• EVGA Software
  • Precision X OC doesn't recognize EVGA card/K-boost not available
2016/11/05 13:31:38
twgidd
I apologize if there is already a thread regarding this matter, I wasn't able to find it.
 
I recently downloaded Precision X OC because I was interested in the K-Boost feature. Upon running it for the first time, I got a pop-up that says an EVGA product wasn't detected, but the GFX card i purchased is most definitely an EVGA product. Because of this, K-boost isn't available to me. I figured it was doing that because I hadn't registered my card through EVGA yet but upon registering my product, the same issue prevails. I tried reinstalling both the standalone version and Steam version but K-boost is still not available, although the annoying popup that required me to enter my personal info and card info each time I ran the program has stopped.
 
If anybody has any insight into this matter or can direct me to the proper thread, it would be greatly appreciated.
2016/11/05 15:50:59
Sajin
Are you running an amd motherboard/cpu? If yes, you'll need to contact evga tech support. Tell tech support you need your video card vbios updated because you're running an amd platform. After updating your video card vbios with the vbios that tech support provides k-boost should work properly. 

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