2016/11/06 06:32:52
ztraver
EVGA,
 
Open RMA status says received as of 02NOV2016, but it still says Preparing to Ship Product. It has been 3 business days now, should I be expecting some kind of back log? Are there no 1080 FTW Hybrids in stock?
 
Thanks,
Zach
2016/11/06 10:46:44
EVGATech_EddieH
Hello ztraver,
 
We are currently experiencing a higher than normal request for RMA's.  I do see that your RMA was received on Nov. 2nd,  I would allow a couple of additional business days before your replacement is set to ship out.  I will also send a follow up email to our RMA Manager to further review if in fact there is any further delays.  We do appreciate you patience and understanding.
 
_Eddie
 
2016/11/08 04:35:49
ztraver
EVGA, 
 
Now, when I open my RMA tab, it says I have no Open RMAs. What is the issue with this?
 
Zach
2016/11/08 04:46:56
ztraver
Nevermind.
 

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