2016/10/26 08:29:59
RJ8812
Hello,
 
I recently found out that I needed to replace the power supply to my Dell XPS 430. I bought the EVGA 430W as a replacement. Installation went quite smoothly, connected all the right cords, plugged in the power cord, flipped the switch and the fan started running. So I turned the computer on, it got to the desktop and started to load everything up, but then the computer shut off and I can't get it back on. The fan is not running any more. When I turn the power button to the power supply on the fan moves a little bit, but that's it.
 
Anyone know what the problem could be? 
2016/10/26 09:16:40
bcavnaugh
Welcome to the Forms RJ8812
 
Did you REMOVE All of the Older Power Cables and Used ONLY the Cables that came with your New PSU?
Did you remember to connect the 4-Pin MB Connector?
You would use the 8-Pin CPU Cable that came with your New PSU, it will split into 2 4-Pin Connectors.
2016/10/26 09:22:07
RJ8812
bcavnaugh
Welcome to the Forms
 
Did you REMOVE All of the Older Power Cables and Used ONLY the Cables that came with your New PSU?
Did you remember to connect the 4-Pin MB Connector?


 
Thank you for the reply!

Yes. I removed the old PSU and all of the cables that were connected. The 4-Pin cable is connected to the MB
2016/10/26 09:23:33
bcavnaugh
Why did you feel that you needed to replace your Power Supply?
Did you Test the Power Supply Before you installed it?
Is the Power Supply Switch set to I or O?
2016/10/26 09:28:44
bob16314
Welcome to the forums..Since that PSU doesn't come with a PSU Tester adapter for the 24-pin ATX connector, what you should do is bench test the PSU itself by jumping the PS_ON to a COM terminal of the 24-pin ATX connector as described here by Corsair (scroll down to the 'PSU Paper Clip Test')..See if the unit turns on/the fan spins..If it does not, the unit is faulty.
2016/10/26 09:28:51
RJ8812
bcavnaugh
Why did you feel that you needed to replace your Power Supply?




My computer wasn't turning on. The power light was blinking amber. I looked up to see what that meant, and from what I read, it means that the PSU was no longer functioning and needed to be replaced 
2016/10/26 09:32:10
bcavnaugh
"blinking amber" Yep on the Dell it means new power supply.
 
bob16314  has your back now so follow his suggestions.
2016/10/26 09:32:55
RJ8812
bob16314
Welcome to the forums..Since that PSU doesn't come with a PSU Tester adapter for the 24-pin ATX connector, what you should do is bench test the PSU itself by jumping the PS_ON to a COM terminal of the 24-pin ATX connector as described by Corsair (scroll down to the 'PSU Paper Clip Test')..See if the unit turns on/the fan spins..If it does not, the unit is faulty.


 ok great...I will try this and get back to you
2016/10/26 09:48:04
RJ8812
bob16314
Welcome to the forums..Since that PSU doesn't come with a PSU Tester adapter for the 24-pin ATX connector, what you should do is bench test the PSU itself by jumping the PS_ON to a COM terminal of the 24-pin ATX connector as described by Corsair (scroll down to the 'PSU Paper Clip Test')..See if the unit turns on/the fan spins..If it does not, the unit is faulty.




Ok I did the paper clip test and the PSU fan is not spinning. Does that mean my new PSU is faulty??
2016/10/26 09:54:03
bob16314
Yes..Contact the retailer you bought it from for a replacement or refund for the failed unit, or register the unit by clicking 'Member' on the EVGA home page, then 'My Products', then 'Register Product' and then contact EVGA about setting up an RMA or a refund.
 
See the stickies at the top of the EVGA Warranty Questions section of the forum for more details and helpful information, such as uploading your invoice.
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