Dear zorn,
I am very sorry to hear that you feel this way. I can confirm that we have been very upfront and that we are offering both the VBIOS, which is recommended, and an optional Thermal Mod Kit as well. If you do want help with installing either of these updates, then we are here to help and offering warranty support with shipping paid in both directions.
To read more please visit
http://www.evga.com/thermalmod/ and if you should decide that you do want help with exchanging the product then please let us know as our support is here to assist.
http://www.evga.com/about/contactus/ zorn
Hmm, thoughts: Maybe if EVGA would acknowledge there is a defect with these cards, and offer a proper recall solution, rather than a crappy band-aid that also has the effect of making the cards run noisier, there might be less uproar on this forum about this issue.