It's a shame really, because up until now I have found most Samsung products to be extremely good. They've had a bad year and certainly some heads will roll in the QA/design area. Total speculation, but I'm guessing it's some young fresh exec who has come up through the ranks and tried to make a name for themselves by cutting costs and increasing the short term profit margin at the expense of quality and long term performance of the company. I've seen this in other corporations first hand where these young fast-track execs make decisions that appear on the surface to be good to the C-level corporate elite, but everyone below knows the decisions are risky if not completely bad, but it's not until many months later that the adverse results start to hit home, by which time said young exec has already moved on to bigger and better things based on his or her initial claim of success. Unfortunately it can happen over and over again - some C-levels just don't learn. I hope Samsung don't fall down that hole, assuming they survive... they're a huge company though, but this will hurt them for a while.