GFAFS
You are under intense scrutiny right now EVGA all over the techs forums, reddit, tweeter etc, all dead bodies in the closet are coming out..., now would be the time for a proper handling before it's too late....hint hint Free Cross shipping RMA's with Brand new Fixed GC with PADS, Samsung Ram and bios, before the full refund bandwagon coming next... and most importantly a tainted Brand.

Most every forum outside of this one is full of adults who are giving this non-issue the attention it deserves (little to none).

Walk away from the PC and get some perspective. Ridiculous requests like the above ensure that evga doesn't take you seriously.

Oddzball3
30-40% sorry for the typo, but I would think that was obvious. Several users here have already confirmed, if you bump up the fan speed, the card operates just fine btw. Also, Futuremark is not, nor will it EVER be a good comparison to "regular software". Running the card at non-stop 99% usage for 2 hours without having a proper fan profile? Thats just stupidity IMO.

The Card should ramp up automatically and properly, again, not the User fault, but a design one. Putting the fault on Futuremark is a no no. EVGA should own it, fix the Hardware.

Wesleydn
 
Have submitted a ticket already.
 
But lots of airflow,
Ambient temp is 22C
 
when GPU is on idel with 40% fan speed it hovers around 45C
Playing BF1 maxes at 91C 

If it's not asking too much can you provide us a pic of your case?

GFAFS

Oddzball3
 
Why is EVGA somehow responsible for people running a software even NVIDIA says not to run, for a ridiculously long amount of time AND run it at only 3-40% fan speed? Who would do something that stupid then complain about temperature issues?

3-40% fan speed?! do you have a link for that?
 
The card is supposed to support actual apps on the market and is supposed to be future proof (at least for the 2 years to come), meaning that some apps or games will be more demanding. If a card is not able to support intensive computing without blacking out or crashing/burning with today software/games whatever they are, it's a major design flaw by itself. Blunt and simple.

I think he means the people who tested it with furmark were probably running the 0dB preset.

GFAFS

Scarlet-Tech
Why are people assuming that updating the bios is so dangerous? You aren't changing anything.

The bios file is an .exe. You download it. Click it.. And it's finished. You aren't going in and editing anything, or doing anything dangerous. It is a super simple double click.

Yes, I can understand people being upset about the thermal pad install. Some people think gpu's are made of glass and will shatter if you look at them wrong. They are not that fragile. Using a hammer or throwing the card to remove the cooler is NOT advised. Also, EVGA also very clearly stated that if there is damage done during the install of the thermal pads, that they will stand behind their customers warranty. If you don't drop the card, which could happen without installing thermal pads, then it is unlikely any damage will be done.

I posted a step by step guide of how easy it really is. Evga used much larger thermal pads than I anticipated, but the guide still works the same.

I understand you're doing your job, quite well i would say, but what people are assuming right now is even an easy task should not be burden on the end user, at least not for the Price of the card.

I absolutely agree here.
 
I received my replacement card two weeks ago so why didn't EVGA ship all new cards with thermal pads already fitted for absolutely guaranteed lower temperatures and save on not only additional shipping costs but customer inconvenience as well? As I said before surely it is better to be safe than sorry, all for the sake of a few extra pence per card; cards that cost us £600+, I might add. These things are not cheap!
 
The fact that EVGA are issuing a vBIOS update is also suspicious because one of the advantages of the ACX 3.0 cooling is that the fans, by default, are silent on the desktop and only spin when the GPU reaches 65 degrees C. I would guess that this new vBIOS will effectively change the profile so the fans are no longer silent and act like those of the second vBIOS that the GTX 1080 FTW ships with (the one that allows a 130% Power limit and spins the fans at 20% by default rather than leaving them off). I mean I haven't seen abnormally high temperatures on my card's GPU with the default profile with the highest being 80 C during the summer after hours of playing a demanding game with supersampling enabled. At the moment, like right now, my card is 29 C idle on the desktop with the fans off and around 72-75 C at most in all the games I'm currently playing, even those at 4K like Skyrim Special Edition. These temperatures are lower than those of the reference GTX 1080, the so-called Founder's Edition, so why does it need a revamped fan profile? Is it, in fact, related to the reports of overheating VRMs after all? I mean I found that my previous faulty card no longer exhibited the black screen/100% fan issue when I switched to a more aggressive custom fan profile in MSI Afterburner so that does seem to support that theory on my system.

Back in the day people would be excited about being able to rip their card apart and it be totally cool with the manufacturer...

If you've never done it, it's a learning experience. Sack up, get a screw driver, and learn.

If you're comfortable doing it and you're griping about having to do it. No product will ever be perfect and a lot of manufacturers could tell you to piss off. Sack up, get a screw driver, and do it.

If you break it they already said they'd stand behind you.

Once you get it done you'll have peace of mind, a working machine, and you'll be able to get on yelp and snitch till you're blue in the face.

My thermal pads shipped 10/31 ... has anyone gotten theirs yet?

EVGA_JacobF

EVGA GeForce GTX 1080/1070 PWM Operating Temperature Update
 
11/1/2016 - Recently, it was reported from several sources, that the EVGA GeForce GTX 1080 FTW PWM and memory temperature is running warmer than expected during Furmark (an extreme stress utility).
 
EVGA has investigated these reports and after extensive testing, below are our findings:

• On ACX 3.0, EVGA focused on GPU temperature and the lowest acoustic levels possible. Running Furmark, the GPU is around 70C +/- and the fan speed is running approximately 30% duty cycle or lower.
• However, during recent testing, the thermal temperature of the PWM and memory, in extreme circumstances, was marginally within spec and needed to be addressed.

Conclusion: EVGA offers full warranty support on its products, with cross-ship RMA*, and stands behind its products and commitment to our customers.
 
To resolve this, EVGA will be offering a VBIOS update, which adjusts the fan-speed curve to ensure sufficient cooling of all components across all operating temperatures.  This VBIOS will be released in the next few days and users can download it and update their cards directly.   This update resolves the potential thermal issues that have been reported, and ensures the card maintains safe operating temperatures.
 
For those users who want additional cooling beyond the VBIOS update, EVGA has optional thermal pads available.  This update is not required, however; EVGA will make it available free of charge to any customer who is interested. To request the thermal pad kit, please visit www.evga.com/thermalmod 
 
Any customer who is not comfortable performing the recommended VBIOS update, may request a warranty cross-shipment* to exchange the product to EVGA for an updated replacement.
All graphics cards shipped from EVGA after 11/1/2016 will have the VBIOS update applied.
 
*The EVGA EAR(Advanced RMA Program) and Cross Shipping options are available in the Continental United States, Hawaii, Alaska, Canada, EU, UK, Norway, and Switzerland.  EVGA offers Standard RMA replacement options in the Middle East, Africa, India or outside of the before mentioned supported areas.
 
FAQ
 
Q. Which cards are supported by these updates?
A. EVGA ACX 3.0 GeForce GTX 1080, 1070 or 1060 cards with the following part numbers:

 
*Founders Edition, Blower type, HYBRID, and HYDRO COPPER cards do not need these updates.
 
Q. If my Graphics Card is not an ACX 3.0 design is it affected?
A. No, all other GPUs sold by EVGA including Founders Edition, Blower type, HYBRID, and HYDRO COPPER editions are unaffected.

 

Q. Does the VBIOS fix the temperature issues?
A. Yes, the VBIOS update will fix the temperature issues.
 
Q. Is my card damaged from running at a higher temperature?
A. No, but should any future warranty service be needed, EVGA stands behind its products.
 
Q. What happens if my card is accidentally damaged during the optional thermal pad installation?
A. EVGA will stand behind its customers with full warranty and cross-shipment.*
 
Q. What if I am not comfortable updating my VBIOS?
A. While EVGA has very user friendly ways to update VBIOS’s, if you still do not feel comfortable, we will support you with and advanced RMA and ship you a replacement card with the latest VBIOS.  

How we can get new Bios and an appropriate tool to update Bios?

Bar81

Most every forum outside of this one is full of adults who are giving this non-issue the attention it deserves (little to none).

Walk away from the PC and get some perspective. Ridiculous requests like the above ensure that evga doesn't take you seriously.

Sorry i won't take the bait. Buyer's Stockholm Syndrome? (yes that's a thing)
Let me help you about the perspectives :
 
Bing : evga 1070/1080 vrm problems -> 45 200 results and growing each hours.
Bing: evga 1070/1080 pads problem -> 153 000 results and growing each hours.

GFAFS

Bar81

Most every forum outside of this one is full of adults who are giving this non-issue the attention it deserves (little to none).

Walk away from the PC and get some perspective. Ridiculous requests like the above ensure that evga doesn't take you seriously.

Sorry i won't take the bait. Buyer's Stockholm Syndrome? (yes that's a thing)
Let me help you about the perspectives :
 
Bing : evga 1070/1080 vrm problems -> 45 200 results and growing each hours.

God, who uses bing these days? Also, you ever see how drama explodes on the internet? Doesnt surprise me. People blow things way out of proportion and of course you get a lot of results back.