EVGA Warranty Questions

EVGA Warranty Questions
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EVGA_RMA_JaysonC

Sending your product in for Warranty - Physical Condition

Hello Community, I wanted to reach out to you all as we have seen a few packages come to EVGA’s Warehouse for warranty in which the product arrives physically damaged due to a shipping issue. While we do make every effort to inform you in your RMA Approval Email of the importance on how to package u..
3
2015/08/03 15:22:44
EVGA_RMA_JaysonC

Transferable Warranty (Secondary Owner Information)

Hello Community, If you happen to come across an EVGA product purchased previously from a friend, family member or even an online marketplace, EVGA has a warranty for you. EVGA offers an transferable warranty for products shipped new from EVGA on or after July 1, 2011 so long as the product is in it..

2015/02/23 10:41:29
EVGA_RMA_JaysonC

EVGA RMA and Warranty Information

Hello Community, Welcome to EVGA and thank you for making us your choice in Enthusiast Products. Please take a moment to review our warranty policy so you are well informed in the event you do require warranty services. EVGA Regional Warranty Policies - Please Review the detailed Warranty in your re..

2015/02/23 10:14:21
EVGA_RMA_JaysonC

What product will EVGA send me for replacement?

Hello Community, EVGA's RMA Department does reserve stock of different models of our product lineups both old and new and we strive to replace your product with the same model you sent in for warranty. If we are running low on the model you sent in for warranty rather than having you wait, our polic..

2014/09/23 17:38:58
[HazMatt]

How To Upload Your Invoice to EVGA

Here is a link to our FAQ Guide on how you can create a .JPG or .PDF copy of your purchase invoice and upload it to your My Products page. http://www.evga.com/support/faq/afmviewfaq.aspx?faqid=58652 A copy of your invoice/receipt is required for ALL end-user RMA's. By uploading it early on, it will ..

2009/09/29 15:45:46
Regular
Odaik

RMA replacements - new or refurbished?

Hello, I am currently in the process of RMA'ing my EVGA 560Ti card to EVGA europe. However, something has just occurred to me. Are RMA replacements always new products or are they used/refurbished? Thanks, Odai...
11
2016/11/21 18:44:46
pex1L

EVGA says RMA is shipped, UPS still not showing any tracking activity

Hi there, i recently opened a support ticket for replacing my GTX 1080 FTW because of random crashes, which result in a black screen and the fans spinning up to 100%. The support answered quickly and offered me the RMA process without further troubleshooting, great!After i received a free return shi..
1
2016/11/21 18:26:27
Speedynek

Advanced RMA

Good evening. I've payed the deposit today but on the website it still says "waiting for the payment". Does it take some time to change automatically? Payment went through. I used the payment link that was attached in the e-mail from you. When I sent money it says payment couldn't proceed because it..
1
2016/11/21 09:49:10
xfire99

About mine RMA?

Mine first EVGA product and also first RMA. So dont really know how EVGAs EAR RMA proccess works.Right now it says: RMA Type: EAR Part Number: 08G-P4-6286-KRPart Desc: EVGA GeForce GTX 1080 FTW GAMING ACX 3.0Place Purchased: OtherPurchase Date: 08/31/2016Date Registered: 9/2/2016 9:33:25 AM RMA Numb..
3
2016/11/20 01:07:15
kvnpraveen

USA bought card, what warranty in India?

Hi,I am interested in buying EVGA GeForce GTX 1070 FTW HYBRID GAMING. But the problem is it is not available for purchase from re-sellers in India. Amazon.com has it in stock with shipping to India available.So wanted to know if my purchase will come with International warranty if I purchase from am..
2
2016/11/19 16:23:13

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