WickedMONK3Y
I have Dual GTX 1080 SC Cards so I have double the worry now even though I have direct connected sensors to the VRMs to monitor them on my cards and anything approaching 80+ Degrees I activate the side panel 200mm FAN on my chassis.
 
The irritation is that I applied for the thermal pads the day they announced and released the link, and it is still pending approval. It is going into our summer here in South Africa and the outside air temps are breaking close to 40 Degrees in Johannesburg so either EVGA has to make this happen faster or I will have to just buy my own thermal pads and import them.
 
Like the "Free" powerlinks I am sure they are going to expect us to pay shipping for their obvious misstep....

I'm In jhb as well but have air-con. I just want the size and thickness of the pads evga are giving, then we can source them locally or import our own to make it quicker.

This is a small, marginal problem, from EVGA. I own a case, Classified motherboard, and 2 GTX 1080's, and the T2 1600w PSU from EVGA plus kits from them. I continue to trust the company to make superior products in the PC market and stand by their commitments to excellence. Even now, with a marginal issue that would only be experienced by a select few that push the cards to extreme benchmarks, EVGA has promptly diagnosed the problem and implemented a range of fixes including a patch and hardware kits to satisfy all users unlike other companies like one who was trying to cover up their exploding phones...EVGA has been up front and on top of the issue. And I wouldn't trade any of my EVGA hardware for anything else from any other supplier.

I am not an employee nor do I have any relatives working for the company in the past or present. These statements are of my own volition.

Ordered the pads, because why not, although I'm not sure how comfortable I am with it or if I really need 'em.
 
Whenever I get around to doing the mod, would covering the white-LEDs with blue-transparent tape void my warranty? Would seem to be the easy way to cover the back LEDs. (I was too cheap to order a 1070 FTW mostly for the LED colour lol)

This is a small, marginal problem, from EVGA. I own a case, Classified motherboard, and 2 GTX 1080's, and the T2 1600w PSU from EVGA plus kits from them. I continue to trust the company to make superior products in the PC market and stand by their commitments to excellence. Even now, with a marginal issue that would only be experienced by a select few that push the cards to extreme benchmarks, EVGA has promptly diagnosed the problem and implemented a range of fixes including a patch and hardware kits to satisfy all users unlike other companies like one who was trying to cover up their exploding phones...EVGA has been up front and on top of the issue. And I wouldn't trade any of my EVGA hardware for anything else from any other supplier.

I am not an employee nor do I have any relatives working for the company in the past or present. These statements are of my own volition.

EVGA I have a problem...

so what is being done with vram thermal  pads not even touching the vram chips? will the free thermal pads that are being sent to us include new pads for the vram as well? 

Jootunn
Anyone else got their pad request approved?
 
Oh and for the record, while I believe that the cards are operating within safe tolerances for most people's usage scenarios, I personally task my card with almost 24/7 work, and prefer a quieter fan profile since the computer is in the same room I sleep in.

Nop, 5 days and still awaiting approval. From EVGA's comments here and there I deducted that shipping hasn't started yet because they are still on the bulk-to-distributor phase, so there will be some time before shipping starts, specially in Europe I would guess.

Gawg36
This is starting to look bad. There are lots of questions due to EVGAs mistake that EVGA ignore.  personally I want to know why my pads need approval to send, that what it says. I have done everything right (card registered, reciept sent everything possible). There is no info or ETA of them either. 
 
Scarlet tech is doing a really good job, but he is a forum moderator. Why is there so little feedback from company reps, Jacob included. At first it went well, I mean I was fairly pleased with the ease of ordering. On October 25th. A week later and they are awaiting approval!! This really is a step backward. In the meantime this bios fan adjustment just appeared. Sure it's a good thing, but wasn't handled well.
 
I feel EVGA have to a degree had enough and are abandoning customers issues. As said Scarlet is doing the best he can, kudos to him. But many of these things need direct answers from the company themselves.
 
I have no issue flashing a bios or putting in the thermal pads. It's an easy  procedure. But I find the lack of information about when we can do these things to be getting really sloppy. Not something I would have ever expected to say about EVGA. Takes a long time to build a top reputation for customer service, and EVGA have deserved it. If EVGA don't start properly addressing our questions customers are going to start getting angry (many already are). It's still relatively early days, but time is passing and nothing much is happening. Losing a reputation for outstanding customer service can be wiped out with one incident, if people feel they have been shafted. EVGA need to address this quickly, answer our questions, be transparant and honest. That's what upsets me. Free pads - great! A week later in approval process, not even sent yet. That is not acceptable! NO explanation either. Annoying.
 
I am also rapidly approaching a complete breakdown of trust due to the lack of transparency. If this isn't dealt with soon I will very sadly join the others who never buy EVGA again.
This is a kind of real life test. Sending out pads, making new Bios available are great. But it counts for nothing if it's delayed and delayed again. Also people need their questions answered.
Seeing as this whole screw up is the fault, totally of EVGAs making I'm starting to get pretty shocked at the lack of interest or urgency, lack of solid info, questions unanswered.
 
Really, it's starting to look very sloppy. A shame because this could and should have been dealt with quickly, efficiently and with full transparency. This is currently NOT the case.

 
+ 1

A bit more info on the new fan curve please. I hope it is not louder under normal gaming. 2200rpm is not acceptable for normal use.
 
The videos seem to show around 1900 rpm under furmark which seems well blow the 2200 rpm mentioned in the link.

Jootunn
Anyone else got their pad request approved?
 
Oh and for the record, while I believe that the cards are operating within safe tolerances for most people's usage scenarios, I personally task my card with almost 24/7 work, and prefer a quieter fan profile since the computer is in the same room I sleep in.

I got approved. I applied on 10/29. I'm in the US.