Scarlet-Tech

brokencross

Gawg36
 
 
Well, I can't outright disagree with you. You made valid points and I fully agree using furmark is just daft. I wasn't clear enough. It is not the problems themselves - stuff happens.
It not the solutions either, it all sounds reasonable, and I think is reasonable.
 
My complaint is lack of transparency, updates, and the feeling that us as customers haven't been kept fully in the picture. What changed my previously positive thoughts was today when I checked the status of my Thermal pads, ordered on the 25th Oct. Only to find a non-discript "your request is awaiting approval." That's plainly not good enough. We were promised this (which is fair IMO) but turns out they need to be approved!! There is nothing to be approved. As I said all my registration and everything possible I did back in July so it is plainly obvious that I am in the catagory of customers who are eligible for these. So WHY is there a pointless pending approval notice??! That one, not major thing, has clouded my positive opinion.
 
Am I overreacting. Well, maybe I am. But I'm pretty easy going, have written many Positive, thank you posts before today. Reasonable or not I cant help feeling I'm getting the run around - to some degree.

Sure, I can relate to what you say. And I am in no way saying you're not being reasonable. We're in the same boat.
I do think "your request is awaiting approval" is just a generic status that means "we're still awaiting for thermal pad stock until we can send them out." I think I've already read somewhere in this forum that was exactly the situation.

The" your request is awaiting approval" is just a generic update message. When you request a game code, it says this, even if the code automatically populates. You'll even receive 2 emails, 1 saying your request was submitted and then another saying it was approved.

My thought, and I wish I could get clarification to pass on, is that they are currently waiting for the pads to come in so they can send them out. Each pad will have to be cut to the specified size that evga requested and then packaged before sending so it may take time to get them ready.

Sorry that I am unable to provide a much more clear guidance at this time.

This^
EVGA doesn't have these pads just laying around ready to ship out. And the suppliers of the pads certainly are not going to interrupt their schedules to accomodate EVGA, they have other customers as well. It would need a complete restructuring of the production line to get this accomplished and it takes time. Packaging, addressing, the logistics involved all take time.
 
Stop acting like immature spoiled children who want what they want  now.

DSP1
 
Stop acting like immature spoiled children who want what they want  now.

Stop dismissing legitimate concerns with the "immature or spoiled children" cliché. Enough of that. People paid good money for their cards, and this reason is enough to ask explanations and solutions!.
 

milanovic
Any comments on this?
 
reddit .com/r/nvidia/comments/5aqjvb/so_i_disassembled_my_two_evga_gtx_1080_ftws/
 
 

 
I think you'll be ignored big time with this. (unfortunately)
Why do you think they want to give you free pads?...to fix their mess maybe.

DSP1

Scarlet-Tech

brokencross

Gawg36


Well, I can't outright disagree with you. You made valid points and I fully agree using furmark is just daft. I wasn't clear enough. It is not the problems themselves - stuff happens.
It not the solutions either, it all sounds reasonable, and I think is reasonable.

My complaint is lack of transparency, updates, and the feeling that us as customers haven't been kept fully in the picture. What changed my previously positive thoughts was today when I checked the status of my Thermal pads, ordered on the 25th Oct. Only to find a non-discript "your request is awaiting approval." That's plainly not good enough. We were promised this (which is fair IMO) but turns out they need to be approved!! There is nothing to be approved. As I said all my registration and everything possible I did back in July so it is plainly obvious that I am in the catagory of customers who are eligible for these. So WHY is there a pointless pending approval notice??! That one, not major thing, has clouded my positive opinion.

Am I overreacting. Well, maybe I am. But I'm pretty easy going, have written many Positive, thank you posts before today. Reasonable or not I cant help feeling I'm getting the run around - to some degree.

Sure, I can relate to what you say. And I am in no way saying you're not being reasonable. We're in the same boat.
I do think "your request is awaiting approval" is just a generic status that means "we're still awaiting for thermal pad stock until we can send them out." I think I've already read somewhere in this forum that was exactly the situation.

The" your request is awaiting approval" is just a generic update message. When you request a game code, it says this, even if the code automatically populates. You'll even receive 2 emails, 1 saying your request was submitted and then another saying it was approved.

My thought, and I wish I could get clarification to pass on, is that they are currently waiting for the pads to come in so they can send them out. Each pad will have to be cut to the specified size that evga requested and then packaged before sending so it may take time to get them ready.

Sorry that I am unable to provide a much more clear guidance at this time.

This^
EVGA doesn't have these pads just laying around ready to ship out. And the suppliers of the pads certainly are not going to interrupt their schedules to accomodate EVGA, they have other customers as well. It would need a complete restructuring of the production line to get this accomplished and it takes time. Packaging, addressing, the logistics involved all take time.
 
Stop acting like immature spoiled children who want what they want  now.
 

DSP1

Scarlet-Tech

brokencross

Gawg36


Well, I can't outright disagree with you. You made valid points and I fully agree using furmark is just daft. I wasn't clear enough. It is not the problems themselves - stuff happens.
It not the solutions either, it all sounds reasonable, and I think is reasonable.

My complaint is lack of transparency, updates, and the feeling that us as customers haven't been kept fully in the picture. What changed my previously positive thoughts was today when I checked the status of my Thermal pads, ordered on the 25th Oct. Only to find a non-discript "your request is awaiting approval." That's plainly not good enough. We were promised this (which is fair IMO) but turns out they need to be approved!! There is nothing to be approved. As I said all my registration and everything possible I did back in July so it is plainly obvious that I am in the catagory of customers who are eligible for these. So WHY is there a pointless pending approval notice??! That one, not major thing, has clouded my positive opinion.

Am I overreacting. Well, maybe I am. But I'm pretty easy going, have written many Positive, thank you posts before today. Reasonable or not I cant help feeling I'm getting the run around - to some degree.

Sure, I can relate to what you say. And I am in no way saying you're not being reasonable. We're in the same boat.
I do think "your request is awaiting approval" is just a generic status that means "we're still awaiting for thermal pad stock until we can send them out." I think I've already read somewhere in this forum that was exactly the situation.

The" your request is awaiting approval" is just a generic update message. When you request a game code, it says this, even if the code automatically populates. You'll even receive 2 emails, 1 saying your request was submitted and then another saying it was approved.

My thought, and I wish I could get clarification to pass on, is that they are currently waiting for the pads to come in so they can send them out. Each pad will have to be cut to the specified size that evga requested and then packaged before sending so it may take time to get them ready.

Sorry that I am unable to provide a much more clear guidance at this time.

This^
EVGA doesn't have these pads just laying around ready to ship out. And the suppliers of the pads certainly are not going to interrupt their schedules to accomodate EVGA, they have other customers as well. It would need a complete restructuring of the production line to get this accomplished and it takes time. Packaging, addressing, the logistics involved all take time.
 
Stop acting like immature spoiled children who want what they want  now.

Yeah yeah, didn't you read above? I was satisfied with the answer from the two gentlemen. Your comment however is after the fact, and you won't get anywhere by calling us "spoiled children." By all means please post relevant stuff. But don't just rant call us names, if that's all you can do then you had better just shutup.

Edit: sorry double post, I wrote in the wrong place

GFAFS

DSP1
 
Stop acting like immature spoiled children who want what they want  now.

Stop dismissing legitimate concerns with the "immature or spoiled children" cliché. Enough of that. People paid good money for their cards, and this reason is enough to ask explanations and solutions!.

Exactly GFAFS! You said it better than me.

Metro games are weird. The original 2033 caused my 600 card to overheat and my computer to BSOD early on. And this was during the intro section with almost no action. One of the few games to ever do that.
 
Either way, crossing my fingers with my 1060. With the aggressive fan curve during fall weather, it hits around 45C with moderate load. (Which I believe is good)

Give me a break!
All this information related tho the pads has been posted.
The handwringing and emo hystrionics are pathetic.
Do some research on your own and stop making unrealistic demands.
You know, sort of like the one I am making now. rofl 

DSP1
Give me a break!
All this information related tho the pads has been posted.
The handwringing and emo hystrionics are pathetic.
Do some research on your own and stop making unrealistic demands.
You know, sort of like the one I am making now. rofl 

LOL, now you have shown you are the mis informed, no doubt low intelligence "immature child." There is nothing unrealistic about our demands.
I bet you don't even have one of the affected cards? And if you do that's worse, it really shows you for the pathetic short sighted person that your are. 
More please, you amuse me. 

GFAFS

milanovic
Any comments on this?
 
reddit .com/r/nvidia/comments/5aqjvb/so_i_disassembled_my_two_evga_gtx_1080_ftws/
 
 

 
I think you'll be ignored big time with this. (unfortunately)
Why do you think they want to give you free pads?...to fix their mess maybe.

I'm not sure have you seen the photos but pads wont help much if there is no contact between them and PCB.

I need these pads!!!
 
My EVGA GTX 1080 SC is running at 91C with 90% fan speed when i play BF1 on ultra at 1440p.
 
I live in South Africa these pads will be a few month if at all... cant EVGA also provide us with the size and thickness of the pads?
For people who have access to thermal pads, cant we make our own?