2016/11/06 07:45:46
masterrix
Hallo
 
if I use the RMA (within the 30days since purchase), will i get a:
- brand new card
- with new BIOS
- and with pre-installed thermal pads (from factory) ?????
= a new card from the new (updated) production batch !?
 
I don't want to get a new card, only updated with BIOS, but still have to install thermal pads by myself ...
 
2016/11/06 09:52:07
PHOENIXZERO
Yes.
 
Not having that done before shipping would kind of defeat the purpose.
2016/11/06 11:59:49
Brenex
Meh, my card was sent out a week and a half ago and did not have the new BIOS or pads installed. I received it on Wednesday so I wouldn't automatically assume it will be an updated card.
2016/11/06 12:49:55
Scarlet-Tech
Moving to the warranty section, as this is a warranty question.
2016/11/08 05:52:50
PHOENIXZERO
Brenex
Meh, my card was sent out a week and a half ago and did not have the new BIOS or pads installed. I received it on Wednesday so I wouldn't automatically assume it will be an updated card.


That's because those cards weren't ready yet, cards shipped out from this point will supposedly have it done.
2016/11/08 10:20:03
pcmaster00
New products and RMA replacements shipped after 11/1 will have the bios update and the thermal pads on the ACX 3.0 cards.

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