2016/11/14 09:36:09
andresariass
Hello!

I recently paid for the free Powerlink Shipping, but after reviewing my credit card statements I found out that I was charged 6 times ($9.99 x 6 = $59.94). I already tried to contact the  but I haven't received any response from them?

Can anyone please help me?

Thanks in advance!
2016/11/14 09:42:27
Scarlet-Tech
Whoa. Did you hit submit more than once because it wasnt updating?

I will get the attention of an EVGA Tech to try to help out.
2016/11/14 09:46:56
andresariass
Thanks for the prompt reply scarlet-tech !

I remember I tried to pay with Paypal several times but it was giving me an error and didn't allow me to for some reason (no charges are reflected on my Paypal account). Then I decided to pay using my credit card directly. The day after, I was reviewing my credit card balance  and I found out.
2016/11/14 10:02:57
EVGA_RobB
Hello,
I have sent you an email so we can try to help.  
Thank you,
Rob
2016/11/14 11:34:31
Scarlet-Tech
Thanks Rob.  Andresariass, hopefully they get it straightened out pretty quick.  Sorry about the confusion and the extra hassle.
2016/11/14 19:31:25
XrayMan
 
It will get straightened out. No worries.
2016/11/18 13:37:28
andresariass
I want to thank everyone for your support! I was finally able to solve the issue :)

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