Has anybody received their thermal pads or is it stuck on awaiting approval for days for everyone else?

Sorig
Has anybody received their thermal pads or is it stuck on awaiting approval for days for everyone else?

Oddzball3
 
You probably should be "out" if your "rage" over this is so intense that you cant think logically about the issue.
 
First off, since when does it surprise anyone that when you RMA a card you might get a refurb as a replacement. Who DOESNT do that? ASUS does, Gigabyte does, every single tech maker Ive ever ordered from does this. They send you a refurb that is tested to meet standards.

As for Furmark, yeah you damn well SHOULD blame Furmark, when the folks who did this "test" to expose this "overheating issue" were running Furmark at 99% GPU usage for over 2 hours while only running their fans at 30-40%. Thats just idiocy on anyones part.
 
Also what article of someone showing damage? If you are talking about the Vram thermal pads? Mistakes happen. I find defects in almost every manufacturer out there. I once bought a notebook from ASUS that literally didnt have the drive plugged in. I had a Gigabyte board with bad solder joints. Oh fricken well dude.
 
Thats WHY we go with EVGA. Peace of mind warranty. If their product is defective, they stand behind it and will take care of their customers 100%, unlike a lot of other manufacturers I have dealt with.


If your *SO* upset with EVGA, even if you consider this a flaw in their design, find me another card manufacturer you are going to go with, and Ill be happy to dig up horror stories on them for you.

 
You seems quite happy to have a defective product and willing to spit on other manufacturers, good for you, some are not. Let's make a deal, leave a long happy life with what you've got, and let those who think that the situation unacceptable be.
 
Your argumentation have no weight unless you're an EVGA Official on that matter...we all now the harassment employees are ready to do to smooth and mitigate an issue during crisis (trolling, denying, etc)...quit pretending.
 
As for EVGA, I really would like to see some REAL OFFICIAL answer in HERE.

Have a EVGA GTX 1070 SC here (upgraded from a long lasting EVGA Geforce GTX 680 SC Signature 2 that still works). Just became aware of the issues being reported by folks in the past day or so and the official responses from EVGA. Ive also been reading up on Gamer Nexus' work in testing the cards as well as a couple other parties. Installed my card sometime around late August, haven't had any issues yet. *fingers crossed* I don't manually overclock (just the manufacturers OC) but have got and modified the fan profile in MSI Afterburner regardless after hearing about the upcoming VBIOS fix. Mostly it matches the aggressive precision profile someone posted a graphic of earlier in the thread however I set the 30C idles to 30% rather than 40%. Regardless, I am interested in the same thing z3phon asked, 

z3phon
I keep reading that bios just adjusts the fan curve but in the gamersnexus article I see a fan speed comparison between 1600 RPM and 2200 RPM. Does this mean the new bios update increase the max fan speed from 1600 to 2200?
1600RPM

Is it just Fan % vs. GPU temp that will be modified in the new VBIOS? Or is it a change in the RPM or whatnot? Im just trying to deduce whether I will also need to get the VBIOS for RPM changes despite my fan curve modification. If its just typical fan curve then I won't bother. My power is notorious for going out at the worst times so flashing a BIOS is not something im interested in risking unless necessary. As far as my typical use scenarios, im a single monitor 1080p user atm that mostly games and uses flight simulators. (gave up the dual to the fiancee :P). Most the games I play are generally getting older now as I become less and less fond of the AAA market as the years go on. DCS simulator is probably about as much GPU as I utilize. I spent most of the first month burning the **** out of the card with that lol usually in the 60-73c range on the default curve or so depending on settings. But had a harddrive failure last month so ive resinstalled some stuff (not my sim) and am playing the much older skyrim through again with mods which the card runs as if it was damn near idle at 30-40C. Hoping Im alright... concerned though, without a doubt of course.

Anyways, just wanted to wish everyone including EVGA the best of luck with their cards, and even more so to anyone whos already experiencing problems. I really hope everything gets sorted out for everyone in a decent fashion. Just leaving my two cents. I know alot of fustration is coming out in this thread which is understandable, and I just hope to cool the waters a bit. 

darkheran
 
Is it just Fan % vs. GPU temp that will be modified in the new VBIOS? Or is it a change in the RPM or whatnot? Im just trying to deduce whether I will also need to get the VBIOS for RPM changes despite my fan curve modification. If its just typical fan curve then I won't bother. My power is notorious for going out at the worst times so flashing a BIOS is not something im interested in risking unless necessary. As far as my typical use scenarios, im a single monitor 1080p user atm that mostly games and uses flight simulators. (gave up the dual to the fiancee :P). Most the games I play are generally getting older now as I become less and less fond of the AAA market as the years go on. DCS simulator is probably about as much GPU as I utilize. I spent most of the first month burning the **** out of the card with that lol usually in the 60-73c range on the default curve or so depending on settings. But had a harddrive failure last month so ive resinstalled some stuff (not my sim) and am playing the much older skyrim through again with mods which the card runs as if it was damn near idle at 30-40C. Hoping Im alright... concerned though, without a doubt of course.

Anyways, just wanted to wish everyone including EVGA the best of luck with their cards, and even more so to anyone whos already experiencing problems. I really hope everything gets sorted out for everyone in a decent fashion. Just leaving my two cents. I know alot of fustration is coming out in this thread which is understandable, and I just hope to cool the waters a bit. 

Just keep in mind that there is no sensors monitoring the VRMs (problematic components) and VRAM, the temp you're reading is the GPU chip sensor.

GFAFS

darkheran
 
Is it just Fan % vs. GPU temp that will be modified in the new VBIOS? Or is it a change in the RPM or whatnot? Im just trying to deduce whether I will also need to get the VBIOS for RPM changes despite my fan curve modification. If its just typical fan curve then I won't bother. My power is notorious for going out at the worst times so flashing a BIOS is not something im interested in risking unless necessary. As far as my typical use scenarios, im a single monitor 1080p user atm that mostly games and uses flight simulators. (gave up the dual to the fiancee :P). Most the games I play are generally getting older now as I become less and less fond of the AAA market as the years go on. DCS simulator is probably about as much GPU as I utilize. I spent most of the first month burning the **** out of the card with that lol usually in the 60-73c range on the default curve or so depending on settings. But had a harddrive failure last month so ive resinstalled some stuff (not my sim) and am playing the much older skyrim through again with mods which the card runs as if it was damn near idle at 30-40C. Hoping Im alright... concerned though, without a doubt of course.

Anyways, just wanted to wish everyone including EVGA the best of luck with their cards, and even more so to anyone whos already experiencing problems. I really hope everything gets sorted out for everyone in a decent fashion. Just leaving my two cents. I know alot of fustration is coming out in this thread which is understandable, and I just hope to cool the waters a bit. 

Just keep in mind that there is no sensors on the VRM (problematic components) and VRAM, the temps you're reading is the GPU chip sensor.

Yes I am aware that a probe or thermal imaging is required for such readings.

Since they are offering the bios update and optional thermal pad kit, if I choose to go with the option for a replacement card will it come with just the bios update or will it be bios and thermals pads together?

Sorig
Has anybody received their thermal pads or is it stuck on awaiting approval for days for everyone else?

I'm still waiting on approval, also I canceled my power link, because its been almost a month now since I ordered it, and after I checked the shipping prices to germany and europe. its was from 9.99 to 14.99 just for shipping for  a silly plastic thing, I instantly said no thanks, you can keep it :D Also I opened a support ticket asking for the pads, because I ordered them from very start, and there is no information about how long will it take and from where will they be shipped, if they will be shipped fore 9.99 or 14.99eu again I will say no again, and apply my own pads, only problem is I dont know the measurements nor the thickness of them, my assumption is that they should be both 1mm, thick, need a confirmation though.

GFAFS
 
 
You seems quite happy to have a defective product and willing to spit on other manufacturers, good for you, some are not. Let's make a deal, leave a long happy life with what you've got, and let those who think that the situation unacceptable be.
 
Your argumentation have no weight unless you're an EVGA Official on that matter...we all now the harassment employees are ready to do to smooth and mitigate an issue during crisis (trolling, denying, etc)...quit pretending.
 
As for EVGA, I really would like to see some REAL OFFICIAL answer in HERE.

You got your official answer, TWICE as I recall. I find it pretty illogical to call a product defective when its still operating within spec. Thats your answer, what more do you want? 
 
"     On ACX 3.0, EVGA focused on GPU temperature and the lowest acoustic levels possible. Running Furmark, the GPU is around 70C +/- and the fan speed is running approximately 30% duty cycle or lower.
      However, during recent testing, the thermal temperature of the PWM and memory, in extreme circumstances, was marginally within spec and needed to be addressed."
 
AND
 
"It's becoming a common refrain here, but let's make sure what we're talking about. EVGA has noted that the VRM area may get very warm under certain circumstances, but even then, we expect your card to work without issue. Some media outlets have used the term "overheating", but components still test within operating specs, even without the VBIOS or Thermal Pad Mod."

"As a result, there has been a lot of speculation by people that these temperatures a) are an issue, and b) the cause of a variety of graphics card problems people have seen or will see. Additionally, to figure out whether this is an "issue", many people have compared the designs of similar cards between EVGA and other manufacturers to determine if there is a deficiency in the cooling design.
EVGA went back and retested this card, using the same benchmark in ambient temperatures higher than Tom's Hardware did. Based on the results, although the temperatures were warm in similar areas compared to the review, everything tested within specs and tolerances for various components on the card. In other words, based on the results, the original design of the card is working as intended."

Will the thermal pad kit provided will cover the ram thermal pad too? when you remove the ACX cooler, you can still the same old thermal pad for ram?