Please delete this thread, thank you. 

Gnalan
Hi Community,
 
As I've not heard back from EVGA yet I just wanted to check if others have had this experience and how it was resolved. I returned an EVGA Supernova 550 G2 PSU under an authorised RMA. The replacement unit sent was a Supernova 650 G2. I'd like a replacement 550 but now I'm concerned I'm going to be asked to pay for shipping (again) in order to return this incorrect replacement. 

So correct me if I'm wrong. You sent back a 550GS psu and gained an additional 100w with a replacement 650GS psu! I believe they are both the same form factor size so where is the issue?

Please delete this thread, thank you. 

Gnalan

lebel
 
 
So correct me if I'm wrong. You sent back a 550G2 psu and gained an additional 100w with a replacement 650G2 psu! I believe they are both the same form factor size so where is the issue?

I will correct you, with pleasure. I sent back a 550 G2 and received a 650 G2. The 550 G2 is a superior product. I do not need 650W. I am asking that my warranty be fulfilled. Please do not reply unless you have experience with this issue. 

Sorry for replying (again) and please do forgive me for my further questioning. Yes I do have experience to mention that companies reserve the right to replace like for like or even upgrade if they see fit. But I feel you have me and many at a disadvantage, as I'm obviously 550G2 ignorant, so please can you enlighten me as well as others so I and they can be more informed on the superiority of the 550G2 over the inferior 650G2.
 
Yours Truly
 
& willing to learn.
 
Edit: My apologies.

Please delete this thread, thank you. 

Sorry for the GS & G2 mix up. Good luck

What is wrong with the Supernova 650 G2, why are you complaining here you got a better PSU.
You are not going to use any more power than if you had a 550.
Your Power Supply does not run the full 550 Watts or 650 Watts when in use, it only pulls what it needs to run your Computer.

Please delete this thread, thank you. 

Gnalan
If this is the incorrect place to seek advice from people who may have been sent an incorrect replacement model, then I apologise. However, if this thread is permitted on this forum then I would be very happy to hear from people who have resolved such an issue and how they did it. 
 
Looking forward to hearing from those willing to help.

When EVGA has No Stock of your 550G2 What would you like to do wait a few months or get one now of equal or better than what you have now.
I works the same way with Graphics Cards, Your GTX 550 Died and they send you a GTX 660 to replace it.
If you are unhappy with what you got then you need to contact EVGA and ask them what options you have.
Still what is the Problem with what they Gave You?
 
You may want to review this http://www.evga.com/howtorma/ How to RMA.
 
If you have any questions about the preceding RMA terms and conditions, please contact our Customer Service by calling 888-881-EVGA (3842) option 2. Customer Service can be reached 9AM - 5:30PM Pacific M-F.
http://www.evga.com/support/warranty/power-supplies/

Gnalan
If this is the incorrect place to seek advice from people who may have been sent an incorrect replacement model, then I apologise. However, if this thread is permitted on this forum then I would be very happy to hear from people who have resolved such an issue and how they did it. 
 
Looking forward to hearing from those willing to help.

I just found out why the 550 is superior to the 650. 550 is a Pentagonal Pyramidal Number, how ever did I ever miss that.