alk47
Minor emergency:
The BIOS updater is stalled and doing nothing.
I closed all other programs and ran it with admin privileges. It identified my video card, asked 'y' to confirm / 's' to skip / 'a' to abort. I pressed 'y'.
It has since been sitting doing nothing visible for 30 minutes. No messages, no change, no nothing. Pressing 'y'/'s'/'a' again does nothing. Enter does nothing. Esc does nothing.
I'm assuming it should have been completed within seconds. Am I safe to simply reboot? Should I exit the updater and relaunch it without rebooting?
Swift advice would be appreciated if anyone at EVGA is still monitoring the thread. I don't really want to bork my video card over choosing poorly how to proceed, nor do I want to leave the entire PC sitting running like this until I hear back.
Update to failed BIOS updater problem:
The BIOS updater stalled on my Win10 machine immediately after the
"press 'y' to confirm" stage. This is after the updater has already switched the display resolution down to 640x480, or whatever horrible postage stamp size it uses as base.
Keypresses did nothing; the updater cannot be closed with the window's 'X' button. Force closed the update task with
Task Manager > End Task.
Tried the updater again, same problem: it immediately stalled after pressing 'y' to confirm. It did, however, confirm that it still saw the old BIOS on the video card. i.e. The previous update attempt had failed utterly, beyond borking my display resolution. This left me with no choice but to reboot.
On reboot I still had video (thank god) but the installed nVidia drivers (or perhaps EVGA Precision in the background?) failed to recognize the hardware and complained muchly about it. Couldn't even open the nVidia control panel. And I was still stuck in postage stamp resolution.
Rebooted into safe mode (Win10) and was able to run the BIOS updater (seemingly) successfully.
Tip to the updater programmers: some kind of "UPDATE SUCCESSFUL" feedback would be awesome, rather than a 2-second progress bar of dots followed by the updater window auto-closing itself without any user feedback whatsoever. Having a BIOS update window simply collapse without warning is NOT reassuring or useful. This concept is not rocket surgery. Rebooted into regular Win10, was immediately greeted with the same "No supported hardware detected" on boot. Still stuck in 640x480, pain in my ass. nVidia Control Panel still inaccessible.
Removed all nVidia drivers and components one-by-one via CPL > Programs and Features. Rebooted.
Win10 automatically installed nVidia drivers that were able to recognize the card properly, allowing me to open
nVidia cpl > System Information, which finally confirmed that the new BIOS was in place. Updated those drivers with the latest from nVidia and all seems (?) to be back to a working state. Hopefully that continues.
tl;dr: Not terribly impressed with the update process. I highly recommend anyone else running the BIOS updater
do so in Windows safe mode from the get-go to avoid potential conflicts. "Quitting all programs" (including all non-resident nVidia/EVGA programs) clearly wasn't enough.
PS: Appreciate all the advice. Oh wait... no... you were all too busy squabbling and counter-trolling each other for the last 90 minutes instead, to the point that the mod deleted half your posts. gj.