At this point, it's beyond the benchmarks and heat tests trying to prove this or that. At this point, as a consumer, I want my product to be "whole" meaning, I want my product to have not even simply the best components, but ALL components to ensure that my product is not (even a low chance) a ticking time bomb. If it's not "whole" to me, and especially for the price I paid, then something needs to be done to put the consumers mind at ease.
I just got off the phone a rep again. He suggests the following:
1. Order the thermal pads and install myself, or RMA my product and they will install.
OR
2. Reorder again in about 3 weeks and call to make sure they are shipping all products with thermal pads.
They are not sending them out right now. All orders cannot be guaranteed to be sent with thermal pads, until after their announcement/notice. Most likely he said 2-3 weeks.
#1 seem like more back and forth. I will return my product to my retailer in 2.5 weeks, still under the 30 day return.