2016/11/09 15:19:47
qbvbsite
Seb6440
So He has to pay the full price ... and he will have a refurb card ... at the full price ...
No, definitively, ACTUALLY, he should buy something else or buy it on EVGA! (except if he loves EVGA products, or he loves the costumer service, ... ).
 




This is incorrect, since its within 30 days of purchase he will get a new card from EVGA, cross shipping will be free, and he will not get charged unless he doesn't return the RMA card.
2016/11/09 15:28:55
Seb6440
qbvbsite


This is incorrect, since its within 30 days of purchase he will get a new card from EVGA, cross shipping will be free, and he will not get charged unless he doesn't return the RMA card.


So I'm in the 30 days delay, with semiconductor issue, you say I will have a new card? I wish but I think you are wrong and I will have a refurb one...
2016/11/09 16:17:51
qbvbsite
  • All products returned from EVGA's RMA department are thoroughly tested recertified products. If an RMA is necessary within 30 days of the original purchase date, a new in box OEM replacement will be sent in return if the product was purchased new-in-box, subject to availability.
2016/11/09 16:58:53
wampawookie
Man this seems very troublesome. I'm just gonna tell my friend to get a different card. Thanks for the help guys.
2016/11/09 17:07:03
qbvbsite
It really no trouble other then walking to the post office to send in the return card.
 
--James
2016/11/09 17:56:22
wampawookie
Yeah seems simple at first, but then how long does it take for you to get a fixed card back?
2016/11/09 18:01:31
qbvbsite
Takes 1-2 days to get the RMA approved and then its shipped 3 day shipping
2016/11/09 18:04:55
wampawookie
Is it guaranteed 5 days to get a card back after you send one in? 
2016/11/09 18:53:00
qbvbsite
No guaranteed but they seem to be fast turn around. Best thing is you can do an RMA well the card your returning is being sent by newegg just need the serial number and invoice.
2016/11/09 18:58:45
howdy2u2
What exactly do you not understand? Read the BOLD print, It is an advanced RMA------------CROSS SHIPPED CARDS------------ Register the one you purchase, call and they will send a replacement, then the one you have already, send it back, you can use the card until the other one arrives, EVGA also supplies a return shipping label for the return. Advanced RMA
 
EVGATech_HudsonH

If your friend were to purchase the card from Amazon or Newegg and register it, he can give us a call and we can send him the replacement (with the thermal pads installed) before having to send his in. It is a little inconvenient but this will resolve the issue and you will still have a card with a great warranty. 




 

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