2016/10/20 09:46:26
Mousy
bcavnaugh
 
What is your Ram Full Model Number?



The RAM model number is: CMK32GX4M4A2666C16
 
Okay so I think I know the issue and I think I know the solution. Basically the board I have is running a BIOS version that isn't compatible with my Broadwell-E CPU and I need to update the BIOS. The issue this creates is I don't have 2011-3 socket type CPU's just laying around for this such occasion. However luckily for me I just build 10 systems for my university that use 2011-3 socket type so hopefully I can use one of those CPU's to update the BIOS so I can then use my Broadwell-E CPU. Hopefully.
 
2016/10/20 09:51:10
bcavnaugh
Mousy
bcavnaugh
 
What is your Ram Full Model Number?



The RAM model number is: CMK32GX4M4A2666C16
 
Okay so I think I know the issue and I think I know the solution. Basically the board I have is running a BIOS version that isn't compatible with my Broadwell-E CPU and I need to update the BIOS. The issue this creates is I don't have 2011-3 socket type CPU's just laying around for this such occasion. However luckily for me I just build 10 systems for my university that use 2011-3 socket type so hopefully I can use one of those CPU's to update the BIOS so I can then use my Broadwell-E CPU. Hopefully.
 


You can also open a Support Ticket and request a Bios Chip
How Old is this Motherboard?
 
CMK32GX4M4A2666C16 are you sure it is not this "CMK32GX4M4A2666C16R" CMK32GX4M4A2666C16 is not on the supported list.
2016/10/20 09:52:08
Mousy
bcavnaugh
 
You can also open a Support Ticket and request a Bios Chip
How Old is this Motherboard?




I have a support ticket open I am just waiting on their reply. I bought the motherboard new about a month ago and what do you mean by a BIOS chip?
2016/10/20 09:57:20
bcavnaugh
Mousy
bcavnaugh
 
You can also open a Support Ticket and request a Bios Chip
How Old is this Motherboard?




I have a support ticket open I am just waiting on their reply. I bought the motherboard new about a month ago and what do you mean by a BIOS chip?


EVGA will send you a Bios Chip to put in your Motherboard to support New CPUs or if you corrupt your Bios.
2016/10/20 09:58:30
bcavnaugh
Maybe your CPU Cooler is on to Tight.
Remove the CPU Cooler and check for Bent CPU Socket Pins.
2016/10/20 11:14:06
arestavo
http://www.evga.com/support/manuals/ 
 
Page 8 and 9 of Part 1 of the X99 Micro 2 manual, number 25 shows the removable BIOS chip.
 
EVGA included that for cases just like this if the user buys a newer CPU that isn't supported without a newer BIOS released after the motherboard was shipped out (to the retailer).
 
 
2016/10/20 11:35:31
Mousy
Okay thanks for all the help!
2016/10/20 15:43:39
bob16314
I feel your pain, Mousy..But if it's an emergency, you're inclined to do so and you have access to another X99 mobo (maybe one of the 10 systems you built for your university), you can take the BIOS chip from your X99 and put it in another X99 to flash it.
 
Boot the functioning X99 into Windows, grab the BIOS flash tool .zip and extract it..Carefully swap out the BIOS chip with yours while the machine is running and in Windows..Run the update.bat to flash it per the Windows Installation instructions (in the Notes) on your BIOS download page..After the flash and the machine shuts down, swap BIOS chips back again.
 
Swapping out the BIOS chips may be (probably) easier than swapping out CPUs..Otherwise, wait for EVGA to reply about sending you a new replacemrnt BIOS chip.
 
Just another thought here..Good luck.
 
On a side note, I wish that not only EVGA (hint), but all enthusiast mobo manufacturers these days would get onboard with something like ASUS USB BIOS Flashback where you only need power to the mobo to flash the BIOS..No CPU, no RAM, no nothing needs to be installed to flash the BIOS from a USB stick.
2016/10/20 16:01:08
GTXJackBauer
bob16314
On a side note, I wish that not only EVGA (hint), but all enthusiast mobo manufacturers these days would get onboard with something like ASUS USB BIOS Flashback where you only need power to the mobo to flash the BIOS..No CPU, no RAM, no nothing needs to be installed to flash the BIOS from a USB stick.




That would be great and one less hassle on the customer and the mfger has to deal with.
2016/10/20 16:13:52
Mousy
bob16314
I feel your pain, Mousy..But if it's an emergency, you're inclined to do so and you have access to another X99 mobo (maybe one of the 10 systems you built for your university), you can take the BIOS chip from your X99 and put it in another X99 to flash it.
 
Boot the functioning X99 into Windows, grab the BIOS flash tool .zip and extract it..Carefully swap out the BIOS chip with yours while the machine is running and in Windows..Run the update.bat to flash it per the Windows Installation instructions (in the Notes) on your ..After the flash and the machine shuts down, swap BIOS chips back again.
 
Swapping out the BIOS chips may be (probably) easier than swapping out CPUs..Otherwise, wait for EVGA to reply about sending you a new replacemrnt BIOS chip.
 
Just another thought here..Good luck.
 
On a side note, I wish that not only EVGA (hint), but all enthusiast mobo manufacturers these days would get onboard with something like where you only need power to the mobo to flash the BIOS..No CPU, no RAM, no nothing needs to be installed to flash the BIOS from a USB stick.




Wow thanks for all the help and suggestions! I will look into swapping the BIOS chips but at this point I am probably just going to swap out the CPU's as I want to check my gear to make sure that it all works but thank you for all the help!

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