2016/11/19 20:59:54
Piers123
Scarlet-Tech
dustyjo
It really feels more like a Band-Aid than a real "fix" to me. I'm still worried that my card is just going to explode one day and take the rest of my PC with it, like what's happened to a couple people already.


That is why you have a warranty, to cover you if something goes wrong.

If you search google images for "gpu caught fire" you will see that the resistors are a common component that erupts and catches fire. This isnt specific to one brand as you can see from the pictures that come up. Trust your warranty.



I trust the warranty for the EVGA product, but what about when an EVGA product causes damage to other manufacturers' products?
2016/11/19 21:22:47
Scarlet-Tech
I have never been in the aituation you are in, so I do not know. Peraonally, and this isnt going to be an answer you even want to hear, i have insurance on all of my computers, my camera equipment, all of the accessories that go with them.

If something were to happen, I pay a whopping $3 a month with my homeowners insurance to cover everything, and it gets replaced at 100% cost of what it was brand new and a $0 deductible for them. I did the same with renters insurance. If you have renters or homeowners insurance, add your computer to it, and save yourself headache in the future.
2016/11/19 21:40:28
Piers123
Scarlet-Tech
I have never been in the aituation you are in, so I do not know. Peraonally, and this isnt going to be an answer you even want to hear, i have insurance on all of my computers, my camera equipment, all of the accessories that go with them.

If something were to happen, I pay a whopping $3 a month with my homeowners insurance to cover everything, and it gets replaced at 100% cost of what it was brand new and a $0 deductible for them. I did the same with renters insurance. If you have renters or homeowners insurance, add your computer to it, and save yourself headache in the future.



I also have insurance, but it's £24 per month with a a Compulsory Excess of £250 and doesn't cover "specialist electronics" which includes self-assembled PCs.
 
I also don't think this is an insurance issue. I've had one component fail in a similar way - a PSU. This was 19 years ago and the retailer took care of it at the same. Obviously this is somewhat different, but it's not acceptable - no matter how many examples you can find on the Internet.
2016/11/19 21:56:31
ILikeBeans
Wise it would be to listen to the instructions of Yoda.
 
Here is something to take your mind off this whole thing -
 
2016/11/19 22:00:48
mmarafioti
Well, I receive my card on Tuesday and hopefully this never happens again. Or at least RMA process needs to be much quicker than it is. It shouldnt take 3-4 weeks to recieve your GPU back. (Mine was 2 weeks since it was expedited) Not 1-3 days for every message sent. Like it should take 3 business days to return a message or to approve an RMA especially when the invoice is uploaded and the problem is already known. Things only got done when i sent in messages showing my anger and frustration. Either way I hope others receive their fixes soon 
2016/11/19 22:20:24
Renji1337
mmarafioti
Well, I receive my card on Tuesday and hopefully this never happens again. Or at least RMA process needs to be much quicker than it is. It shouldnt take 3-4 weeks to recieve your GPU back. (Mine was 2 weeks since it was expedited) Not 1-3 days for every message sent. Like it should take 3 business days to return a message or to approve an RMA especially when the invoice is uploaded and the problem is already known. Things only got done when i sent in messages showing my anger and frustration. Either way I hope others receive their fixes soon 




They are probably being swamped with requests to be honest. 2-3 weeks is the RMA time for MSI/GIGA/EVGA, but EVGA offers advanced RMA.
 
Piers123
Scarlet-Tech
dustyjo
It really feels more like a Band-Aid than a real "fix" to me. I'm still worried that my card is just going to explode one day and take the rest of my PC with it, like what's happened to a couple people already.


That is why you have a warranty, to cover you if something goes wrong.

If you search google images for "gpu caught fire" you will see that the resistors are a common component that erupts and catches fire. This isnt specific to one brand as you can see from the pictures that come up. Trust your warranty.



I trust the warranty for the EVGA product, but what about when an EVGA product causes damage to other manufacturers' products?




If a EVGA product causes damage to other components, you will probably be compensated for said other components. However the damage and such would be inspected. They have done this in the past for deal, as have other GPU manufacturers
2016/11/20 01:39:10
Piers123
Renji1337
mmarafioti
Well, I receive my card on Tuesday and hopefully this never happens again. Or at least RMA process needs to be much quicker than it is. It shouldnt take 3-4 weeks to recieve your GPU back. (Mine was 2 weeks since it was expedited) Not 1-3 days for every message sent. Like it should take 3 business days to return a message or to approve an RMA especially when the invoice is uploaded and the problem is already known. Things only got done when i sent in messages showing my anger and frustration. Either way I hope others receive their fixes soon 




They are probably being swamped with requests to be honest. 2-3 weeks is the RMA time for MSI/GIGA/EVGA, but EVGA offers advanced RMA.
 
Piers123
Scarlet-Tech
dustyjo
It really feels more like a Band-Aid than a real "fix" to me. I'm still worried that my card is just going to explode one day and take the rest of my PC with it, like what's happened to a couple people already.


That is why you have a warranty, to cover you if something goes wrong.

If you search google images for "gpu caught fire" you will see that the resistors are a common component that erupts and catches fire. This isnt specific to one brand as you can see from the pictures that come up. Trust your warranty.



I trust the warranty for the EVGA product, but what about when an EVGA product causes damage to other manufacturers' products?




If a EVGA product causes damage to other components, you will probably be compensated for said other components. However the damage and such would be inspected. They have done this in the past for deal, as have other GPU manufacturers




I'm happy to send parts to them if needed. The only issue I've found appears to be one dead PCI-E slot. I've run CPU and RAM stress-tests and they've passed.
 
Edit: I meant to add - I'm still running tests.
2016/11/20 01:44:58
baconinabun
Scarlet-Tech
dustyjo
It really feels more like a Band-Aid than a real "fix" to me. I'm still worried that my card is just going to explode one day and take the rest of my PC with it, like what's happened to a couple people already.


That is why you have a warranty, to cover you if something goes wrong.

If you search google images for "gpu caught fire" you will see that the resistors are a common component that erupts and catches fire. This isnt specific to one brand as you can see from the pictures that come up. Trust your warranty.



 
I suppose the question would be "will EVGA stand by 10 series users regarding this problem after warranty has ended?" 

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