They probably can, but we could need pay for both return shipping cost. I bought from Amazon and is facing same situation as I imported to Australia.

Try flashing to the brand new BIOS they are releasing any day now for the VRM heat issues.  It is supposed to be a fan profile adjustment only - but it could help.  You never know.

sahafiec
welcome to the club of the Evga user outside USA, Canada and EU.

Well, no matter what happens here in the USA on Tuesday and then, after 12pm January 20th, you may welcome being on the outside! 

I have forwarded your query to EVGA

imweasel

sahafiec
welcome to the club of the Evga user outside USA, Canada and EU.

Well, no matter what happens here in the USA on Tuesday and then, after 12pm January 20th, you may welcome being on the outside! 

Please be very careful with posts such as this as EVGA doesn't allow political posts even if humor was intended.

Cyanold
Same situation with you, I am living in Australia and nought the card from Amazon.

In your case contact EVGA tech support or assistance

Dear ZeroTherapy,
 
I have escalated your concern to our Europe office to follow-up with you.   I assure you that we are here to help and you will receive a follow-up soon.
 
Please do not hesitate to email me if you should have any additional concerns.  chrisb@evga.com 
 
 

ZeroTherapy
Hi everyone 
 
Im having this stupid black screen I started contacting EU EVGA support since 18th Oct until now they didn't solve my problem 
 
I opened RMA 20th oct,
 
I asked for compensation, they never answered that email.
and then I went to ship the defected card to the address on the label, but I couldn't ship it cuz the cheapest shipping is $160 usd.
I sent an email saying this :

Dear EVGA support team.
Im having trouble sending the defected card to you , the problem is that the shipping cost is too expensive for me as its $160 USD.
Firstly I really appreciate what you did for me your supporting was very helpful.
Secondly this is my first product from EVGA. I got it from you having black screens and 100% fan spin .
I asked for refund or new card, but appeared that I have this product more than 30 days.
and when I accepted that you only can send recertified card, then heres no compensation and the cheapest shipping methods costs more than $160 USD . so here's a dead end for me , cause this is so depressing and frustrating.
Im not happy at all
Help me here. 

they said 
 

Hi,
thanks for your detailed request – EVGA can only cover the backshipping to your locations – optional you can handle RMA within your place of purchase also,
Regards,

Is this the famous EVGA support ? 
 
 

Dear Cyanold,
 
I am sorry for any confusion, but I am unable to find any contact to our support from your account or email.  I assure you that we are here to help and please email our team if you do need assistance with your product? Support@EVGA.com 
 

Cyanold
Same situation with you, I am living in Australia and nought the card from Amazon.

Dear Avolate,
 
I can confirm that the BIOS does not change anything besides the fan curve and I am very sorry to hear that your system is having a issue.  I am showing that we have a EAR in our system and we will have a replacement card sent out to you as soon as possible to assist.
 
Please do not hesitate to contact us if you should need any further support.  Support@EVGA.com  or by phone at 1-888-881-3842 Option 1.
 

Avolate
 
  I updated the BIOS because my card was running super hot on BF1 and now I am getting BLACK SCREEN on PC reboots.  This is stupid...

Dear sahafiec,
 
I am sorry to see this type of response and I assure you that we are working to avoid confusion and help our customers no matter where they are located.
 
Please do not hesitate to let me know if I can be of any support with your EVGA products or services?  Chrisb@evga.com 
 

sahafiec

Is this the famous EVGA support?

welcome to the club of the Evga user outside USA, Canada and EU.