2016/11/01 05:02:12
max883
The backplate heats upp the vrms and the gpu is getting upp to 8.c hotter. It is burning hot
2016/11/01 05:08:46
FscuderiaX
Let's just hope these cards aren't the next Samsung note 7's and EVGA actually knows the cause of the failures.

What I don't like is the sites saying ALL cards with the ACX cooler are effected. Was this comment made from the results of thermal imaging on all the cards or is it a miscommunication?

We need an acknowledgement of the root cause and clarification on who is effected. Thanks.
2016/11/01 05:31:51
brokencross
FscuderiaX
What I don't like is the sites saying ALL cards with the ACX cooler are effected. Was this comment made from the results of thermal imaging on all the cards or is it a miscommunication?

It seems so, since it's an ACX issue. Only the reference design doesn't suffer from hot VRMs.
Additionally, it seems people with 1070 SCs are reporting more issues than FTW users.
2016/11/01 05:47:54
FscuderiaX
Right, but on the other hand you have EVGA saying it's only on cards with the custom pcb, then again they're offering thermal pads to people with SC cards on reference pcb's. I have the SC black edition which has the reference pcb and no backplate. I don't think the thermal pads work in this case but the question is are these cards effected by the hot spotting or not? For all we know they are but since there's no backplate and the pads won't work we're left without a solution since it would require a ground up redesign.

Unless.......EVGA sends back plates and thermal pads to owners of the Black Edition cards.
2016/11/01 05:50:08
brokencross
FscuderiaX
Right, but on the other hand you have EVGA saying it's only on cards with the custom pcb, then again they're offering thermal pads to people with SC cards on reference pcb's. I have the SC black edition which has the reference pcb and no backplate. I don't think the thermal pads work in this case but the question is are these cards effected by the hot spotting or not? For all we know they are but since there's no backplate and the pads won't work we're left without a solution since it would require a ground up redesign.

Unless.......EVGA sends back plates and thermal pads to owners of the Black Edition cards.

EVGA will send two sets of thermal pads. Ones you'll install between the mid plate and the heatsink and the other that you'll install between the pcb and back plate.
2016/11/01 05:52:10
Akwrath
Is there a way to identify if my card had the thermal pad installed? I purchased this weekend at micro-center.
 
I have my serial # handy. Thanks!!!
2016/11/01 05:58:36
brokencross
Akwrath
Is there a way to identify if my card had the thermal pad installed? I purchased this weekend at micro-center.
 
I have my serial # handy. Thanks!!!


Input your serial in this page http://www.evga.com/support/guestregister.asp
(You'll have to be logged out)
Then it'll show you when the card was shipped. But it probably doesn't have them installed. Nobody from EVGA said anything about a date from which the cards started being shipped with thermal pads.
2016/11/01 06:39:51
Akwrath
brokencross
Akwrath
Is there a way to identify if my card had the thermal pad installed? I purchased this weekend at micro-center.
 
I have my serial # handy. Thanks!!!


Input your serial in this page 
(You'll have to be logged out)
Then it'll show you when the card was shipped. But it probably doesn't have them installed. Nobody from EVGA said anything about a date from which the cards started being shipped with thermal pads.


Thanks. It shows my Shipped date as of 9/20/16.

I guess I need to find out what a thermal pad looks like to confirm it. Do I need to remove my GPU from the case?
 
2016/11/01 07:19:13
brokencross
Akwrath
brokencross
Akwrath
Is there a way to identify if my card had the thermal pad installed? I purchased this weekend at micro-center.
 
I have my serial # handy. Thanks!!!


Input your serial in this page 
(You'll have to be logged out)
Then it'll show you when the card was shipped. But it probably doesn't have them installed. Nobody from EVGA said anything about a date from which the cards started being shipped with thermal pads.


Thanks. It shows my Shipped date as of 9/20/16.

I guess I need to find out what a thermal pad looks like to confirm it. Do I need to remove my GPU from the case?
 


Don't bother. It doesn't have any thermal pads between the mid plate and the heatsink nor between the pcb and the back plate.
Mine was shipped in 9/22/16.
2016/11/01 17:55:16
fotingo
I just wanted to add my experience for the record and for whomever it may help ease their minds.
 
I have an EVGA GTX 1070 SC which I've used since 9/27. According to the serial number the card was shipped 6/21.  I've ran this card with +100 on the core, +500 on the memory, and 112% on the power limit at a constant 80-85°C (when gaming) for the past month or so. I live in a hot humid place and I have a small cramped case which explains my horrid temps. Also I'm the second owner of the card, as I bought it off of someone else who probably used it as much as myself. ALSO, I ran my CPU stupidly hot for some time as I let the voltage on Auto when I OCed and temps were craaaazy inside my case for like 2 weeks until I finally undervolted the CPU. As of today (knocks on wood) I have had zero black screens, zero graphics driver crashes, zero throttling, and of course no catastrophic failures. And as I observe the gpu from the front (where the evga light up logo is) I can see that the pcb components are in contact with what I think are thermal pads which in turn seem to be in contact with the mid plate.
 
Nevertheless, as of today, I have returned my GPU OC settings to default and I've ordered the thermal pad kit just to be safe. 

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