2016/10/29 11:25:23
adamchamney@yahoo.com
Hello I have an EVGA 1070 SC GAMING ACX 3.0. Does the same problem of overheating VRMs effecting the FTW versions apply to the 1070 SC?
Or Is this problem ONLY specific to the FTW cards, or could it be an issue on my 1070 SC.
Should I get these thermal pads being offered? 
There seems to be so much contrasting info out there.
Thanks
2016/10/29 11:49:32
bissagars
My guess not, it is offered for the SC just for better temps but it is more related to the FTW design more because the VRAM is very close to the hot spot but the SC is using the reference design, still missing the thermal pad but the overall temp in the VRAM area is going to be lower in the SC. Can EVGA confirm that?
2016/10/29 12:34:46
GloR1ouS_
Response I got from a ticket:
 
The hotspot issue is a misconception based on a review where the reviewer in question was running Furmark, an extreme usage case, as most overclockers know. We believe this is a good approach to have some idea about the graphics card limit, and the thermal performance under the worst case scenario. EVGA has performed a similar qualification test during the design process, at a higher ambient temperature (30C in chamber) with a thermal coupler probe directly contacting the key components and after the Toms Hardware (Germany) review, we have retested this again. The results in both tests show the temperature of PWM and memory is within the spec tolerance under the same stress test, and is working as originally designed with no issues.

As for your card, it is not affected, as the "issue" has only been found to affect the FTW models, which are a non-reference PCB. Your card, the SC, and other reference PCB models do not exhibit this "hotspot". However, if you wish to obtain the thermal pads for your card, you may do so, as long as your product is ACX 3.0 and has a backplate. To request these, please go to http://www.evga.com/thermalmod
2016/10/29 12:42:55
adamchamney@yahoo.com
GLoR1ous Thank you!
It makes sense that the SC version would not have problem, as it is a reference PCB as opposed to the FTW.
I have never taken a video card apart before, and I really do not want to to install these pads.
2016/10/29 13:13:13
EVGATech_JosephL
GloR1ouS_ is correct. I can assure you that there is no overheating/VRM issue. The tests that were performed are not considered to reflect a real world usage environment. We performed similar tests at a higher temperature using more accurate equipment and found much different results.
 
Even if you owned an FTW the thermal pad modification is not necessary but just an added bonus we are offering because we would like our customers to be as happy with our products and services as possible. If you would like to install the thermal pads you can feel free to request them HERE.
 
Here is the result of our tests: 

 
As you can see the temperatures are well within spec.
2016/10/29 13:29:49
SAO Beater
Is the 1080 classified affected by this
2016/10/29 13:42:06
EVGATech_JosephL
SAO Beater
Is the 1080 classified affected by this

Fortunately none of the cards are effected by an overheating/VRM issue. The review that was done was not an accurate way to test and we are working with Tom's Hardware to retest this.
2016/10/29 13:44:47
bissagars
EVGATech_JosephL
SAO Beater
Is the 1080 classified affected by this

Fortunately none of the cards are effected by an overheating/VRM issue. The review that was done was not an accurate way to test and we are working with Tom's Hardware to retest this.




But what about these reports showing this cards catching fire if there is no overheating?
2016/10/29 13:50:41
ipkha
Individual reports ofor damage have to be taken with a grain of salt. Bad or faulty components can cause these problems and are in essence unavoidable. If there were a real problem we'd see many more reports. There's always a small failure rate of any component, so some things aren't related to this issue.
2016/10/29 14:22:03
EVGATech_JosephL
bissagars
EVGATech_JosephL
SAO Beater
Is the 1080 classified affected by this

Fortunately none of the cards are effected by an overheating/VRM issue. The review that was done was not an accurate way to test and we are working with Tom's Hardware to retest this.




But what about these reports showing this cards catching fire if there is no overheating?


A quick Google search will yield results of many 1070/1080 cards of all brands catching fire. Also 980 Ti's, 970's even 9800's and 6600's. Unfortunately there are going to be a certain number of failures in any series across all brands.
 
There are a couple factors that contribute to this snowball that has turned into an avalanche. EVGA has a very active forum and community, a large portion of Nvidia graphics cards come from EVGA and we produce some of the highest quality enthusiast grade products. Also, the black screen issue effecting 3% of the 1080 FTW's contributed to the rumors when this review was released. I can confirm that the black screens have no relation to VRM temperatures and has since been fixed. Neither do the occasional melted or burnt component. This is just a quagmire of the manufacturing process when producing many tens of thousands of cards.

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