Ok, I'm sick of this crap. You all sound like a bunch of whiney, hungry, spoiled babies. Sorry to everyone that has experienced misfortune, cards sparking, blown cards(I don't mean you!). Everyone except a few are rude, entitled, and some aren't very intelligent. If you are unhappy, return the card for a full refund if you can, otherwise shush.....eVGA is not obligated to give us anything. They are doing it because they are committed to customer satisfaction. They could have told us all to eff off and left us high and dry without bios updates/ and / or FREE thermal pads. Once and for all, this has to stop! Be grateful they are trying to help us because we are staying loyal to them as customers. If you don't like it, get your money back and buy from another AIB vendor. Every other post is someone wanting a free backplate or free hybrid kit, etc. "Please sir, may I have some more?"
Enough is enough, this is getting ridiculous already. 
To the mods: I apologize but I've had enough! I accept full responsibility for any infractions I may receive.

JPMNZ
Correct me if I am wrong, but where I come from changing something(BIOS-Fan Operation) with the card that contradicts what is on the box -is called false advertising. Even if it fixes the issues on the box it says 1 "400% longer life" 2 "Quieter operation" 3 "Cooler GPU" 4 "Increased airflow and cooler looks".
 

I admit that the increased noise is incredibly frustrating for me. I really go out of my way to choose quiet components. The latest tests are showing 47dB when under load...that's really loud for a computer fan.
 
Also, this is going to decrease fan life over time. I've already had fans fail on other cards after a couple of years and this is going to speed that along.

libneon
 
 
I admit that the increased noise is incredibly frustrating for me. I really go out of my way to choose quiet components. The latest tests are showing 47dB when under load...that's really loud for a computer fan.
 
Also, this is going to decrease fan life over time. I've already had fans fail on other cards after a couple of years and this is going to speed that along.

47db on what load?
Fans are rated for 3k rpm. It'll maybe hit 2k for few games. Besides, these fans shut down when not in use. They will outlive your card's usage.

DeathAngel74
Ok, I'm sick of this crap. You all sound like a bunch of whiney, hungry, spoiled babies. Sorry to everyone that has experienced misfortune, cards sparking, blown cards(I don't mean you!). Everyone except a few are rude, entitled, and some aren't very intelligent. If you are unhappy, return the card for a full refund if you can, otherwise shush....eVGA is not obligated to give us anything. They are doing it because they are committed to customer satisfaction. They could have told us all to eff off and left us high and dry without bios updates/ and / or FREE thermal pads. Once and for all, this has to stop! Be grateful they are trying to help us because we are staying loyal to them as customers. If you don't like it, get your money back and buy from another AIB vendor. Every other post is someone wanting a free backplate or free hybrid kit. Enough is enough, this is getting ridiculous already. 
To the mods: I apologize but I've had enough! I accept full responsibility for any infractions I may receive.

I actually suspect that if they did nothing, there may have been a class action suit as more cards failed. Or a full recall if it became unprofitable for them to keep replacing cards.
 
I'm glad to see EVGA taking action, and I agree that most other companies would not have been so quick to do it, but I understand the frustration on the consumer side.
 
My card shot fire out of it and died. I now have a refurb as a replacement and I still have to put pads on it and update a BIOS that's going to make it twice as loud...

I requested the thermal pads ages ago and it's still "awaiting approval" while friends that live close to me have already received their thermal pads??? Whats going on with that? and all my emails about an RMA for unbearable coil whine and high core temp are also being ignored... I ditched Asus for EVGA and it seems like it's come back to bite me :/
 
Thanks if anyone can help...

libneon

DeathAngel74
Ok, I'm sick of this crap. You all sound like a bunch of whiney, hungry, spoiled babies. Sorry to everyone that has experienced misfortune, cards sparking, blown cards(I don't mean you!). Everyone except a few are rude, entitled, and some aren't very intelligent. If you are unhappy, return the card for a full refund if you can, otherwise shush.....eVGA is not obligated to give us anything. They are doing it because they are committed to customer satisfaction. They could have told us all to eff off and left us high and dry without bios updates/ and / or FREE thermal pads. Once and for all, this has to stop! Be grateful they are trying to help us because we are staying loyal to them as customers. If you don't like it, get your money back and buy from another AIB vendor. Every other post is someone wanting a free backplate or free hybrid kit, etc. "Please sir, may I have some more?"
Enough is enough, this is getting ridiculous already. 
To the mods: I apologize but I've had enough! I accept full responsibility for any infractions I may receive.

 
I actually suspect that if they did nothing, there may have been a class action suit as more cards failed. Or a full recall if it became unprofitable for them to keep replacing cards.
 
I'm glad to see EVGA taking action, and I agree that most other companies would not have been so quick to do it, but I understand the frustration on the consumer side.
 
My card shot fire out of it and died. I now have a refurb as a replacement and I still have to put pads on it and update a BIOS that's going to make it twice as loud...

I didn't mean you bro and  I sympathize with you. It does suck. Sorry for your loss.

Xfade81

libneon
 
 
I admit that the increased noise is incredibly frustrating for me. I really go out of my way to choose quiet components. The latest tests are showing 47dB when under load...that's really loud for a computer fan.
 
Also, this is going to decrease fan life over time. I've already had fans fail on other cards after a couple of years and this is going to speed that along.

47db on what load?
Fans are rated for 3k rpm. It'll maybe hit 2k for few games. Besides, these fans shut down when not in use. They will outlive your card's usage.

The very test that EVGA themselves linked shows the noise was 38dB with the old BIOS and 47dB with the new.

DeathAngel74

libneon

DeathAngel74
Ok, I'm sick of this crap. You all sound like a bunch of whiney, hungry, spoiled babies. Sorry to everyone that has experienced misfortune, cards sparking, blown cards(I don't mean you!). Everyone except a few are rude, entitled, and some aren't very intelligent. If you are unhappy, return the card for a full refund if you can, otherwise shush.....eVGA is not obligated to give us anything. They are doing it because they are committed to customer satisfaction. They could have told us all to eff off and left us high and dry without bios updates/ and / or FREE thermal pads. Once and for all, this has to stop! Be grateful they are trying to help us because we are staying loyal to them as customers. If you don't like it, get your money back and buy from another AIB vendor. Every other post is someone wanting a free backplate or free hybrid kit, etc. "Please sir, may I have some more?"
Enough is enough, this is getting ridiculous already. 
To the mods: I apologize but I've had enough! I accept full responsibility for any infractions I may receive.

 
I actually suspect that if they did nothing, there may have been a class action suit as more cards failed. Or a full recall if it became unprofitable for them to keep replacing cards.
 
I'm glad to see EVGA taking action, and I agree that most other companies would not have been so quick to do it, but I understand the frustration on the consumer side.
 
My card shot fire out of it and died. I now have a refurb as a replacement and I still have to put pads on it and update a BIOS that's going to make it twice as loud...

I didn't mean you bro and  I sympathize with you. It does suck. Sorry for your loss.

That's OK, I'm not upset. ;)
I agree that EVGA is among the best at supporting their customers, but I also understand the frustration even if people are taking it too far.

ohmyitsadamm
I requested the thermal pads ages ago and it's still "awaiting approval" while friends that live close to me have already received their thermal pads??? Whats going on with that? and all my emails about an RMA for unbearable coil whine and high core temp are also being ignored... I ditched Asus for EVGA and it seems like it's come back to bite me :/
 
Thanks if anyone can help...

Keep an eye on your e-mail, not just that page. Considering the amount of requests, they are probably restocking them.

Yeah, I get it about being frustrated. The whole forum is over-run by frustrated people ATM. Rightly so. This isn't going away any time soon. I'm happy to see eVGA working so hard to make things right. Then again, you can't please everyone.