2016/10/25 05:09:48
ATRedline
Hi, thats me again. Here already was my thread, here it is:
http://forums.evga.com/FTW-1080-failure-m2532201.aspx#2532201
 
So, i understand why my FTW so HOT. There is two troubles, trouble n.1:
1) The GPU chip is bumpy (or uneven, i dont know how to say right), as in attached image, and it isnt contact with the cooling radiator well, also i think what its whe reason of bad overclocking abbility, cause some parts of chip is hotter than sensor show (and its show HOT), cause they dont touch radiator. How such chip was passed QC? And the chip also changed the colour after the few mounts of work
2) The memory chips isnt in contact with thermal pads on thermalplate, as in attached picture shown. I cant take a photo of this, cause its difficult in such place with such macro-things, but i take a photo of unassembled card - you can see, what the VRM parts and one of memory chips is wet of cooling pads, but other memory chips is dry.
 
 What can i do with such videocard? I bought it in "Computer Universe" of Germany, but i'm from Russia, can i use my warrianty to change this card to other one?

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2016/10/25 05:19:53
Scarlet-Tech
Did you purchase this new?

Was there thermal material on the core when you removed the cooler?

Can you get closer pictures of the heat spreader plate as well as pictures of the thermal tape on each section to see if there is appropriate impressions?
2016/10/25 05:38:19
Sean1976
I wouldn't of self diagnosed, especially under warranty. RMA the card if it runs oddly compared to others FTWs.
2016/10/25 08:26:36
ATRedline
Scarlet-Tech
Did you purchase this new?

Yes, and wait for it for 1.5 months((
 
Scarlet-Tech
Was there thermal material on the core when you removed the cooler?

Yes, of coarse it was
 
Scarlet-Tech
Can you get closer pictures of the heat spreader plate as well as pictures of the thermal tape on each section to see if there is appropriate impressions?

Its done, in attachments, also, please, watch this videos:
https://yadi.sk/d/SEiBc_cIxbZ6T
(i dont know, is this site has an english version, if not, then Download button called "Скачать" at the upper-right side)

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2016/10/25 08:29:07
ATRedline
and more

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2016/10/25 08:32:56
ATRedline
the last one

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2016/10/25 08:50:20
Scarlet-Tech
With it being a brand new card, I would request an RMA. I am very sorry to see these issues, but something is definitely a little bit off, and EVGA will probably want to take a look and see what happened.

If you have registered your gpu, then use that to contact support and set up a support ticket.
2016/10/25 09:13:08
ATRedline
Ok, thanks, will try
2016/10/25 09:16:32
Scarlet-Tech
Hopefully the next card treats you well.
2016/10/25 09:21:02
ksgnow2010
Hrm - kind of makes me (an EVGA fan boy) doubt the claim that each FTW is tested...
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