Just received pads from EVGA today, even though the request page still states 'Awaiting Shipment'.
Request date was 1st Nov, from UK.

Mangelwurzel
Just received pads from EVGA today, even though the request page still states 'Awaiting Shipment'.
Request date was 1st Nov, from UK.

Gives me hope, (UK too) but then again my request & confirmation date was 24th October, and here I am 23 days later waiting.

ilyama
It's me or there are only topics/posts about when pads will arrive, about how to put pads, about pads pads pads butn no one have an issue with his "no pads card" ?

My issue is the card didn't come with pads in the first place. I have no problem applying the pads myself, but when you pay $450 for a premium product, especially when it is marketed as such, that is what you expect.... a premium product.

My second problem is the pads it did come with on the VRAM don't make proper contact and those have to be changed as well. This whole issue is a giant quality control nightmare and shows why EVGA has the best customer service in the world because it has to when it's putting out garbage like this. If they didn't have superb customer service then people wouldn't come back, but since they do this thread is filled with people experiencing Stockholm syndrome. Oh my card overheated/exploded/I don't know how to use a screw driver/what's a thermal pad/my dog ate my thermal pads/etc.... don't worry EVGA will advance RMA you a card! Wonderful. Will it be a refurbished card? Maybe, maybe not. Do I want a refurb to replace my 6 week old brand new card that shouldn't have any problems if EVGA engineers weren't sniffing glue at the quality control plant that day, no I don't want a possibly refurbished card.

But oh, EVGA says it's ok we just need to apply the optional thermal pads.... oh wait we need to update the VBIOS now ....... uhhhh it seems that the VRAM pads don't make proper contact now and need to be replaced now too. But this is all optional, remember. Optional until the day the card stops working because even though the GPU core temperature said it was running cool there was a BBQ going on over at the VRM. So, yeah, that's the third thing. The uncertainty of if my VRM was running at BBQ temperatures for the couple weeks since I haven't had an aggressive fan profile on the card from the start. But I guess if the card fails, EVGA will send me a replacement. So what I'm gonna do is apply the stupid thermal pads once I receive them and forget about this whole fiasco until it's time to buy a new graphics card in 2-3 years.... which sure as hell will not be an EVGA.

Chloestick
  My issue is the card didn't come with pads in the first place. I have no problem applying the pads myself, but when you pay $450 for a premium product, especially when it is marketed as such, that is what you expect.... a premium product.
  My second problem is the pads it did come with on the VRAM don't make proper contact and those have to be changed as well. This whole issue is a giant quality control nightmare and shows why EVGA has the best customer service in the world because it has to when it's putting out garbage like this. If they didn't have superb customer service then people wouldn't come back, but since they do this thread is filled with people experiencing Stockholm syndrome. Oh my card overheated/exploded/I don't know how to use a screw driver/what's a thermal pad/my dog ate my thermal pads/etc.... don't worry EVGA will advance RMA you a card! Wonderful. Will it be a refurbished card? Maybe, maybe not. Do I want a refurb to replace my 6 week old brand new card that shouldn't have any problems if EVGA engineers weren't sniffing glue at the quality control plant that day, no I don't want a possibly refurbished card.
  But oh, EVGA says it's ok we just need to apply the optional thermal pads.... oh wait we need to update the VBIOS now ....... uhhhh it seems that the VRAM pads don't make proper contact now and need to be replaced now too. But this is all optional, remember. Optional until the day the card stops working because even though the GPU core temperature said it was running cool there was a BBQ going on over at the VRM. So, yeah, that's the third thing. The uncertainty of if my VRM was running at BBQ temperatures for the couple weeks since I haven't had an aggressive fan profile on the card from the start. But I guess if the card fails, EVGA will send me a replacement. So what I'm gonna do is apply the stupid thermal pads once I receive them and forget about this whole fiasco until it's time to buy a new graphics card in 2-3 years.... which sure as hell will not be an EVGA.

+1 
 

"... there was a BBQ going on over at the VRM ..."
Congrats Chloestick, your post is the most accurate about this mess situation until now. 100% agree.

Chloestick

ilyama
It's me or there are only topics/posts about when pads will arrive, about how to put pads, about pads pads pads butn no one have an issue with his "no pads card" ?

My issue is the card didn't come with pads in the first place. I have no problem applying the pads myself, but when you pay $450 for a premium product, especially when it is marketed as such, that is what you expect.... a premium product.

My second problem is the pads it did come with on the VRAM don't make proper contact and those have to be changed as well. This whole issue is a giant quality control nightmare and shows why EVGA has the best customer service in the world because it has to when it's putting out garbage like this. If they didn't have superb customer service then people wouldn't come back, but since they do this thread is filled with people experiencing Stockholm syndrome. Oh my card overheated/exploded/I don't know how to use a screw driver/what's a thermal pad/my dog ate my thermal pads/etc.... don't worry EVGA will advance RMA you a card! Wonderful. Will it be a refurbished card? Maybe, maybe not. Do I want a refurb to replace my 6 week old brand new card that shouldn't have any problems if EVGA engineers weren't sniffing glue at the quality control plant that day, no I don't want a possibly refurbished card.

But oh, EVGA says it's ok we just need to apply the optional thermal pads.... oh wait we need to update the VBIOS now ....... uhhhh it seems that the VRAM pads don't make proper contact now and need to be replaced now too. But this is all optional, remember. Optional until the day the card stops working because even though the GPU core temperature said it was running cool there was a BBQ going on over at the VRM. So, yeah, that's the third thing. The uncertainty of if my VRM was running at BBQ temperatures for the couple weeks since I haven't had an aggressive fan profile on the card from the start. But I guess if the card fails, EVGA will send me a replacement. So what I'm gonna do is apply the stupid thermal pads once I receive them and forget about this whole fiasco until it's time to buy a new graphics card in 2-3 years.... which sure as hell will not be an EVGA.

yippee, feel better or do you need a snickers ? No one even had a clue what a VRM was until someone did a thermal image while running a program that you nor anyone else here would ever ever experience in normal use period. Gaps in the pads, different story. Yeah that's an issue in itself, but the sky is falling mentality, my house is going to catch fire is ignorant. Let me ask this, when you leave the house do you turn off the heater and unplug everything in it? Maybe disconnect from the grid...... doubtful that anyone pays any attention to anything else in their home. Now we have the net and the whole world is ending from something they never heard of in their life and have become engineers overnight

You´re right only saying that nobody needed to know what a VRM is because it´s not their job to know. I didn´t have a clue what a VRM was before this madness. And thanks to EVGA lack of quality control, now everybody HAS to know it in a bad way. And it´s not their fault at all. It´s EVGA fault. No need to be "engineers", just have a brain to see that something is wrong with their expensive toy endeed. I completely understand that this situation is more to the "hype" side than anything, but i stay on the side that feels that this concern we have to face now  is not on par with the premiun product advertised. And the fact that GPU´s future failures is a hit-and-miss situation, it only agregates to this bad taste that all evga top notch gpu owners has now. After all, we bought ACX 3.0 thinking it was just that: the top answer for cooling gpu´s.
 
Anyway, that´s a black and white situation. Fanboys saying that this issue "never happened" x Haters saying that it will "kill everybody in flames".  That´s no middle term for this people. What we have to do is ask EVGA to do what they are already doing. Recognize the issue and do whatever they can to rectify it. For us, only remains to believe that the proposed solutions are sufficient to protect our investment. After all, it is up to the customer to decide whether he will accept this and whether he will continue as an evga customer in the future.
 
 

Gawg36

Damien42123
Hello All

Can you help me? 


I not understand this : "EVGA GeForce GTX 1080 (For Dual BIOS cards, card must be set to BIOS that is being flashed) 

If you can reply in French it's cool, i have a 1080 FTW 08G-P4-6286-KR

Ok, sorry, my French is really bad!! Anyway, on the front side of the card (The thin part with EVGA led written on it as you look in PC when installed) There is a very small switch that unless looking for it can easily be missed. Just check and you will find it. All cards are shipped with the primary Bios active, a lot of people don't even know there is a secondary bios. That switch can be moved to the left after moving it it will activate the secondary bios. You are surely on the primary bios otherwise you wouldn't have posted this question. So if you want to flash only the primary bios (like I did) you don't need to do anything at all except download and install the primary bios. The secondary bios is the same procedure but you MUST move that tiny switch first. I doubt you need to do that however. When you find/see that switch you will instantly understand. (I didn't even check that switch as I never use secondary bios - like you I guess.) So, nothing to do except down/load and install primary. If you wish to check that switch then you will find it very quickly as above. Just remember it's small, so not obvious unless looking for it.
 

 
Thank for your reply, now i know which bios i need to download and install..

Just a  last question, what is the interest to have 2 bios? i never switch the tiny switch (as you say) so why we have 2 bios ?

Thanks

Sajin

Evil_Betox
Just a question, does this BIOS update makes any sense if i'm already using aggressive fan curve with Precision X or will it improve the temps even further?

You don't need to update your vbios if you're already running the aggressive fan curve, however, you may want to update the vbios anyways to fix the card for the next user of your card if you ever sale it.

OK good to hear!  I have a new 1080 FTW DT.  It's BIOS version is 86.04.17.00.80.  And I'm not sure if its up to date or not.  But I DO run a more aggressive fan curve.  And I fully intend to use this card till it croaks, or is completely obsolete  (... Anyone like a pair of GTX 460s?  =P)

Mangelwurzel
Just received pads from EVGA today, even though the request page still states 'Awaiting Shipment'.
Request date was 1st Nov, from UK.

Me to.
Looks like a lot of folks in the UK received them today. Now just waiting on my Thermal Grizzly to turn up. Though I suspect the paste they supply would be fine.