2016/11/01 07:27:37
Eurodancer
Called EVGA presales and spoke to a rep. I basically asked them "If I purchase a 1070 FTW directly from your website over this next weekend, can I be guaranteed that I will have a thermal pad pre-installed in the GPU?"

Response "Well the 3.0 acxs are running according to spec, and the furmark software used for the testing is what caused the burnout in the card. You may request a thermal pad along with your purchase for installation"

My response "Okay, but I'm a new PC builder, and don't want to open up my $450 GPU that I just purchased, so what your saying is that they will not come pre-installed when I purchase it directly from your website?"

Rep Response "All the cards should come pre-installed with the thermal pads within the next 1-2 weeks."

Anyways...this was the conversation. My plan and anyone that's in my same situation who have just bought a 10 series in the last week or two and just now started learning about the issue. The retailer I purchased from has a 30 day gpu return policy. I'm going to hold on to it for another 2 1/2 weeks and call EVGA back and see if they are ALL shipping with thermal pads. If so, I'll return my product to the retailer and purchase directly from EVGA. That is, if I don't decide to go with the Asus strix within the next 2 weeks. Last night, I was about to return my EVGA 1070 and just purchade the strix. For being a first time of builder, and wantibg quality parts from a dependable manufacturer, and not getting it is just demoralizing. I know things happen, but come on...they are $400+ GPUs.
2016/11/01 07:30:17
brokencross
Eurodancer
Called EVGA presales and spoke to a rep. I basically asked them "If I purchase a 1070 FTW directly from your website over this next weekend, can I be guaranteed that I will have a thermal pad pre-installed in the GPU?"

Response "Well the 3.0 acxs are running according to spec, and the furmark software used for the testing is what caused the burnout in the card. You may request a thermal pad along with your purchase for installation"

My response "Okay, but I'm a new PC builder, and don't want to open up my $450 GPU that I just purchased, so what your saying is that they will not come pre-installed when I purchase it directly from your website?"

Rep Response "All the cards should come pre-installed with the thermal pads within the next 1-2 weeks."

Anyways...this was the conversation. My plan and anyone that's in my same situation who have just bought a 10 series in the last week or two and just now started learning about the issue. The retailer I purchased from has a 30 day gpu return policy. I'm going to hold on to it for another 2 1/2 weeks and call EVGA back and see if they are ALL shipping with thermal pads. If so, I'll return my product to the retailer and purchase directly from EVGA. That is, if I don't decide to go with the Asus strix within the next 2 weeks. Last night, I was about to return my EVGA 1070 and just purchade the strix. For being a first time of builder, and wantibg quality parts from a dependable manufacturer, and not getting it is just demoralizing. I know things happen, but come on...they are $400+ GPUs.

Asus isn't dependable in any form or shape, tbh.
If you have an issue you're in a world of pain.
2016/11/01 07:32:35
Eurodancer
Yea I know...I guess it's desperation lol. But Im just not impressed with any manufacturer 10 series. I'm thinking of just skipping this series altogether and waiting for the next EVGA series.
2016/11/01 07:34:18
maniax92
I've ordered my 1070 FTW Gaming, but after reading through all these issues I have to cancel the purchase. Too bad.
2016/11/01 07:36:15
Eurodancer
maniax92
I've ordered my 1070 FTW Gaming, but after reading through all these issues I have to cancel the purchase. Too bad.
if you do order again, I would wait until mid November when EVGA advised the thermal pads should be pre-installed.
2016/11/01 07:51:26
maniax92
No, I won't. Especially after seeing they saved money on some kind of VRM heatspreader. It's a risk not worth taking.
2016/11/01 08:37:28
ARIOS-X1
maniax92
No, I won't. Especially after seeing they saved money on some kind of VRM heatspreader. It's a risk not worth taking.


If I were you I'd check out Gigabyte's 10xx series. I have a Gigabyte 970 G1 Gaming and it is a race horse, has the fastest boost clocks of any other card competitor and it stays very cool under 100% load. Auto fan speed never exceeded 68*C nor have I had any temperature or artifact problem. Gigabyte may not have the customer service of EVGA, but they do use high quality components on their video cards and usually have the fastest boost speeds with the best cooling. Their triple fan style is very large though if you have a mid or mini case.
2016/11/01 08:38:42
maniax92
Actually, I chose Asus's Strix version.
2016/11/01 08:39:29
Eurodancer
maniax92
Actually, I chose Asus's Strix version.
do you like it? How has it performed for you? That was my next option.
2016/11/01 08:41:10
whitezero
Sajin
There are no issues. You don't need to do anything.




Everytime I read this lately, this is all I can think of:
 

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