I got the vram, baseplate and backplate thermal pads for my 1070 SC yesterday. Installation process was easy thanks to decent instructions. Although I wasn't too concerned having an SC and not a FTW version, I just want to play games without thoughts of my card dying and was annoyed that I had to go through this on an expensive (to me) graphics card to gain some peace of mind. But, I think EVGA responded in a reasonable manner to a bad situation and I thank them for their support and solution.