• EVGA GeForce 10 Series
  • Update 11/9/16 with NEW BIOS - EVGA GeForce GTX 1080/1070/1060 PWM Temperature Upadate (p.160)
2016/11/13 05:40:57
rjohnson11
DamZe
ipkha
I sure don't see where all the hate is coming from.
Evga explained the issue, apologized and offered a fix going forward. The options are simple.
1. Keep your existing card and retrofit.
2. Send it back for replacement and play the Silicon lottery.

I don't know of any other company that would do this for an overblown issue like this. The Temps are not ideal, but still within limits of components. And simply increasing your fan curve alleviates the entire issue. The thermal pads are an extra bonus.
The VRAM pads is a pretty bad QA miss, but I can see how hard that is to spot on a fast moving assembly line.



That right there is the problem, damage control 101. The fact STILL remains, our FTW cards were sold to us as "premium"  products, in fact the oversight in VRM cooling/shoddy vRAM thermal pad contact is enough to sway me from going purely EVGA next time I consider buying a new GPU (I've owned a couple of EVGA cards prior to this generation). It is of course good to see EVGA offering solutions to this issue, but I think they have damaged their reputation amongst PC enthusiasts who considered their GPU variants to be superior to the likes of ASUS, MSI you name it, heck my FTW 1070 was the most expensive 1070 in my region, it sure didn't live up to that standard, now did it?
 
EDIT: I've updated both of my card's BIOS and I am waiting for my thermal pads to arrive. I am no scrub and know how to clean GPUs and replace thermal paste and all that, but I don't want to wait months before I get my thermalmod in the mail (I live in Europe) while having rising doubts about my card's vRAM/VRM cooling performance. EVGA, start shipping those thermal pads ASAP or more people will start to avoid you in the future.


You also have the option of an RMA if you wish
2016/11/13 06:03:14
Scarlet-Tech
With adjusting the fans, temperatures can be the same as other companies. Adding the thermal pads will help decrease the temp more.

Every single card is going to perform different. Other companies could very well have this issue on some cards, and know it, but wouldn't say a word. EVGA doesnt cherry pick their sample cards, as was originally thought to be happening with other companies (supposedly it was a software boost, not a cherry picked card).

If other manufacturers realize there is an issue, how do they address them? I know i was sent a faulty board 3 times from a different manufacturer. It was the same faulty board, 3 separate times.

Just for reference, none of these are EVGA cards:







2016/11/13 06:29:55
etienne0601
After updating the BIOS from the default my card shipped with, to the latest version, my idle temps have jumped by about 5 degrees.
I have a 1070 FWT DT.
Unfortunately I did not backup the previous version.
My idle temps went up from 47 to 52 degrees.
 
Anyone else notice something similar ?
2016/11/13 06:36:42
lmblmblmb
Hey EVGA,
 
I think you have a typo on your Thermal Mod page:
In the BIOS section for the EVGA GeForce GTX 1060 6G models, the first entry says "06G-P4-6263-KR - EVGA GeForce GTX 1060 SC", but isn't "06G-P4-6163-KR" the correct part number?
 
 
Best regards
 
 
2016/11/13 06:49:35
seahawkgfx
I think the service for current card owners is fine, the big risk are new buyers.
Every review called the cards silent and with the new BIOS they are anything but silent. (mine went from 1250rpm under load to 2050rpm) People will return those newly bought cards. Imho EVGA needs a further BIOS version improved for the cards with the thermal mod that is less aggressive. Start the fans a 53°C, increase fan speed by 200-300 rpm over the original BIOS and it would be fine.
 
 
2016/11/13 07:53:05
lebel
Scarlet-Tech
With adjusting the fans, temperatures can be the same as other companies. Adding the thermal pads will help decrease the temp more.

Every single card is going to perform different. Other companies could very well have this issue on some cards, and know it, but wouldn't say a word. EVGA doesnt cherry pick their sample cards, as was originally thought to be happening with other companies (supposedly it was a software boost, not a cherry picked card).

If other manufacturers realize there is an issue, how do they address them? I know i was sent a faulty board 3 times from a different manufacturer. It was the same faulty board, 3 separate times.

Just for reference, none of these are EVGA cards:









This reminds me of a famous quote "With great power comes great responsibility".
(Insert various comments.....lol)
2016/11/13 08:19:14
GFAFS
Scarlet-Tech
With adjusting the fans, temperatures can be the same as other companies. Adding the thermal pads will help decrease the temp more.

Every single card is going to perform different. Other companies could very well have this issue on some cards, and know it, but wouldn't say a word. EVGA doesnt cherry pick their sample cards, as was originally thought to be happening with other companies (supposedly it was a software boost, not a cherry picked card).

If other manufacturers realize there is an issue, how do they address them? I know i was sent a faulty board 3 times from a different manufacturer. It was the same faulty board, 3 separate times.

Just for reference, none of these are EVGA cards:

Pic1

Pic2

Pic3

Pic4



 
Trying to bend reality, to suit your obligations, is not clever at least not if done with this kind of material, unless of course you want other manufacturers to join in the frenzy and take a bite of EVGA.
 
The first picture (Pic1), is a Titan X (pascal), you may check how many Watts the card draw at full load, before trying to compare it (250W measured at 247W, 215W for the 1080 FTW, 245W for The Class 1080 ). As you can see the Titan VRM's are very well contained, the reason being an Excellent Power Stage regulation design. For the Vram in the other hand, there is a problem indeed, but be assured the customers who own the card are asking their due directly to Nvidia.
 
The second picture (Pic2), is a Radeon HD 4870 a 8 years old card..., sorry but i pass.
 
The third(Pic3) is a Rogue Strix GTX 1080, test made by geek3d with furmark and an overclocking at 120%TDP. Everyone will make their own conclusions according to what had been said before in that thread.
 
And finally the last one (Pic4), the GTX 460 is a 2010 card (Gainward one) and Gainward got, as far as i know, his share of recall and refunds. But never Ever! asked their customers to apply bios and pads as a solution (- being made By EVGA as a "favor" doesn't matter).
 
You have plenty of card to properly compare it with, why you just don't do that?, embarrassing i know, but you asked for it, again... .
2016/11/13 09:18:34
Transmitthis
GFAFS
..............., embarrassing i know, but you asked for it, again... .




Nice post, made me smile.
 
While I'm risking stating the obvious...
...any moderator here is appointed by EVGA, so only members with a consistent and overtly pro-EVGA stance would ever get the mod title.
 
I'm not saying there is anything wrong with that, it's what any company would do.
I'm also not saying mods are in any way corrupt, as they are not.
They do however have a bios, so are not representative of the user base for the former reason.
 
At the end of the day - Pads were missing & Pads were too thin, consumer confidence is very low resulting in a low resale value of these cards, couple that with the artificial limit on the extended warranty transferability, you have a recipe for valid disgruntlement.
2016/11/13 09:34:40
panzlock
GFAFS
You have plenty of card to properly compare it with, why you just don't do that?, embarrassing i know, but you asked for it, again... .




That's what I was waiting for. What cards were being tested, under what loads, ambient, etc... Posting pictures without a clear reference is disingenuous.
2016/11/13 10:09:10
Transmitthis
Remember no one here is to blame......Howard Jones said it best in the 80's

 
You can look at the menus, but you just can't tweak
You can change the pads but you'll still get the heat
You can change the bios on the card, but you can't have it quiet
You wallet feels the punishment, but it's AC3 who committed the sin
 
And you watercool, and she watercools
We want overclocks
And you watercool, and she watercools
No one, no one, no one evga is to blame
 
You can build your own rig, but you just can't live with it
You've got the fastest runner but you're not allowed to win
Someone broke the rules, because they cut the cost
This insecurity is the thing that hurts the most
 
You could sell for something but you can't recoup it
It's the last straw of this problem and you just went into a fit
Rotchford says it's fixed but you still feel the pain
Aspirations in the forum but your hopes go down the drain
 
And you watercool, and she watercools
We want overclocks
And you watercool, and she watercools
No one evga is to blame, No one evga is to blame

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