• EVGA GeForce 10 Series
  • Update 11/9/16 with NEW BIOS - EVGA GeForce GTX 1080/1070/1060 PWM Temperature Upadate (p.36)
2016/11/03 07:42:05
ilyama
A friend of mine with a 1070 SC asked the support for his pads, the support answered to him that his product was not affected to this issue, so, no pads for him...

What ????
2016/11/03 07:44:04
ilyama
TommyTomorrow
Hi everyone ;)
 
It's been about two weeks since I bought my GTX 1070 FTW ACX 3.0. I've had a few "bad stories" with my previous (AMD) card so after the few years of using it, I made the decision to get back to NVidia once more. Now I'm a little confused. I'm going to make a request for that pads but can you explain the one thing to me? What does "cross-shipping" really mean? I'm not so good with English. Does it mean that if I live in EU, I won't pay anything for sending my card to EVGA and EVGA won't charge me for sending it back to me? I also wanted to know how the RMA process works? I send them my card and have to wait (how many?) days then they send me a new/refurb card?




 
I think cross shipping is the fact that they dont wait your card until they send another one.
But I think you have to pay for the shipment.
And you will have a refurb card.

Someone from EVGA canconfirm what I just said ?
2016/11/03 07:50:44
XhyrXoro
I am from Pakistan - and apparently I get this. 
 
Bought the card from a friend who came back from the US. 
 
How screwed am I?

Attached Image(s)

2016/11/03 07:53:02
Scarlet-Tech
ilyama
A friend of mine with a 1070 SC asked the support for his pads, the support answered to him that his product was not affected to this issue, so, no pads for him...

What ????


You need to post the part number.

I am assuming the card is P/N: 08G-P4-6173-KR?

Also, he shouldn't contact support. He should go to www.evga.com/thermalmod to request the pads.
2016/11/03 07:53:50
Scarlet-Tech
XhyrXoro
I am from Pakistan - and apparently I get this. 
 
Bought the card from a friend who came back from the US. 
 
How screwed am I?


If nothing else, I will get the pads and send them to you. More than likely EVGA will take care of it though.
2016/11/03 07:59:01
Xero717
So I have one of the earlier GTX 1080 FTW cards in my system right now. For a couple months I've had crashes to the point I had to underclock the card by 200 mhz just to play some games. I definitely noticed how sometimes the fans went crazy but since the underclock it rarely leads to a crash.

I thought it was driver issues but now I think differently. I'm completely stable at desktop, but still have the random artifacts occasionally show up on screen while gaming. Is my card permanently damaged? Will it possibly die sooner from experiencing this? The uncertainty really isn't fun.

Also when can we expect the pads to ship out?
2016/11/03 08:04:18
DSP1
Xero717
So I have one of the earlier GTX 1080 FTW cards in my system right now. For a couple months I've had crashes to the point I had to underclock the card by 200 mhz just to play some games. I definitely noticed how sometimes the fans went crazy but since the underclock it rarely leads to a crash.

I thought it was driver issues but now I think differently. I'm completely stable at desktop, but still have the random artifacts occasionally show up on screen while gaming. Is my card permanently damaged? Will it possibly die sooner from experiencing this? The uncertainty really isn't fun.

Also when can we expect the pads to ship out?



Pads aren't going to help you.
Your card has a defective part and needs to be sent back immediately.
Apply for RMA.
Send the piece of crap back to them.
2016/11/03 08:05:55
Xfade81
Wesleydn
I need these pads!!!
 
My EVGA GTX 1080 SC is running at 91C with 90% fan speed when i play BF1 on ultra at 1440p.
 
I live in South Africa these pads will be a few month if at all... cant EVGA also provide us with the size and thickness of the pads?
For people who have access to thermal pads, cant we make our own?




The kit includes:
  • "Narrow" thermal pad for inductors: ~1.8mm x ~27mm x ~109mm
  • "Wide" thermal pad for rear-side of PCB: ~2mm x ~56mm x ~109mm
  • Thermal compound. Ours was 5W/mK, but the kits will vary based on supply.
2016/11/03 08:20:56
mrftw
does anyone know when the bios update is going to be released im kinda scared to run games at this point i applied for the thermal pads but god knows when they will come in. im getting 70-74 degrees C just playing overwatch not even on maxed settings either so ...
2016/11/03 08:27:32
ilyama
Scarlet-Tech
ilyama
A friend of mine with a 1070 SC asked the support for his pads, the support answered to him that his product was not affected to this issue, so, no pads for him...

What ????


You need to post the part number.

I am assuming the card is P/N: 08G-P4-6173-KR?

Also, he shouldn't contact support. He should go to www.evga.com/thermalmod to request the pads.



He first use the thermalmod link but he's still (like me) in "need to approval"
So he contacted the support today to know what's happening and the support tell him that is product's not concerned... 

Use My Existing Forum Account

Use My Social Media Account