2016/10/21 12:27:54
EVGA_JacobF
Please see below message:
 

“The test used in the referenced review from Toms Hardware (Germany) is running under Furmark, an extreme usage case, as most overclockers know. We believe this is a good approach to have some idea about the graphics card limit, and the thermal performance under the worst case scenario. EVGA has performed a similar qualification test during the design process, at a higher ambient temperature (30C in chamber) with a thermal coupler probe directly contacting the key components and after the Toms Hardware (Germany) review, we have retested this again. The results in both tests show the temperature of PWM and memory is within the spec tolerance under the same stress test, and is working as originally designed with no issues.
 
With this being said, EVGA understands that lower temperatures are preferred by reviewers and customers.
 
During our recent testing, we have applied additional thermal pads between the backplate and the PCB and between the baseplate and the heatsink fins, with the results shown below. We will offer these optional thermal pads free of charge to EVGA owners who want to have a lower temperature. These thermal pads will be ready soon; and customers can request them on Monday, October 24th, 2016.  Also, we will work with Toms Hardware to do a retest.”
 
Thanks,
EVGA
 
EVGA GeForce GTX 1080 FTW running Furmark with thermal pad mod (30C Ambient in Chamber) – October 21st, 2016


Attached Image(s)

2016/10/21 12:33:49
Scarlet-Tech
EVGA_JacobF
Please see below message:
 

“The test used in the referenced review from Toms Hardware (Germany) is running under Furmark, an extreme usage case, as most overclockers know. We believe this is a good approach to have some idea about the graphics card limit, and the thermal performance under the worst case scenario. EVGA has performed a similar qualification test during the design process, at a higher ambient temperature (30C in chamber) with a thermal coupler probe directly contacting the key components and after the Toms Hardware (Germany) review, we have retested this again. The results in both tests show the temperature of PWM and memory is within the spec tolerance under the same stress test, and is working as originally designed with no issues.
 
With this being said, EVGA understands that lower temperatures are preferred by reviewers and customers.
 
During our recent testing, we have applied additional thermal pads between the backplate and the PCB and between the baseplate and the heatsink fins, with the results shown below. We will offer these optional thermal pads free of charge to EVGA owners who want to have a lower temperature. These thermal pads will be ready soon; and customers can request them on Monday, October 24th, 2016.  Also, we will work with Toms Hardware to do a retest.”
 
Thanks,
EVGA
 
EVGA GeForce GTX 1080 FTW running Furmark with thermal pad mod (30C Ambient in Chamber) – October 21st, 2016




Jacob, thank you all for looking into this.
2016/10/21 12:39:53
AHowes
Now that's evga for ya! Can't see any other video card company paying attention to there customers!
2016/10/21 12:41:06
relevance
will these thermal pads be compatible with Hydro Copper owners? I'm ready to buy the block once it's available to purchase. just waiting..
2016/10/21 12:42:39
Scarlet-Tech
relevance
will these thermal pads be compatible with Hydro Copper owners? I'm ready to buy the block once it's available to purchase. just waiting..


The hydrocopper should not need anything like this, as water will be actively cooling the VRM section through the block.
2016/10/21 12:51:06
howdy2u2
Scarlet-Tech
relevance
will these thermal pads be compatible with Hydro Copper owners? I'm ready to buy the block once it's available to purchase. just waiting..


The hydrocopper should not need anything like this, as water will be actively cooling the VRM section through the block.

Also if you look at the photos on the product page, the block already has them installed. Peel the clear tape off and install....I'm sure the instructions will inform you of this.
 
Taken from the Overview page on the product page:
"and the full-cover block cools GPU, Memory and VRM. EVGA has already pre-installed thermal pads to remove the inconvenience of having to guess and cut the pads yourself to make it a hassle-free installation.
2016/10/21 12:55:00
Scarlet-Tech
howdy2u2
Scarlet-Tech
relevance
will these thermal pads be compatible with Hydro Copper owners? I'm ready to buy the block once it's available to purchase. just waiting..


The hydrocopper should not need anything like this, as water will be actively cooling the VRM section through the block.

Also if you look at the photos on the product page, the block already has them installed. Peel the clear tape off and install....I'm sure the instructions will inform you of this.


The thermal pad you are referring to is on the block. The thermal pad the other user is inquiring about is in between the pcb and backplate.


*edit* The one "between the base plate and heatsink fins" would not be applicable because of the base plate being removed to install a waterblock.
2016/10/21 12:56:11
howdy2u2
Scarlet-Tech
howdy2u2
Scarlet-Tech
relevance
will these thermal pads be compatible with Hydro Copper owners? I'm ready to buy the block once it's available to purchase. just waiting..


The hydrocopper should not need anything like this, as water will be actively cooling the VRM section through the block.

Also if you look at the photos on the product page, the block already has them installed. Peel the clear tape off and install....I'm sure the instructions will inform you of this.


The thermal pad you are referring to is on the block. The thermal pad the other user is inquiring about is in between the pcb and backplate.



 
Okkkkkkkk, Ill hush now ...........
2016/10/21 13:15:17
Emwun Garand
BAM! That's what I call customer service. I will be requesting my pads on Monday and am 100% happy that I chose EVGA! Thank you guys for responding so quickly and coming up with a solution to give customers peace of mind. 
2016/10/21 13:19:44
bairanbokkeri
I was already contemplating on going with a full custom water setup, so those pads might actually save me some 600 euros or so. :D

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