2016/11/03 21:43:37
acxcoolerssuck
you better go for 2mm if the stock vrm pad is 1.5mm.
even 2.5mm is good if you want the vrm to be perfectly contacted with the pads.
you can place the stock pad to the top of the caps so the cooling plate can spread the heat from those caps
 
2016/11/03 21:53:31
acxcoolerssuck
EVGATech_ChrisB
Hi Everyone,
 
Please keep in mind that we do not recommend any gaps in thermal pads and we do not expect any of our customers to buy thermal pads.  We are supplying our Optional Thermal Mod for Free and if you do not want to install it or you have any concern with your product then we are here to help with warranty, all shipping paid.
 
I assure everyone that we are 100% Quality Checking all EVGA GTX 10 series ACX 3.0 cards models 1060/1070/1080 to ensure that they are fully updated with both the latest BIOS and the Optional Thermal Pad Mod to assist our customers.  Rest assured that if you do not prefer to install the Optional Thermal mod or the Recommended VBIOS yourself, or have any concerns with your product, then we are here to help with a replacement product that is updated.
 
Please do not hesitate to contact us if any questions or concerns that we can assist with.  http://www.evga.com/about/contactus/ 
 
Thermal Pad Mod Request Website/Response:  http://www.evga.com/thermalmod/ 
 
Recommended VBIOS Updates: http://forums.evga.com/Update-11316-with-NEW-BIOS-EVGA-GeForce-GTX-10801070-PWM-Operating-Temperature-Update-m2573491.aspx 
 
 


so why there are gaps? 
we are not intended to replace the stock pads, we have no choice but have to change them. 
again, we are not talking about those additional pads on top of the cooling plate. we are talking about the stock pads under the cooling plate.
seems you guys still dont give a care about this problem until now. the founder of this problem first reported in this official fourms a week ago in the 1070 bad layout thread. and more and more users report the same problem not just here but reddit and other forums. i dont care we are majority or not, this problem is totally unacceptable in nature.
2016/11/04 00:23:28
Legacy-ZA
Oh great, I just logged on and saw this thread. I requested my thermal mod, but it looks like I might need more thermal pads if my VRAM is exposed... I hope you guys are going to send some extra thermal pads with the thermal "mod"... just to be sure.
2016/11/04 02:48:05
Ugugu
whitezero
Ugugu
stock evga vram pads are 1mm thick and dimensions are 1.2mm X 1.4mm)

 
This is a typo, right? No way the width and length are that small for the VRAM. You meant 1.2in x 1.4in? Or really, I'm thinking they are closer to 11x12mm?
 
I was looking to maybe get some Thermal Grizzly Minus pads to put on my VRAM after I get EVGA's pads for the VRM. They've got a 120x20x1.5mm pad and wondering if that'll be big enough to get all 8 VRAM chips covered or will I need more?


well do the math, you need 8x pads to cover Vrams (1.5mm thickness), dimensions for Vram pad is, and I will repeat again, since people dont bother to read, what I wrote previously, Vram dimensions for 1 chip is 1.4cm X 1.2cm (14mm X 12mm) and thickness is 1.5mm and yes  if you buy 120x20x1.5mm pad should be plenty to cover all eight chips
2016/11/04 03:24:00
Stoltzman1972
For some reason i cant see any of OP pictures, but i guess i could buy 145x145x1.5 arctic cooling pad and cut it to shape and cover everything..
Will definitely check my card layout.
2016/11/04 03:27:06
AngryAce
Legacy-ZA
Oh great, I just logged on and saw this thread. I requested my thermal mod, but it looks like I might need more thermal pads if my VRAM is exposed... I hope you guys are going to send some extra thermal pads with the thermal "mod"... just to be sure.


It's just a few people whining.... I bought both my cards in July and they both came from the supposed "bad" factory 25 and in the serial number range that I am supposed to have this BS/100% fan issue and I don't have it. Next, my cards are supposed too explode and burn themselves up from overheating VRMS and after running Furmark for 12-hours, they are unfazed. Now, my vram is at risk from gaps in the thermal pads and base plate which in my case, there are none.....
 
EVGA has already said they would RMA cards if customers were uncomfortable in adding pads or the updating bios themselves and pay for the shipping. On the flip side, I would not want to send something I just paid $679 for and get a refurb card back. I think I prefer they apply the fixes to my card and return it if I were to send it in.
2016/11/04 03:56:33
PeterFreeman
It's a bit of a pain indeed, but lets be fair to EVGA, they are offering to RMA cards and have their Tech's fix it if you feel uncomfortable applying the fix yourself, and the card is under warranty so even if you chose to do the thermal pads yourself and botched it, they are still obligated to fix it.
 
It's not like it has been brushed under the carpet either, there are replies from EVGA reps in threads, it would be great if they could put out an official statement in regards to the vram though and I am sure they will if its not just a few isolated cases. I would hope, for anyone who has a card where the thermal pads are not connecting to the vram that EVGA would offer to give additional pads for those.
 
The only real issue I see is the affect on the re-sale of the card, and for something that costs 700 euro it's very frustrating.
2016/11/04 04:07:18
Sir Petus
at least in the EU they arent willing to RMA the card
2016/11/04 04:14:29
acxcoolerssuck
PeterFreeman
It's a bit of a pain indeed, but lets be fair to EVGA, they are offering to RMA cards and have their Tech's fix it if you feel uncomfortable applying the fix yourself, and the card is under warranty so even if you chose to do the thermal pads yourself and botched it, they are still obligated to fix it.
 
It's not like it has been brushed under the carpet either, there are replies from EVGA reps in threads, it would be great if they could put out an official statement in regards to the vrms though and I am sure they will if its not just a few isolated cases. I would hope, for anyone who has a card where the thermal pads are not connecting to the vrms that EVGA would offer to give additional pads for those.
 
The only real issue I see is the affect on the re-sale of the card, and for something that costs 700 euro it's very frustrating.


evga still does not make any statement to this problem at this moment. 
of course we are whining because we are hurt by evga. 
 
 
it is more like the micron issue at the beginning. when some users pointed out the micron vrams have got problems, another one who have no problem with micron vram said micron vrams are fine. and tried to blame the problem to the victims.
 
 
2016/11/04 05:10:20
whitezero
Ugugu
whitezero
Ugugu
stock evga vram pads are 1mm thick and dimensions are 1.2mm X 1.4mm)

 
This is a typo, right? No way the width and length are that small for the VRAM. You meant 1.2in x 1.4in? Or really, I'm thinking they are closer to 11x12mm?
 
I was looking to maybe get some Thermal Grizzly Minus pads to put on my VRAM after I get EVGA's pads for the VRM. They've got a 120x20x1.5mm pad and wondering if that'll be big enough to get all 8 VRAM chips covered or will I need more?


well do the math, you need 8x pads to cover Vrams (1.5mm thickness), dimensions for Vram pad is, and I will repeat again, since people dont bother to read, what I wrote previously, Vram dimensions for 1 chip is 1.4cm X 1.2cm (14mm X 12mm) and thickness is 1.5mm and yes  if you buy 120x20x1.5mm pad should be plenty to cover all eight chips




Ahh, centimeters, that makes more sense. You should really edit your original post, because you put mm. 
 
Thanks for the clarification. 

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