Security Update for Internet Explorer 8 for Windows 7 for x64-based Systems (KB2183461) 
    Security Update for Windows 7 for x64-based Systems (KB978886)
    Security Update for Windows 7 for x64-based Systems (KB981852)
     
    the pics are hard to read i guess but these are the updates i need help with.


    #2
    NazcaC2
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    Re:windows 7 update troubles 2010/10/01 20:52:57 (permalink)
    Try rebooting the system and installing one by one and see how it goes.  Occasionally it happens for me but sometimes if I restart and try a set that are related (updates with similar names) or install one-by-one it works.  That's my only suggestion.

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    #3
    rblaes_99
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    Re:windows 7 update troubles 2010/10/01 21:50:57 (permalink)
    no luck.  each update immediately failed upon install.


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    NazcaC2
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    Re:windows 7 update troubles 2010/10/01 22:43:10 (permalink)
    Try this.
     
    Post #1 - http://www.joejoe.org/forum/topic/14069-windows-update-error-code-80073712-fix/
    post edited by NazcaC2 - 2010/10/01 22:48:03

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    #5
    Mangix
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    Re:windows 7 update troubles 2010/10/01 23:31:51 (permalink)
    try downloading and installing them from microsoft's website


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    NazcaC2
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    Re:windows 7 update troubles 2010/10/02 00:24:44 (permalink)
    He said he already tried installing them manually.

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    rblaes_99
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    Re:windows 7 update troubles 2010/10/02 00:47:19 (permalink)
    i dont have a pending.xml file either....


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    NazcaC2
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    Re:windows 7 update troubles 2010/10/02 21:45:11 (permalink)
    Maybe try Safe Mode with Networking.

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    #9
    rjohnson11
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    Re:windows 7 update troubles 2010/10/03 01:37:12 (permalink)
    Roll back to a system restore point prior to the updates and then manually try the updates again.

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    VistaHead
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    Re:windows 7 update troubles 2010/10/03 06:44:44 (permalink) ☄ Helpful
    I didn't notice an error code for the failure of the updates on the attached pictures, however, I found the below information on the Microsoft website. http://windows.microsoft....-Update-error-80073712
    #11
    rblaes_99
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    Re:windows 7 update troubles 2010/10/03 14:19:19 (permalink)
    VistaHead

    I didn't notice an error code for the failure of the updates on the attached pictures, however, I found the below information on the Microsoft website. http://windows.microsoft....-Update-error-80073712


      This solved it.....  Thanks Vista!
     


    #12
    VistaHead
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    Re:windows 7 update troubles 2010/10/03 14:47:02 (permalink)
    ^^Good to know!
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