BurningVRM1080

EVGATech_JamesL
Hello BurningVRM1080, 
 
I assure you that were are here to assist you. I have tried to contact you directly but there was no answer. I've PM'd you as well as sent you an email with my directly contact information so we can assist you directly. You can reach me at  or at 888-881-3842 ext 5077.

Will thanks for trying, I didn't take the call because I didn't recognized the number. From the sound of the forums, seems like customer service isn't to great at the moment anyways due to scare of the VRM issue and I don't really need to call unless something terrible happens to my GPU. I cannot PM because I'm still new to this site and have to complete these tedious task for some dumb reason... I will not send in my gpu in because it will take awhile, I rather now install it myself just to be safe and so I could double check on all the components. Anyways I'm aware now on how to request the thermal pads, and installation. Hopefully no other issue surface with your product. I will be checking the forum here and there to make sure if any other fixes or solutions are posted. Thanks again for the assist everyone. 

That doesn't sound sketchy at all!

Rofl

 
^  Wow! 7 posts in a row. Only need to click on the "Post" button once.       

Omen1

fcueto75
Hi,
 
I ordered the thermal pads 5 days ago and it's still in the state "Awaiting Shipment".
How long to get these pads ?
 
 

There suppose to be shipping this week. 

They have shipped a bunch, but now they are awaiting a shipment to send out to everyone. The pads must be cut and the prepped for packaging, so it takes a little time.

captin360

Omen1
 
There suppose to be shipping this week. 

 
Might also help to check with your local delivery service. The delivery of my thermal pads was held over the weekend because EVGA didn't cover the postage.
"We will offer these optional thermal pads free of charge to EVGA owners..." 

Whwre are you located? EVGA has been paying for the shipments, so your local delivery service may have pulled wool over your eyes. I havent heard of any place accepting cash on delivery for a while, unless they were charging you taxes or some random import fee since many countries love to do that.

Scarlet-Tech

captin360

Omen1
 
There suppose to be shipping this week. 

 
Might also help to check with your local delivery service. The delivery of my thermal pads was held over the weekend because EVGA didn't cover the postage.
"We will offer these optional thermal pads free of charge to EVGA owners..." 

Whwre are you located? EVGA has been paying for the shipments, so your local delivery service may have pulled wool over your eyes. I havent heard of any place accepting cash on delivery for a while, unless they were charging you taxes or some random import fee since many countries love to do that.

I live in Texas. Found a notice from USPS in the mail today that stated the delivery has been held due to unpaid postage by sender. It's not COD or Customs, it's for postage specifically.

captin360
I live in Texas. Found a notice from USPS in the mail today that stated the delivery has been held due to unpaid postage by sender. It's not COD or Customs, it's for postage specifically.

That is strange. I thought that usps sends the package back if postage is unpaid.

my thermal pads arrived yesterday.
 
 

Do the pads come with vram pads because I see many cases of 1/2 of them or so not touching anything?

xrav22
Do the pads come with vram pads because I see many cases of 1/2 of them or so not touching anything?

no pads for the vram and i agree with the people that are having issues with this.
 
there was virtually no contact between my vram pads and the memory.
 
fortunately, i was also installing my hybrid kit so it's no longer an issue for me but i would certainly check if i was taking the time to install the thermal mod.
 

Oh well I guess I will buy a piece of 1.5mm pad just in case I need them.