Where's my RMA?
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EVGA Warranty Questions
Where's my RMA?
2016/11/06 06:32:52
ztraver
EVGA,
Open RMA status says received as of 02NOV2016, but it still says Preparing to Ship Product. It has been 3 business days now, should I be expecting some kind of back log? Are there no 1080 FTW Hybrids in stock?
Thanks,
Zach
2016/11/06 10:46:44
EVGATech_EddieH
Hello ztraver,
We are currently experiencing a higher than normal request for RMA's. I do see that your RMA was received on Nov. 2nd, I would allow a couple of additional business days before your replacement is set to ship out. I will also send a follow up email to our RMA Manager to further review if in fact there is any further delays. We do appreciate you patience and understanding.
_Eddie
2016/11/08 04:35:49
ztraver
EVGA,
Now, when I open my RMA tab, it says I have no Open RMAs. What is the issue with this?
Zach
2016/11/08 04:46:56
ztraver
Nevermind.
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