Nyres
I have a question if I have a card who's part number matches one of those listed but has a BR after it when looking at my products on the EVGA website does that mean I should update it as well?

Yes.
 

Scarlet-Tech
The companies causing the panic are using furmark with modified drivers so that the program isn't throttled to cause so much heat.

Where are you getting this info from?
 

panaikas
Sajin when there is an asnwer if it is correct or not?

I notified evga that the instructions may be wrong.

REPOST!
 
Since so many are posting in this thread I thought maybe my post got lost in translation so I repost it.
 
Hello!
 
I havent read anything about this beeing an issue on 1080 Classified, but the card is in the list of cards that "need" the thermal pads. I guess I should order the pads for my Classy then?
 
edit: This means I need to put new TIM on the chip when reasembling the card, does EVGA ship TIM with the pads? If not what TIM should I use?
 
//Calvin

Scarlet-Tech

GFAFS

milanovic
 
I'm not sure have you seen the photos but pads wont help much if there is no contact between them and PCB.

Yes i saw, if there is no contact the pads are useless indeed (pads thickness issue?), more photos will come to confirm this soon enough if it's not an isolate case.
 
 
 
 
Edit: And the "watery/greasy" juice we see on the pictures do not inspire me much either if you add this:

http://www.evga.com/thermalmod/thermal_pad_mod_installation_guide.pdf  at the end of the doc

The EVGA graphics card warranty may be void if the end-user causes intentional physical or water damage to the graphics card during the course of installation of the Thermal Pad Mod; installation of the Thermal Pad Mod, however, will not void your warranty, even in the case of accidental damage, if installation is consistent with this Thermal Pad Mod Installation Guide. EVGA will not be held liable for the  physical or water damage of your GTX™ 1080, GTX™ 1070 or any other associated hardware if damage is caused to the graphics
card intentionally.

Odd how they insist on the water damage... who will prove that EVGA won't threat these marks as water damage? . The exact reason i will not open mine and take any risk whatsoever, again it's EVGA job.

That is thermal grease. Thermal grease does not cause corrosion or color change like water would. Thermal grease from the thermal pads is 100% normal across every single brand and can not be avoided as long as the pads are still good. Once they dry out, the thermal grease from them will be gone and will no longer show.

 
I don't think the grease is an issue but poor contact due to pads not being too thick. Please check Imgur photos which can be found on the reddit message I've posted here.
 
(reddit .com/r/nvidia/comments/5aqjvb/so_i_disassembled_my_two_evga_gtx_1080_ftws/)

Can someone of EVGA staff can explain and comment those pictures on the reddit link ???

new0ne

khos2325
This is absolutely unacceptable.
 
What were you doing instead of testing your cards before releasing them ? You just found out that your cards get so hot that they not only destroy themselves but can damage other components of people's PCs ? Oh wait, you didn't. Others did after you cards literally got cooked !
 
This situation is a joke especially after people pay over 400$ for your products. I shouldn't have to deal with applying thermal pads myself, when I have paid that much money for your GPU. I shouldn't have to RMA my card, because I shouldn't go through all the trouble after I've payed so much for a card. RMAing means I'm left with no card for days, which in my case hurts my work on top of me not being able to play games. I don't have the time to deal with your incompetency, and neither should anyone else after paying for a product that was guaranteed to be able to able to handle getting pushed even further.
 
Funny thing is you put it in a way that you are doing us a favor instead of apologizing for your incompetency. Thermal pads are not needed but we give it to you for free?! Even with the BIOS update the temperatures are not looking pretty, and it makes the card noisy for people who chose this brand for being silent.
 
I'm definitely not going with Evga next time I'm purchasing a GPU.

 
Stop flaming!
Why?
This is a PRODUCT, that means IT CAN get issues. You as human can get sick, your car can be broken, your phone could have issues and your microwave also can be broken. And for ALL this products there are HUMANS working. That means they are not machines and mistakes can happen. Of course they could do better but I am sure: They will with next card. And if that hurts your work so hard - that means you have a 2nd PC? What do you do if mainboard is broken, CPU, RAMS, Monitor, Keyboard, PSU... do you have a backup for all this stuffs? I am sure you dont have and you are just here to flame.
 
1) EVGA has confirmed 100000 times, that you don't NEED this pads. It is an option. You flame and cry about an issue and you even don't have any issue. Dude, really? 
2) This is warranty: You have issues, the manufacturer has support for this and they help you. That is what they do here. 
 
I can understand people if they are scared (I am also scared and not sure yet if I will replace the card). I also would understand if you wont buy any products from EVGA if they dont give you support (or bad support) - but you get support and fast replays. You get support even that they confirmed that card is working.
 
People flame when they dont get support
People flame when they get support.
Internet people are just...

You're out of touch with reality buddy.
 
1. How do you know I don't have any issues ?
2. Did you even read my entire post ? If I want to RMA my card, it seems I have to pay for the shipping. On top of that I will be left without a card for days on end, and I need the card for my work ! I shouldn't have to go through all this, because of the obvious lack of competence of Evga to monitor their card's temps after they ask for over 400$ for their product ! 
 
Do you understand that their cards overheating like this is the first thing Evga should have tested, caught, and remedied before releasing their cards ? 
Do you understand that your GPU running this hot and apparently going up in flames can possibly harm other components of your PC ?
Do you understand how negatively this will affect the card's reselling value ?
Do you understand paying over 400$ of your hard earned money and then having the company tell you you should install something that needed to be there already, is unprofessional ? Don't give me it doesn't need to be there, because the whole purpose of these cards and the custom coolers are to get lower temperatures. 1-2$ thermal pads help the card to stay cooler, so it is a clear oversight and lack of quality control.
Do you understand providing customer service and trying to fix issues after releasing a defective product is not a good thing ? I mean it's not even exceptional customer service either. Reasonable customer service in this case would be extending the warranty of the affected cards on top of everything else without any additional costs or allowing people to refund their cards in order to buy another card ASAP to get back to work, gaming, and anything else they need the card for.
 
And people saying people over stressed their cards like running a car through the cornfield and smashing it to walls and so forth is just ridiculous. These cards are advertised as being able to handle overclocking and having 400% longer life spans for God's sake.
 
More cards are having issues than Evga is letting on and more will start to have issues as the cards age, and this is more widespread than Evga wants to admit. I assume untested cheap parts were used in these cards, but that is just my speculation.
 
Take a look at this: reddit .com/r/nvidia/comments/5aqjvb/so_i_disassembled_my_two_evga_gtx_1080_ftws/
 

khos2325

new0ne

khos2325
This is absolutely unacceptable.

What were you doing instead of testing your cards before releasing them ? You just found out that your cards get so hot that they not only destroy themselves but can damage other components of people's PCs ? Oh wait, you didn't. Others did after you cards literally got cooked !

This situation is a joke especially after people pay over 400$ for your products. I shouldn't have to deal with applying thermal pads myself, when I have paid that much money for your GPU. I shouldn't have to RMA my card, because I shouldn't go through all the trouble after I've payed so much for a card. RMAing means I'm left with no card for days, which in my case hurts my work on top of me not being able to play games. I don't have the time to deal with your incompetency, and neither should anyone else after paying for a product that was guaranteed to be able to able to handle getting pushed even further.

Funny thing is you put it in a way that you are doing us a favor instead of apologizing for your incompetency. Thermal pads are not needed but we give it to you for free?! Even with the BIOS update the temperatures are not looking pretty, and it makes the card noisy for people who chose this brand for being silent.

I'm definitely not going with Evga next time I'm purchasing a GPU.

Stop flaming!
Why?
This is a PRODUCT, that means IT CAN get issues. You as human can get sick, your car can be broken, your phone could have issues and your microwave also can be broken. And for ALL this products there are HUMANS working. That means they are not machines and mistakes can happen. Of course they could do better but I am sure: They will with next card. And if that hurts your work so hard - that means you have a 2nd PC? What do you do if mainboard is broken, CPU, RAMS, Monitor, Keyboard, PSU... do you have a backup for all this stuffs? I am sure you dont have and you are just here to flame.

1) EVGA has confirmed 100000 times, that you don't NEED this pads. It is an option. You flame and cry about an issue and you even don't have any issue. Dude, really? 
2) This is warranty: You have issues, the manufacturer has support for this and they help you. That is what they do here. 

I can understand people if they are scared (I am also scared and not sure yet if I will replace the card). I also would understand if you wont buy any products from EVGA if they dont give you support (or bad support) - but you get support and fast replays. You get support even that they confirmed that card is working.

People flame when they dont get support
People flame when they get support.
Internet people are just...

You're out of touch with reality buddy.
 
1. How do you know I don't have any issues ?
2. Did you even read my entire post ? If I want to RMA my card, it seems I have to pay for the shipping. On top of that I will be left without a card for days on end, and I need the card for my work ! I shouldn't have to go through all this, because of the obvious lack of competence of Evga to monitor their card's temps after they ask for over 400$ for their product ! 
 
Do you understand that their cards overheating like this is the first thing Evga should have tested, caught, and remedied before releasing their cards ? 
Do you understand that your GPU running this hot and apparently going up in flames can possibly harm other components of your PC ?
Do you understand how negatively this will affect the card's reselling value ?
Do you understand paying over 400$ of your hard earned money and then having the company tell you you should install something that needed to be there already, is unprofessional ? Don't give me it doesn't need to be there, because the whole purpose of these cards and the custom coolers are to get lower temperatures. 1-2$ thermal pads help the card to stay cooler, so it is a clear oversight and lack of quality control.
Do you understand providing customer service and trying to fix issues after releasing a defective product is not a good thing ? I mean it's not even exceptional customer service either. Reasonable customer service in this case would be extending the warranty of the affected cards on top of everything else without any additional costs or allowing people to refund their cards in order to buy another card ASAP to get back to work, gaming, and anything else they need the card for.
 
And people saying people over stressed their cards like running a car through the cornfield and smashing it to walls and so forth is just ridiculous. These cards are advertised as being able to handle overclocking and having 400% longer life spans for God's sake.
 
More cards are having issues than Evga is letting on and more will start to have issues as the cards age, and this is more widespread than Evga wants to admit. I assume untested cheap parts were used in these cards, but that is just my speculation.
 
Take a look at this: reddit .com/r/nvidia/comments/5aqjvb/so_i_disassembled_my_two_evga_gtx_1080_ftws/
 

How are they going to have more issues with age when the VRM is WELL within the temp limit that it is rated for, even WITH these supposed "overheating issues"? Is it going to last 3-4 years? Most likely, which is fine IMO for a graphics card lifespan. Does the card run hot? Sure, but is it ridiculously hot? No. I almost suspect half these cards that light on fire have more to do with people having other failings in their system such as improper ventilation, running to high of a overclock or other issues.


Where did EVGA EVER advertise that their cards can handle overclocking **AND** a %400% longer lifespan?
 
Why is EVGA somehow responsible for people running a software even NVIDIA says not to run, for a ridiculously long amount of time AND run it at only 3-40% fan speed? Who would do something that stupid then complain about temperature issues?

Hi. I'm from Chile. I bought my card last month in the USA when i was in the country... i'm in Chile now so... what can i do?

You are under intense scrutiny right now EVGA all over the techs forums, reddit, tweeter etc, all dead bodies in the closet are coming out..., now would be the time for a proper handling before it's too late....hint hint Free Cross shipping RMA's with Brand new Fixed GC with PADS, Samsung Ram and bios, before the full refund bandwagon coming next... and most importantly a tainted Brand.
 
Those posting that they are whiling to install whatever, pads and bios, will surely not RMA anyway right?! (yeah right...NOT) the more time pass, the more awareness spread...

Oddzball3
 
Why is EVGA somehow responsible for people running a software even NVIDIA says not to run, for a ridiculously long amount of time AND run it at only 3-40% fan speed? Who would do something that stupid then complain about temperature issues?

3-40% fan speed?! do you have a link for that?
 
The card is supposed to support actual apps on the market and is supposed to be future proof (at least for the 2 years to come), meaning that some apps or games will be more demanding. If a card is not able to support intensive computing without blacking out or crashing/burning with today software/games whatever they are, it's a major design flaw by itself. Blunt and simple.

GFAFS

Oddzball3
 
Why is EVGA somehow responsible for people running a software even NVIDIA says not to run, for a ridiculously long amount of time AND run it at only 3-40% fan speed? Who would do something that stupid then complain about temperature issues?

3-40% fan speed?! do you have a link for that?
 
The card is supposed to support actual apps on the market and is supposed to be future proof (at least for the 2 years to come), meaning than some app or games will be more demanding. If a card is not able to support intensive computing without blacking out or crashing/burning with today software/games whatever they are, it's a major design flaw by itself. Blunt and simple.

30-40% sorry for the typo, but I would think that was obvious. Several users here have already confirmed, if you bump up the fan speed, the card operates just fine btw. Also, Futuremark is not, nor will it EVER be a good comparison to "regular software". Running the card at non-stop 99% usage for 2 hours without having a proper fan profile? Thats just stupidity IMO.