I have not received both of them either. I requested them both a good while ago. This is the message about the powerlink:
We will send you another email with instructions to make paymentfor the Shipping and Handling once your PowerLink(s) are ready to ship.Please NOTE: Products will start shipping November 1st, 2016. I never received the other email with instructions for a payment for the shipping, nor did I receive confirmation on thermal pads.
I have no idea what is going on or if there is anything I should do to get this ball rolling.