Dear EVGA,
 
I have just bought an EVGA 1080GTX and during the past few days there have been several reports regarding the VRMs blowing up due to overheat. I have not yet opened my card since I am still waiting for the rest of the parts the be imported from the UK. As a concerned consumer, I would like to return my cards to the shop and get a credit note.
 
I would like you to reply on this thread should my local agent not accept this.

The EU gives you a lot of flexibility to return and rights of compensation.  I advise if you are concerned to return and to buy another brand.  EVGA has not done a recall, not sure why, nor have they put a official response on a sticky on the forums which people can easily find.  Personally, I did not buy evga this time around because of this.

I've been using EVGA for a long time and this incident has put me off that's why I want to change brand this time. Given the fact that the card is still sealed in the box and it has been only a week since purchase I shouldn't find any problems returning it but you never know.
 
I find it terribly wrong that EVGA has not posted any press release or a recall on these cards since they can seriously damage other system components.

I think EVGA should do a recall. I'm worried about my 1080 FTW tbh.  

I use 2 1070 FTWs for almost 2 months and I do not have any issues. In which conditions are the cards exploding? (max 122% voltage on slave BIOS?)

There is not a single report of VRMs overheating with the FTW series. 
There are reports of faulty VRMs which EVGA has confirmed and given an estimate about 3%-4% of the cards being affected BEFORE 30/8.
 
What to do?
 
On the backside of your EVGA box, there is the serial number. Use this serial number to check via the GuestRMA http://www.evga.com/support/guestregister.asp when your card has been produced and delivered to the reseller.
If before 30/8 there is a 4% chance you have a card with a faulty VRM.
If after, there is no chance.
 
So, you can decide if you want to take the risk or not. A faulty VRM does not mean it WILL combust. There is the much bigger chance it will simply not work properly and give you black screens and freezes with the GPU fans spinning up to 100%
 
This is NOT related to the overheat spin that 2nd class pc media outlets put on the skewed findings of ONE review, which is already called false by EVGA, not condoned by Nvidia because of wrong testing conditions and critizised by individuals with at least basic knowledge in temperature measurements to be inaccurate. Again: There is not a single report publicly available that can pinpoint any issue of the FTW to overheating.
 
Now, the thermal pads EVGA offers for free for cards not having them and are installing on new batches of these cards are to lower the VRM temperatures even further, to put your mind at ease and to be within specs comparable to other brands with VRM cooling via thermal pads. The VRM operate within spec accordingly as EVGA claims. Given that the company puts out  roughly several ten thousands of cards each fiscal year and we see maybe over a dozen issues reported here in the forum about a card being affected by the faulty VRM or some issue with the cooling (pads not touching the chips, I got you guys covered :P) is within acceptable tolerances given that brands like Asus had to pull the plug on an entire line, the Strix o80 and had issues with micron VRAM on other models.

Thanks a lot for all the details, because many articles I have read are misleading.
I checked using your link and it seems that my cards have "Shipped Date:   09/05/2016".
But I never had any black screen or problem. I guess I will continue to use them and hope nothing will happen.

By the way, silly question, this date format is MM/DD/YYY or DD/MM/YYYY? :D

MM/DD/YYYY
 
You are fine. Enjoy your FTWs mate. You won ;D

I just want to play it safe and return the FTW since there are reported issues and given that it's still sealed in box the agent shouldn't find any problems accepting my request according to EU laws.