Hi, I'm his brother
First of all, I'm extremely disappointed and frustrated by this technical overlook, I'd like to know if it's possible to refund the 2 years additional warranty I purchased, then refund the card from the shop i bought it from and get another 1070 from asus, gigabyte, msi or palit.
This would save me the hassle: I spent 420 euros for this, 20 for additional warranty and now I have to spend time to fix a mistake? then add 10 euros for the cleaning kit, i could have bought a G1...
I get that the cards are "within specifications", however even 90 C is within specification of a gpu chip, that doesnt mean anyone would accept reading that temp in afterburner or whatever monitoring software they're using. Please correct me if I'm wrong.
I'd like to report again that pics in thermal_pad_mod_installation_guide.pdf are too small: i opened them on two different PCs and my ipad, I dont know how to make it more clear: they are too small, and missing details, even many among the ones in your own guide are out of focus, e.g. i cant see the fan and led connectors. Am i blind? maybe, but if your engineers paid more attention there would be no problem.
Our tech news report -Evga 1070 e 1080 prendono fuoco- that, directly translated from italian means -Evga 1070 and 1080 catch fire-
The matter is not a joke, a lot of us are scared for other components inside the case, the decreased resell value and the card durability compared to other brands.
About the guide: someone stupid (enough to buy this brand) and inexperienced like me cant figure out the guides: pics are either low res, out of focus, and the two of them seem different, even the thermal pad stripe placement. I'd like to post and imgur link explaining it, but any link gets deleted on this account (btw could any mod abilitate it? I find it ridiculous i cant post and get this explained properly).
I need an unified guide and a detailed step by step video, clear and well edited. Take your time, pads wont arrive any time soon, but do a good job: nothing half a##ed like this whole vrms fiasco.
We have 420+ euros cards on our hands, 750 for 1080s, lots of us never touched a gpu outside simply installing it, imagine us sweating with a screwdriver on our hands, afraid it may slip while taking out the fan connectors: that's the scenerio for a lot, me included probably, make things clear and detailed: we still have to pay for shipping and get a second hand card if anything goes wrong.
And I'm actually surprised I have to take time to ask for a simple tutorial video, that should be the minimum after the trouble you get your custumers through, I hope you at EVGA get the point