I can also vouch for the horrible RMA process with Gigabyte mobos (them denying the RMA) and the mostly painless RMA process from EVGA.  I've had also had decent luck with MSI RMA - but it was pretty slow.  Never had to RMA an ASUS product yet *knock on wood* but have heard mixed things.  In all honesty though the goal should obviously be to not even need the RMA service to begin with.
 
Even with that said I just can't see myself buying an EVGA motherboard.  From what I've seen their boards tend to cost more and have less features than many of the competition.  The one big "feature" omission in my opinion is fan control - from what I've seen the EVGA boards have very minimal options when it comes to that.  I don't need RGB lighting and crazy color PCBs but I'm not spending quite a bit more for something that offers me LESS.  Their video cards tend to be closer ranged in price to the competition so it's not as big a deal there.  If EVGA boards could offer something along the lines of the ASUS fan control I'd take a SERIOUS look at them on my next build - otherwise I will stick to what gives me the features I want at a good price.

MSI is a never again for me. MY CPU socket actually fell off the board on a Big Bang II back in 2012, they stated physical damage and refused an RMA, the board was brand new, 2 weeks old, Fry's also denied me a replacement which is why I talked to MSI to begin with, as I literly just bought the board. 
 
I also saw gigabyte with a friend, this was back in 2007 with a Gigabyte Nforce2 board, it one day just stopped working, he tried to RMA it, and they denied the rMA due to physical damage as well. They sent the board back in 2 pieces, i helped him box it up and I know it was in one piece when it got mailed.

stalinx20
Why does EVGA not have a sticky for the "top reasons to consider EVGA over other brands"?

Because all we would see would be posts telling us not to and that the other card company is a better company and so on.
They Do show this on their Home Page. The Forum is not the best place to post this coming from EVGA but you could.

KFA2 RMA spiel......
In keeping with our valued ideology of providing the best customer service and support, we are pleased to offer our customers the KFA2 Warranty Program which guarantees prompt, hassle-free RMA replacement for eligible defective products. Please note that, as KFA2 strives to honor the best limited warranty in the business, we have made and will continue to make policy changes. Make sure you read this document carefully and check back for updates.
A) Products received by KFA2 must arrive in original condition, perform to original specification, and be complete with all original components to be covered by the protection.
B) Please pack the card with proper packaging (e.g. bubble wrap and antistatic bag) in order to prevent damage during transportation of the RMA product to us.
C) Please do not return any product that does not belong to KFA2 or has not received RMA approval. We will dispose of the rejected item upon receipt.
D) KFA2's RMA Service to its sub-reseller is limited and we shall not be responsible for the condition of products in the following situations:

1. The warranty period has expired.
2. The original fan/cooler has been removed or modified.
3. Any components have been removed / modified / added on the card.
4. There is physical damage on the card (see below).
5. RMA goods are damaged in transit as a result of improper packing. In this case, it will be treated as "Out of warranty". To prevent this, we ask that customers take care to properly pad and package RMA goods when shipping.
The following are examples of products that would be considered "out of warranty":
PCB damaged
PCB bent
PCB scratched
Components bumped, bent, or warped
PCB or components burnt
PCB oxidation
Gold contacts burnt
Gold contact broken
Broken or chipped GPU
Thermal grease for Fan / Heat sink / GPU is missing or not original type of grease
Product Label or series number is missing or destroyed
Added, removed, replaced, or modified cooling devices, e.g. heat sink, fan.
User modification
Missing/removed components
Should you have any questions or comments about our RMA policy, please do not hesitate to contact us via e-mail at (eurosupport@kfa2.com), and we will do our best to help you. The terms and conditions above apply to European countries only.
 
"perform to original specification" So it must be fully working when returned? lol
"PCB or components burnt" So no components that may blow will not be accepted? lol
That's enough to keep me away.....................

lebel  So then KFA2 is a good or Bad for RMA?
I cannot get to their website

KFA2 is the same company as Galaxy in the US.  That RMA terms is written really well for them...  Basically saying they can deny it because it's broken LOL.  Also most of the time when you need to RMA an electronic part these days it's because it went out in a blaze of glory...  To explicitly deny coverage for that is just shady.

I've never had to RMA anything from MSI yet.  *knocks on wood*
 
ASUS?  My one experience demonstrated the utter futility of it.   I gave up, cut my losses and simply replaced the motherboard.
 
EVGA:  I had to RMA my pair of GTX580's.  EVGA replaced them with GTX660Ti's.    I was a little disgruntled about the monetary downgrade, but couldn't complain about the ease and painlessness of the process.

 
Like I've said in the past. Should have gone with Evga first.

I do a decent amount of PC repair on the side and RMA a bunch of stuff. Gigabyte is the worst computer part vendor that I've dealt with. They basically determine if they will repair (most of the time) or replace at will. Gigabyte is not a member of the BBB, and if you don't agree with their evaluation, then you have no recourse. 
 
It's too bad the support is so bad because they engineer some nice stuff. I have to remind myself when I have the urge to buy something. 
 
+1 for EVGA support.

Asus declined my RMA of a Sabertooth motherboard because they said it wasn't a TuF series one, even though it has Tuf series logo right on it, and their website, manuals, facebook etc etc...  I've never had so many issue with hardware as I've had with Asus... :(