2016/10/29 08:58:27
maniacvvv
ChristoSolace
Well if that is the final say, that is totally fine then. I have just contacted Amazon and explained to them what is going on with the hardware and its eligibility and will be returning these cards and placing a new order from Amazon that originates from their warehouse. I hope i am not given any type of retaliatory treatment because i have been misled by Amazon. 




Thas was going to be my next suggestion, dealing with Amazon
Sounds like its going to work out OK, congrats.... hate to see bad things happen to anyone, especially to those willing to pay more than retail.
 
When it comes to great products and customer service nobody beats EVGA, thats why we all buy their stuff and hang around here 
2016/10/29 09:02:01
bcavnaugh
rjohnson11
I can't see the screenshot. I recommend you host the photo on photobucket and then post it here


 http://i.imgur.com/p3J77Eb.png
 
It has been more than 4 Months on this Order, passed the 90 Days. 25 June 2016
When did you submit for a Step-Up?
2016/10/29 09:11:05
ChristoSolace
I registered these and put them in the Step up a couple days after the purchase date. I have been waiting in Queue for my Step up since a couple days past the purchase date. 
2016/10/29 09:12:16
bcavnaugh
ChristoSolace
I registered these and put them in the Step up a couple days after the purchase date. I have been waiting in Queue for my Step up since a couple days past the purchase date. 


Then you bought the cards to only Step-Up I see.
2016/10/29 09:13:37
ChristoSolace
Yes because i knew i was going to wait a while, so i figured to get the cards, use them while i wait for my turn for the step up. 
2016/10/29 09:13:39
maniacvvv
ChristoSolace
maniacvvv
Game over
 
A perfect example of a lack of stock -and- a lack patience, leading to a very unwelcome and expensive result.
While do I feel sorry for the OP, there is no way for EVGA to be able to work with him. The chain of custody is quite clear in this case...
Originally sold by Newegg, bought DealsPro1 and the price was marked up and it was resold on Amazon.
-->Game completely Over as far as stepup is concerned
 
For those in a big hurry and buying for a future stepup, dont think the DETAILS do not really matter or you will end up like the OP




Your smartass response was not necessary. In this case I AM NOT LOSING ANYTHING because i am returning these cards and placing a new order. Unless EVGA finds a way to take retaliatory measures against me (illegally) because of a technical error in part of Amazon, then they would be in much trouble for discrimination. 




My comment was simply a warning to others buying from Amazon
 
You are certainly not the first or the last to end up here on the forums with -real problems- from buying on the Amazon Marketplace.
You are quite lucky Amazon is letting you return the cards, as that is not always the case...
 
 
 
 
2016/10/29 09:16:23
ChristoSolace
maniacvvv
ChristoSolace
maniacvvv
Game over
 
A perfect example of a lack of stock -and- a lack patience, leading to a very unwelcome and expensive result.
While do I feel sorry for the OP, there is no way for EVGA to be able to work with him. The chain of custody is quite clear in this case...
Originally sold by Newegg, bought DealsPro1 and the price was marked up and it was resold on Amazon.
-->Game completely Over as far as stepup is concerned
 
For those in a big hurry and buying for a future stepup, dont think the DETAILS do not really matter or you will end up like the OP




Your smartass response was not necessary. In this case I AM NOT LOSING ANYTHING because i am returning these cards and placing a new order. Unless EVGA finds a way to take retaliatory measures against me (illegally) because of a technical error in part of Amazon, then they would be in much trouble for discrimination. 




My comment was simply a warning to others buying from Amazon
 
You are certainly not the first or the last to end up here on the forums with -real problems- from buying on the Amazon Marketplace.
You are quite lucky Amazon is letting you return the cards, as that is not always the case...
 
 
 
 




They are letting me because of the implications their customer service has put me in from a financial standpoint. They realize that my intentions for the purchase and the process from EVGA must be honored. And in order to do so, their receipt and service must fall under the rules. 
2016/10/29 09:22:03
maniacvvv
ChristoSolace
maniacvvv
ChristoSolace
maniacvvv
Game over
 
A perfect example of a lack of stock -and- a lack patience, leading to a very unwelcome and expensive result.
While do I feel sorry for the OP, there is no way for EVGA to be able to work with him. The chain of custody is quite clear in this case...
Originally sold by Newegg, bought DealsPro1 and the price was marked up and it was resold on Amazon.
-->Game completely Over as far as stepup is concerned
 
For those in a big hurry and buying for a future stepup, dont think the DETAILS do not really matter or you will end up like the OP




Your smartass response was not necessary. In this case I AM NOT LOSING ANYTHING because i am returning these cards and placing a new order. Unless EVGA finds a way to take retaliatory measures against me (illegally) because of a technical error in part of Amazon, then they would be in much trouble for discrimination. 




My comment was simply a warning to others buying from Amazon
 
You are certainly not the first or the last to end up here on the forums with -real problems- from buying on the Amazon Marketplace.
You are quite lucky Amazon is letting you return the cards, as that is not always the case...
 
 
 
 




They are letting me because of the implications their customer service has put me in from a financial standpoint. They realize that my intentions for the purchase and the process from EVGA must be honored. And in order to do so, their receipt and service must fall under the rules. 




I am glad its working out...
 
Make sure you keep everything you get from amazon and get your cards registered and invoice uploaded...
And I wouldn't be surprised if you called EVGA and talked it over, that they might even (maybe) let you keep your place in stepup
 
Thats EVGA 
2016/10/29 09:25:42
EVGATech_JosephL
ChristoSolace
Well if that is the final say, that is totally fine then. I have just contacted Amazon and explained to them what is going on with the hardware and its eligibility and will be returning these cards and placing a new order from Amazon that originates from their warehouse. I hope i am not given any type of retaliatory treatment because i have been misled by Amazon. 


There will be no retaliation at all. We are not pleased to have to turn down a Step Up by any means. Unfortunately we have to follow the terms to remain fair to everyone. Without being able to verify the invoice to our standards it is not possible to get the request approved.
 
I am glad to hear that Amazon is working with you on this issue. If you experience further hassle then PM me and I will see if there is anything we can do to assist you.
2016/10/29 09:25:56
bcavnaugh
maniacvvv
ChristoSolace
maniacvvv
Game over
 
A perfect example of a lack of stock -and- a lack patience, leading to a very unwelcome and expensive result.
While do I feel sorry for the OP, there is no way for EVGA to be able to work with him. The chain of custody is quite clear in this case...
Originally sold by Newegg, bought DealsPro1 and the price was marked up and it was resold on Amazon.
-->Game completely Over as far as stepup is concerned
 
For those in a big hurry and buying for a future stepup, dont think the DETAILS do not really matter or you will end up like the OP


Your smartass response was not necessary. In this case I AM NOT LOSING ANYTHING because i am returning these cards and placing a new order. Unless EVGA finds a way to take retaliatory measures against me (illegally) because of a technical error in part of Amazon, then they would be in much trouble for discrimination. 




My comment was simply a warning to others buying from Amazon
 
You are certainly not the first or the last to end up here on the forums with -real problems- from buying on the Amazon Marketplace.
You are quite lucky Amazon is letting you return the cards, as that is not always the case...




Man I here you on this one, I have NOT ordered from Amazon any EVGA Products because of this exact issue.
Even 3rd Party Sellers are Shipped and Marked Prime now and that is was is causing so many problems now.
 

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