2016/11/04 15:50:25
DustDevilNM
Yep used the rear port with USB 2.0 drive. Tried another power supply. Ran 1 card. Each in different spots. No difference.
2016/11/06 14:40:01
DustDevilNM
Support ticket and communication with evga we have determined bad flashes and bad bios chip. Put a request in to receive a new one. I live in New Mexico USA. I ordered a chip from the Netherlands off of eBay for $12.68. Just as a back up. Hopefully the evga one will arrive before it.
2016/11/08 17:39:08
DustDevilNM
No updates. Waiting to hear from evga that the replacement bios chip is shipped. On a side note I picked up a CH341A USB chip programmer. As well as a soic8 sop8 adapter for it. In an effort to reflash the existing bios chip. It is a long shot but been down almost a week. With all the 1070 / 1080 pwm heating problems and people basically freaking out I fear my bios chip has been put on the back burner.

Trying everything I can besides just rma'ing the entire board. Which might be faster at this rate.
2016/11/10 17:46:14
DustDevilNM
I am a bit irratated at evga. I have not heard anything from them about a replacement bios chip. It has been a week. They verified my shipping address last Saturday and so far nothing. I mean one of the reasons I picked an evga motherboard was customer service. So far I have not received anything. Very disappointed. Will give it until next Monday and just RMA the whole board with newegg
2016/11/10 18:43:10
bcavnaugh
DustDevilNM
I am a bit irratated at evga. I have not heard anything from them about a replacement bios chip. It has been a week. They verified my shipping address last Saturday and so far nothing. I mean one of the reasons I picked an evga motherboard was customer service. So far I have not received anything. Very disappointed. Will give it until next Monday and just RMA the whole board with newegg

So you Opened a Support Ticket to Request a New Bios Chip through an RMA?
What is our Current RMA Status Showing? My Open RMAs
As you know EVGA is a little overwhelmed ATM, but you need to allow as little leeway or time that is.
2016/11/10 18:48:20
DustDevilNM
Yes. Support ticket then into a request and no word. I'm trying to fix it myself if possible. Replied to the support ticket. No answer.


Not trying to bad mouth evga. But such a simple process as. Get address. Put chip in package and then mail it. Seems with all the graphics card problems other areas are lacking in support.


Just letting others know my experiences with getting a bios chip if they should ever have the same problem.
2016/11/10 18:51:10
DustDevilNM
Never went to an RMA. Last Saturday someone replied to my support ticket and asked to verify my address and submitted a request to get one. Heard nothing since.


Hopefully I can reflash with the CH351A USB eeprom tool. My biggest fear is the chip isn't supported.
2016/11/10 18:51:39
GTXJackBauer
DustDevilNM
Just letting others know my experiences with getting a bios chip if they should ever have the same problem.


Other's have and had all positive feedback.  It's just the timing atm isn't so great for EVGA and their support atm.  I'm sure they're extremely overwhelmed like no other.
2016/11/10 18:53:25
DustDevilNM
GTXJackBauer
DustDevilNM
Just letting others know my experiences with getting a bios chip if they should ever have the same problem.


Other's have and had all positive feedback.  It's just the timing atm isn't so great for EVGA and their support atm.  I'm sure they're extremely overwhelmed like no other.
.


That is what I figured. I didn't want to call ever day and harass them. Just feel left out. Any communication would be nice.
2016/11/10 18:59:55
bcavnaugh
DustDevilNM
Never went to an RMA. Last Saturday someone replied to my support ticket and asked to verify my address and submitted a request to get one. Heard nothing since.


Hopefully I can reflash with the CH351A USB eeprom tool. My biggest fear is the chip isn't supported.

If it did not go to an RMA then you are not going to get a chip. My Open RMAs show none then you need to request the RMA and use the Support Ticket Number.

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