Personally I am not sure where the reports are coming from. All of the techs here at EVGA are concerned when our cards develop any issues, we are all owners of the cards ourselves. We understand completely customer concerns, and I fully expect that as this develops we will have more information to present. As it stands right now if there was a serious issue with the cards we would have a huge number of customers contacting us about their cards failing and having caught fire, I have yet to see a valid case of this. For 10 series cards we are currently offering additional thermal pads for the cards, but these are entirely optional and not needed to improve the stability or performance or lifespan of the cards. We are offering the pads as a gesture of good will to our customers to make the cards run even cooler than they do at present. We take the customer concerns very seriously, if you are having any issues with your card then please do not hesitate to contact us.