Hello I am worried that the GTX 1080 FTW that I bought July 18th and recieved/registerd on the 26 th will start giving me the black screen crashes or outright die possibly taking my computer with it.  I have not had any issues while using the card at the box settings but I am worried it is only a matter of time before it's memory fail.  I did have an endless restart issue a few days ago but that make be related to my cpu being overclocked and the issue has not showed up in the past two days.  EVGA offered thermal-pads and i have signed up to recieve them but that may not help if the WRM's are running out of spec and fail because of a factory defect.  I have been an EVGA customer since 2005 and am VERY angry that this company would skimp on quality control this badly, I am considering asking for my money back in exchange for this possibly dangerously defective product and wonder if I should just do it.

The only options you have is rma for a possible refurbished card.
Use the pads evga supply and hope your card is not damaged
Or try and get a refund and buy something else.
I'm thinking the same thing as you as I'm not happy that possibly the most important part of my gaming pc is the gfx card and it could be faulty or damaged already. I am also out of my 30 days for returning and all I could do now is try and sell it on but who`s gonna want to buy it now after all this??
 

Why not rma it and get a card that is defect free? Am I missing something here? The card is warrantied and you're protected. Send it in, they will cross ship for you as they did for me and you are never without a card and you will get a new worry free card. This is pretty much a no brainer and EVGA is a good freaking company.

jarablue
Why not rma it and get a card that is defect free? Am I missing something here? The card is warrantied and you're protected. Send it in, they will cross ship for you as they did for me and you are never without a card and you will get a new worry free card. This is pretty much a no brainer and EVGA is a good freaking company.

 
EVGA doesn't always give customers a free cross-ship.
 
 
Standard Cross-ship

1. Standard Cross-Ship RMA
   • EVGA account membership and registration is required to contact customer service for troubleshooting and receive a support ticket for an RMA request.
   • After an RMA request is approved, you will be required to pay for the full replacement collateral price of your product. Cost of collateral is determined by EVGA.
   • EVGA will ship via ground shipping to you within 1-3 business days.
   • You will then be responsible for shipping your defective product back to EVGA, following our shipping guidelines.
   • Upon receipt of your product, without damage, EVGA will refund the collateral paid in full. Your original product MUST be returned to EVGA within your 45 day RMA approval window in order to receive your collateral returned.
   • The complete refund process may take 7-14 business days.

 
 
 
 
EVGA Advanced RMA costs $30-50 (depending on shipping you want) 
 
Customers may purchase an EAR plan at the time of registration, if registration is within 30 days of the purchase date and you are the original owner, to take advantage of this premium service. During the registration process, you will be asked if you want to participate in the EAR program. You can then purchase the plan that fits your needs. You may decline purchasing the EAR for your product at the time of registration, you will be able to purchase an EAR anytime within 30 days of the purchase date.
 

• EAR is only available to the original owner of the product.
• Currently EAR is ONLY available to residents in the contiguous "lower 48" United States.
• EAR is NOT available in Alaska, Hawaii, military deployment PO boxes, Canada or Mexico.

 (evga only puts a small hold of like $1.20 on your debit/credit card.)
 
 
 

I don't understand the concern exactly...

I bought an FTW and had to get a complimentary RMA it back cuz it died on day 1 - but why would you be so worried? It's been working fine since July right?? The issue only effects 3-4%

jeremykrak
I don't understand the concern exactly...

I bought an FTW and had to get a complimentary RMA it back cuz it died on day 1 - but why would you be so worried? It's been working fine since July right?? The issue only effects 3-4%

The nature of component degradation is that failure occurs over extended periods of time, not instantly. It is also a fact that the VRM area gets hotter than it ideally should, and increased degradation of the GDDR5 next to it is almost a given. Users can experience problems later in the lifespan of the card because currently its a lot of GPU horsepower and not everyone needs it all today. Add a bit of age and dust... If it already affects 3-4% right after release, check back in a year's time and you can probably double that number. Those thermal pads for *all* users are not there without reason, and as I gathered will also be added to new products from now on - that alone says it all.

Vayra86
The nature of component degradation is that failure occurs over extended periods of time, not instantly. It is also a fact that the VRM area gets hotter than it ideally should, and increased degradation of the GDDR5 next to it is almost a given. Users can experience problems later in the lifespan of the card because currently its a lot of GPU horsepower and not everyone needs it all today. Add a bit of age and dust... If it already affects 3-4% right after release, check back in a year's time and you can probably double that number. Those thermal pads for *all* users are not there without reason, and as I gathered will also be added to new products from now on - that alone says it all.

+1
 
 
The hotter a component burns, the faster it will die. Approaching, or exceeding the specification tolerance also accelerates this process. Its a fundamental fact of electronics.

So, let me see if I get this straight:
 
1. You own an EVGA 1080 FTW card
2. It's been running great for you and you have no issues
3. You are concerned that there might possibly be a future potential issue that maybe might appear
 
It's not in EVGA's (or any company's) best interest to knowingly sell bad hardware.
 
Why would EVGA (or any company) honor a warranty claim to the tune of "I don't have an issue, but I want a new/different card because there might be one potentially in the future"?
 
It's EVGA.  If there is an issue, they got your back.  EVGA is known for going out of their way to keep their customers happy.
 
As I see it, you have the following two options:
 
1. Sell the card and buy a different one (you will get less than what you paid for it...it's used hardware)
2. Enjoy the card.  If anything happens, EVGA has your back
 
For reference, I own an EVGA 1080 FTW card.  It's been running folding @ home 24/7 since I got it back in July.  I am not concerned.

I've got an EVGA 1070 FTW.  I was concerned at first, I contacted my (UK) retailer to be told a 10% restocking fee would be implied and return postage, which would equate to $70.
 
I only ordered my card just over a week ago, but it's old stock - it came with Samsung memory, EVGA shipping date July.  I've ordered the thermal pads and will see how I get along.
 
The fact remains - EVGA still have the best customer support out of all the manufacturer brands their is, this is why I buy EVGA products.  Also with EVGA step-up, their might be better cards available in 3 months time.
 
I'm still a happy customer, so my advice is don't worry about it, EVGA have your back. 

My GTX 1080 FTW only gets up to 60 degrees right now here in early winter conditions. For me the ideal situation was to use an overly large case and keep the case fans going on high, but I now have set these on the lowest setting. The temps only went up a degree or two. In the summer the temps never went over 64-65 degrees. I don't have air conditioning in the house.
 
These temps are with folding at home ongoing on the GPU so this is nearly 100 percent load on the GPU.