I followed enough pages to make comments, now. Building a new PC and this is all disconcerting. Fact is, EVGA dropped the ball with this product and failed to acknowledge the deficiency in a timely manner. Matter of fact, I read through another thread on the issue where someone was confidently admonishing that no problems persist.
Are some blowing this out of proportion? Absolutely. However...Those that have voiced their discontent are the only reason EVGA has responded with improvised solutions that subsequently negate the products initially promised specifications. Although a band-aid has been applied it negates the desired composition.
Some have compared the product to cars. Under warranty, however, I have never contacted a dealership when a defect materialized only to have them tell me they will ship me the part so I can install it myself. That...is brilliant. Yet so many make attempts to veil this inadequacy with slander towards those who denounce. That's nothing but white knighting brand loyalty.
This thread has convinced me to seek life elsewhere. Bit of a shame, really, since my EVGA GTX 560Ti has served so well over the years.
Now...I'm off to another thread to review EVGA's PSU's which have received critical acclaim from the likes of JonnyGURU regarding performance yet antagonistic consumer scrutiny regarding build quality.
I'm doing my homework. So far it's ASUS ROG Strix 08G. Now to the PSU...What's it gonna be, EVGA??? So far I have seen a defective product and DIY solutions. That's far from the immaculate customer service with which the public praises your company. Through, I imagine...delusion.