The whole situation is a "joke". What EVGA must do, is to recall the cards, End Of Story, nothing less, nothing more!
Let's see how is the situation until today.
- Some words of the statement of Evga: oversight, the installation of pads are optional, customers need cooler gpu's.
Next
a) So from now on the pads will install in new produced cards (but is optional).
b)First problem with overheat was for 1070/80 next found to 1060.
c)Solution: thermalpads for backplate, baseplate (VRM area) and bios for card that increase the rpms. Ooh next arose/find the pads for VRAM's!
What come next? Ooh new baseplate desighn or acx4.0 will send us for free (joke)
But all these are optional!!! You have the option not use!!!
Let's go next.
About the warranty, if something going wrongs EVGA will cover the "damage" as the said. All we know general (at the back door) warranty* not void if we change the cooler or replace the thermal paste.
Let's see more details. At the installation instruction last page with small letters wrote:
- ..but offers this Thermal Pad Mod free-of-charge and covered under warranty, provided that installation of the Thermal Pad Mod is performed on officially-supported graphics cards and not inconsistent with this manual.Although EVGA has tested the Thermal Pad Mod in a controlled environment with the result of lower temperatures in specific areas of supported graphics cards, EVGA does not guarantee similar results upon successful completion of this Thermal Pad Mod by the recipient of the Thermal Pad Mod kit or a third-party. The EVGA graphics card warranty may be void if the end-user causes intentional physical or water damage to the graphics card during the course of installation of the Thermal Pad Mod installation of the Thermal Pad Mod, however, will not void your warranty, even in the case of accidental damage, if installation is consistent with this Thermal Pad Mod Installation Guide. EVGA will not be held liable for the physical or water damage of your GTX™ 1080, GTX™ 1070 or any other associated hardware if damage is caused intentionally to the graphics card.
-At warranty terms
This Limited Warranty is conditioned upon proper use of the Product by the Purchaser. This Limited Warranty does not cover:
- Graphics Cards that are modified by customer outside of factory specifications and/or not in factory condition.
- Graphics Cards with modification to the serial number and/or factory identification labels whether removed, relocated, falsified, defaced, damaged, altered or made illegible.
- Damages to PCB (Printed Circuit Board) whether cut, scratched, warped, cracked, dented or broken.
- Any damages to the components, hardware and/or assembly of the graphics card including neglect, or unusual physical, electrical or electromechanical stress.
- Any missing hardware, components and/or assemblies of the graphics card.
- Cosmetic damages deemed outside of reasonable usage caused by deep scratches, cuts, cracks, dents, discoloration, neglect, dropping or mishandling the graphics card.
So how the warranty doesn't void and have exceptions for 1060/70/80 series from previus series?
And last for now, I send email and asked about the replacemment card the condition if is refurbished or a new sealed with pads.
The answer
Hi,
thanks for the detailed request - those GPU´s are brandly new \ re-worked products, no worries - mostly the only difference would be, not sealed and not within the original package, as due the RMA process we are using different packages,
Please let us know if we can further assist,
Have a nice day,
Regards, ---------
So how is brand new and reworked (in the same line)? How only difference is the package and not sealed with one who is brand new and sealed. There is no mostly and the card is refurbished.
From the above all how we can't be suspicious, If Everything was ok, then from the beginning the statement of evga must wrote:
that is everything is ok, there is no problem with overheating, crystal and clear. End of Story.
But no EVGA try to cover the problem with makeshift/improvised solutions and try to full their customers