acxcoolerssuck

NucleusX

acxcoolerssuck
1mm thick, i measured them when i first disassembled the card. and evga official said it is 1mm too. 

 
1.5mm it is then. If thats not what EVGA sends out, then ill keep em for spares and buy my own.

what evga is sending out about the thermal pads request is not for the stock pads replacement but rather additional pads for additional purpose. the bad contact problem is not an additional problem but it is the nature of the cooling.

Yeh my bad. But i think ill be replacing the memory pads with thicker ones anyways to be on the safe side.

NucleusX

acxcoolerssuck

NucleusX

acxcoolerssuck
1mm thick, i measured them when i first disassembled the card. and evga official said it is 1mm too. 

 
1.5mm it is then. If thats not what EVGA sends out, then ill keep em for spares and buy my own.

what evga is sending out about the thermal pads request is not for the stock pads replacement but rather additional pads for additional purpose. the bad contact problem is not an additional problem but it is the nature of the cooling.

Yeh my bad. But i think ill be replacing the memory pads with thicker ones anyways to be on the safe side.

i am still waiting for evga reply. if they dont give a (Deleted for Foul Language) about this then i have to buy the pads by myself. 
 
the stock pads: vram pad is 1mm and vrm pad is 2mm, if i remember them correctly.
so if you are going to buy you own pads, then 1.5mm and 2.5mm respectively should be fine.
 

 
Temp locking for review.
 
 
EDIT: Reminder that Foul Language is not allowed. Warnings in the future may be issued. Thanks.
 
 
UNLOCKING

acxcoolerssuck

NucleusX

acxcoolerssuck

NucleusX

acxcoolerssuck
1mm thick, i measured them when i first disassembled the card. and evga official said it is 1mm too. 

 
1.5mm it is then. If thats not what EVGA sends out, then ill keep em for spares and buy my own.

what evga is sending out about the thermal pads request is not for the stock pads replacement but rather additional pads for additional purpose. the bad contact problem is not an additional problem but it is the nature of the cooling.

Yeh my bad. But i think ill be replacing the memory pads with thicker ones anyways to be on the safe side.

i am still waiting for evga reply. if they dont give a (Deleted for Foul Language) about this then i have to buy the pads by myself. 
 
the stock pads: vram pad is 1mm and vrm pad is 2mm, if i remember them correctly.
so if you are going to buy you own pads, then 1.5mm and 2.5mm respectively should be fine.
 

Still awaiting approval myself. I'm starting to think EVGA should redesign the ACX 3.0 and have those sent out as
replacements rather than thermal pads. Might sound extreme, but its better than a recall. It seems they've given
the base plate too much heat to deal with on its own. A 1mm piece of metal would be terrible at sinking that much
heat from both the memory modules and the VRM's, having no fins and little mass to help radiate the heat away.

So @jacob i think a response is in order on this.  In the EU you can face very harsh sanctions for this as your cooling does not cool, as it even does not touch the aluminum via the thermal pad (in basic terms).  Now on the states side, you better get ahead of this, because that simply isn't right.  And I can already see attorneys getting involved considering your issues with the 1000 series cards, and hiding the issues.
 

First thing first I really need those pads for replacement asap

As I dismantled my EVGA yesterday and I didn't see such gaps, this def. hints towards a QC issue.

Angier_1985
As I dismantled my EVGA yesterday and I didn't see such gaps, this def. hints towards a QC issue.

cant tell from dismantled cooling plate, may not be accurate enough.
the most accurate method to check this problem should be taking photo with spot light from the top of the card given the cooling plate is mounted properly.

acxcoolerssuck

Angier_1985
As I dismantled my EVGA yesterday and I didn't see such gaps, this def. hints towards a QC issue.

cant tell from dismantled cooling plate, may not be accurate enough.
the most accurate method to check this problem should be taking photo with spot light from the top of the card given the cooling plate is mounted properly.

If there is an impression from the VRam or VRM on the pads, there is contact. You can't get them impression without contact. Mine clearly show contact when removed the plate is removed.

acxcoolerssuck

Emwun Garand
One of my cards has a noticeable gap between the pads and memory, the other does not. I plan on doing a heavy gaming session this weekend to see if any of the issues pop up on either card. 

would you mind to take a photo on that and upload it here?

 
I just posted the full teardown of both of my cards on Reddit in r/nvidia