so i received my thermal pad kit in the mail yesterday. this was after requesting the fix on Oct. 26. considering that these needed to be ordered and cut to size, not a bad turnaround.
i installed the pad mod last night. took 30 minutes, and part of that was me looking around for coffee filters to clean off the old TIM. if you build machines, the install is easy as pie. the most difficult part was getting the hard to reach fan and LCD header plugs off. you just have to be patient with these.
i actually was happy for the excuse to redo the TIM on the GPU. VRAM pads appear to be in full contact with the midplate btw.
i'm posting this in part because i'm tired of all the FUD getting slung around here. the fix is simple; if you don't want to do it, request an RMA exchange.
-a happy EVGA customer