2016/11/19 11:52:43
mmarafioti
Well i didnt  fix anything myself. I RMA's the card and I am awaiting its arrival. So I am not taking it apart etc. They are fixing it which I assume will be done properly. I just want the gpu to work as intended. That's all.
2016/11/19 11:59:59
Scarlet-Tech
mmarafioti
Well, when i mean cover up i mean bandaid. I dont mean a conspriacy. This isn't happening  with other brands just EVGA. So EVGA should not be saying that its happening with other brands.

I truly hope this doesn't happen again when I get my card back. 




 
Where did EVGA say it was happening with other brands? 
 
If you are taking my words out of context and saying that my word is EVGA's word, you may as well stop, because I do not speak for EVGA. 
2016/11/19 13:04:29
Gawg36
Scarlet-Tech
mmarafioti
Well, when i mean cover up i mean bandaid. I dont mean a conspriacy. This isn't happening  with other brands just EVGA. So EVGA should not be saying that its happening with other brands.

I truly hope this doesn't happen again when I get my card back. 




 
Where did EVGA say it was happening with other brands? 
 
If you are taking my words out of context and saying that my word is EVGA's word, you may as well stop, because I do not speak for EVGA. 




What you say is fair enough, I have nothing to say about it.
But one thing, different issue, many people I believe assume you at least have some connection with EVGA. I did too at first. Not sure what you can do about it, but at a glance your left hand side info does seem to be EVGA. After looking properly, it's obvious you are a mod only, but how many people look carefully?
2016/11/19 13:12:15
Gawg36
mmarafioti
Well i didnt  fix anything myself. I RMA's the card and I am awaiting its arrival. So I am not taking it apart etc. They are fixing it which I assume will be done properly. I just want the gpu to work as intended. That's all.


Yep, that was a very clear option from the beginning. Good and safe to take advantage of it. I did it myself because I don't want to be without a card, and have done a fair bit of PC building already so had confidence to do it properly. (Seem to work like a charm.)
 
Even after all of this, which is sure to hit EVGAs bottom line for this gen., I have lost no confidence in EVGA or their famous customer service. I would purchase from them again.
2016/11/19 13:22:03
Scarlet-Tech
I have provided in many threads that if you google GPU caught fire, you can see the resistors fail on many brands and fail in spectacular form. It seems that some people dont want to hear that though, no matter what position a user holds on a user based forum. All of the information I have been providing comes from simple google searches.

The only EVGA representatives have the title EVGATech_name*, anyone else is a user that volunteers their time to help out. No user has to look past the user name itself. After a certain amount of posts, users are allowed to have whatever title they want under their name, as long as EVGA approves their requested title. If the user name doesnt say EVGATech, and then their first name, then it isnt an evga employee.
2016/11/19 13:30:14
ILikeBeans
Did I wake up in a perfect world this morning? Honestly don't know why peeps are making a big deal over it.
Hope this vid helps some people.
 
 
2016/11/19 13:37:20
Gawg36
Scarlet-Tech
I have provided in many threads that if you google GPU caught fire, you can see the resistors fail on many brands and fail in spectacular form. It seems that some people dont want to hear that though, no matter what position a user holds on a user based forum. All of the information I have been providing comes from simple google searches.

The only EVGA representatives have the title EVGATech_name*, anyone else is a user that volunteers their time to help out. No user has to look past the user name itself. After a certain amount of posts, users are allowed to have whatever title they want under their name, as long as EVGA approves their requested title. If the user name doesnt say EVGATech, and then their first name, then it isnt an evga employee.



About your first paragraph, yep, totally agree with you. A lot of drama makers around!
 
Second point, that's fair enough and I fully understand. My point was that new members could easily assume you are working/representing EVGA in some way. I guess it's human nature, but anyone who stays with these forums for even a short time will come to see you are a moderator. Period. No big deal at all really, and doesn't affect me. Also there is nothing really to do about it. I just thought it worth pointing out, because in other threads not a few people have replied to your posts, rather unpleasantly at times, and it's clear they have the wrong idea. I mean they wacked out a post before thinking or looking properly and just "assumed," you were representing EVGA. I only mentioned it because I've seen it. Nothing negative intended. You do a good job as mod IMO.
2016/11/19 14:00:21
Piers123
Scarlet-Tech
I have provided in many threads that if you google GPU caught fire, you can see the resistors fail on many brands and fail in spectacular form. It seems that some people dont want to hear that though, no matter what position a user holds on a user based forum. All of the information I have been providing comes from simple google searches.



EVGA has a reputation for being better than other companies. Using an argument of "other component makers' cards fail in spectacular form so this is a non-issue" is annoying and entirely misses the point. Computer parts and other electronics do fail, but it's still not acceptable when a few months old. How the company responds to the issue is paramount.
 
If my washing machine starting sparking and damaged other kitchen components, I would hope the manufacturer would fully rectify the matter. Failing that, the family solicitor would receive instructions to pursue damages from the company where possible.
2016/11/19 14:59:06
Scarlet-Tech
Piers123
Scarlet-Tech
I have provided in many threads that if you google GPU caught fire, you can see the resistors fail on many brands and fail in spectacular form. It seems that some people dont want to hear that though, no matter what position a user holds on a user based forum. All of the information I have been providing comes from simple google searches.



EVGA has a reputation for being better than other companies. Using an argument of "other component makers' cards fail in spectacular form so this is a non-issue" is annoying and entirely misses the point. Computer parts and other electronics do fail, but it's still not acceptable when a few months old. How the company responds to the issue is paramount.
 
If my washing machine starting sparking and damaged other kitchen components, I would hope the manufacturer would fully rectify the matter. Failing that, the family solicitor would receive instructions to pursue damages from the company where possible.


Please, please, please, show me where i said it is a non issue.. i beg of you.

You cant. Because i didnt. I said it happens with other manufacturers. I never once said it was a nonissue.

At most, i specifically said i dont think it is toed to overheating, since it happens on card from other manufacturers. If failures didnt happen, manufacturers wouldn't need warranties.

Over on the msi forums, there still sits an unanswered post after a card caught on fire... unlike EVGA forums where they try to help when it happens.

Now, please read my posts rather than assuming i said something that i didnt.
2016/11/19 15:15:11
HungryHamster
I think it's a band-aid, not a fix.
 
There's still real concern that heat related issues will emerge when not running in ideal settings (which all the tests have been conducted in). If your room has a little bit higher ambient temp than they did in the tests, your card might run out of spec. If you run an SLI setup, your cards might run out of spec. If you have a front radiator or less than optimal case airflow, your cards might run out of spec. These are all situations that will likely cause these cards to fail sooner rather than later regardless of this "fix" that EVGA is offering. The underlying fact is that EVGA 10 series cards are extremely poorly designed. Consumers now recognize EVGA is not what they used to be and will plan their future purchases accordingly.

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